Details Title: Chapter 7 Description: Ferrell Hirt Text Total Flash Cards: 31 Created: 10/01/2009 13:16:00		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Management Flashcards
Cards in this set: Term management Definition a process designed to acheive an organization's objectives by using its resources effectively and efficiently in a changing environment Term managers Definition those individuals in organizations who make decisions about the use o resources and who are concerned with planning, organizing, staff, directing, and controlling the organization's activities to reach its objectives Term planning Definition the process of determining the organizations's objectives and deciding how to accomplish them; the first function of a management Term mission Definition the statement of an organization's fundamental purpose and basic philosophy Term strategic plans Definition those plans that establish the long-range objectives and overall strategy or course of action by which a firm fulfills its mission Term tactical plans Definition short-range plans designed to implement the activities and objectives specified in the strategic plan Term operational plans Definition very short-term plans that specify what actions individuals, work groups, or depts need to accomplish in order to achieve the tactical plan and ultimately the strategic plan Term crisis management or contingency planning Definition an element in planning that deals with potential disasters such as product tampering, oil spills, fire, earthquake, comp virus, or airplane cras Term organizing Definition the structuring of resources and activities to accomplish objectives in an efficient and effective manner Term staffing Definition the hiring of people to carry out the work of the org Term downsizing Definition the elimination of a significant number of employees from an org Term directing Definition motivation and leading employees to achieve organizational objectives Term controlling Definition the process of evaluating and correcting activities to keep the organization on course Term top managers Definition not many women are top earners;the president and other top executives of a business, such as the pres, VP, chief executive officer (CEO)chief financial officer (CFO), and chief operations officer, (COO), who hoave overall responsibility for the org Term Middle Management Definition those members of an org responsible for the tactical planning that implements the general guidelines etablish by top management(Plant/Division/Dept Managers) Term 1st-Line Management Definition those who supervise both workers and the daily operations of an org (Foremen, Supervisors, Office Managers) Term financial mangers Definition those who focus on obtaining needed funds for the successful operation of an organization and using those funds to further organizational goals Term production and operations managers Definition those who develop and administer the activities involved in transforming resources into goods, services, and ideas ready for the marketplace Term marketing mangagers Definition those who are responsible for planning, pricing, and promoting products and making them available to customers Term human resources managers Definition those who handle the staffing function and deal w/employees in a formalized manner Term IT Managers Definition those who are responsible for implementing, maintaining, and controlling technology applications in business, such as computer networks Term administrative managers Definition those who manage an entire business or a major segment of a business; they are not specialists but coordinate the activities of specialized managers Term leadership Definition the ability to influence employees to work toward organizational goals Term technical expertise Definition the specialized knowledge and training needed to perform jobsthat are related to particular areas of management Term conceptual skills Definition the ability to thihnk in abstract terms and to see how parts fit together to form the whole Term analytical skills Definition the ability to identify relevant issues, recognize their importance, understand the relationships between them, and perceive the underlying causes of a situation Term human relations skills Definition the ability to deal with people, both inside and outside the org Term Where do managers come from? Definition Not bord; made. Gotten in 3 Ways; promoting employees from w/in, hiring managers from other orgs, and hiring managers straight out of universities Term a Definition Term agenda Definition a calendar, containing both specific and vauge items, that covers short-term goals and long-term objectivites Term networking Definition the building of relationships and sharing of info w/colleagues who can help mangers achieve the items in the agendas