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Definition
| examination of the outside environment, strategies, and resources of the organization to determine where training should take place. |
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| the process of determining what the content of a training program should be on the basis of a study of the tasks and duties involved in the job |
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Definition
| analysis of the sets of skilld and knowledge needed for decision oriented and knowledge intensive jobs |
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Term
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Definition
| determining the specific individiduals who need training |
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Term
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Definition
| the desired outcome of a traning program |
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Definition
| the belief that behaviors that are positively reinforced will be exhibited more often and behaviors that are punished will decrease in frequency |
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| a training program that combines practical on the job experience with formal education classes |
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Definition
| how well employees apply what they have learned from training on their job |
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Term
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Definition
| the process of measuring one's own services and practices against the recognized leaders in order o identify areas for improvement |
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