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chapter 8
social influence, socialization, and culture
19
Business
Undergraduate 4
04/16/2013

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Term
Information dependence
Definition
• Reliance on others for information about how to think, feel and act
Term
effect dependence
Definition
• Reliance on others due to their capacity to provide rewards and punishment
Term
compliance
Definition
• Conformity to a social norm prompted by the desire to acquire rewards or avoid punishment
Term
identification
Definition
• Conformity to a social norm prompted by perceptions that those who promote the norm are attractive or similar to oneself
Term
Internalization:
Definition
• Conformity to a social norm prompted by true acceptance of the beliefs, values, and attitudes that underlie the norm
Term
socialization
Definition
• The process by which people learn the attitudes, knowledge and behaviours that are necessary to function in a group or organization
Term
person-job fit
Definition
• The match between an employee’s knowledge, skills, and abilities and the requirements of a job
Term
person-organization fit
Definition
• The match between an employee’s personal values and the values of an organization
Term
Organizational identification:
Definition
• The extent to which an individual defines himself in terms of the organization and what it is perceived to represent
Term
Psychological contract:
Definition
• Beliefs held by employees regarding the reciprocal obligations and promises between them and their organization
Term
Psychological contract breach:
Definition
• Employee perceptions that his or her organization has failed to fulfill one or more its promises or obligations of the psychological contract
Term
realistic job previews
Definition
• The provision of a balanced, realistic picture of the positive and negative aspects of a job to applicants
Term
employee orientation programs
Definition
• Programs designed to introduce new employees to their job, the people they will be working with, and the organization
Term
socialization tactics
Definition
• The manner in which organizations structure the early work experiences of newcomers and individuals who are in transition from one role to another
Term
mentor
Definition
• An experienced or more senior person in the organization who gives a junior person special attention, such as giving advice and creating opportunities to assist him during the early stages of his career
Term
proactive specialization
Definition
• The process through which newcomers play an active role in their own socialization through the use of a number of proactive socialization behaviours
Term
organizational culture
Definition
• The shared beliefs, values, and assumptions that exist in an organization
Term
subculture
Definition
• Smaller cultures that develop within a larger organizational culture that are based on differences in training, occupation, or departmental goals
Term
strong culture
Definition
• An organizational culture with intense and pervasive beliefs, values, and assumptions
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