Shared Flashcard Set

Details

Chapter 7
Ferrell Hirt Text
31
Management
Undergraduate 1
10/01/2009

Additional Management Flashcards

 


 

Cards

Term
management
Definition
a process designed to acheive an organization's objectives by using its resources effectively and efficiently in a changing environment
Term
managers
Definition
those individuals in organizations who make decisions about the use o resources and who are concerned with planning, organizing, staff, directing, and controlling the organization's activities to reach its objectives
Term
planning
Definition
the process of determining the organizations's objectives and deciding how to accomplish them; the first function of a management
Term
mission
Definition
the statement of an organization's fundamental purpose and basic philosophy
Term
strategic plans
Definition
those plans that establish the long-range objectives and overall strategy or course of action by which a firm fulfills its mission
Term
tactical plans
Definition
short-range plans designed to implement the activities and objectives specified in the strategic plan
Term
operational plans
Definition
very short-term plans that specify what actions individuals, work groups, or depts need to accomplish in order to achieve the tactical plan and ultimately the strategic plan
Term
crisis management or contingency planning
Definition
an element in planning that deals with potential disasters such as product tampering, oil spills, fire, earthquake, comp virus, or airplane cras
Term
organizing
Definition
the structuring of resources and activities to accomplish objectives in an efficient and effective manner
Term
staffing
Definition
the hiring of people to carry out the work of the org
Term
downsizing
Definition
the elimination of a significant number of employees from an org
Term
directing
Definition
motivation and leading employees to achieve organizational objectives
Term
controlling
Definition
the process of evaluating and correcting activities to keep the organization on course
Term
top managers
Definition
not many women are top earners;the president and other top executives of a business, such as the pres, VP, chief executive officer (CEO)chief financial officer (CFO), and chief operations officer, (COO), who hoave overall responsibility for the org
Term
Middle Management
Definition
those members of an org responsible for the tactical planning that implements the general guidelines etablish by top management(Plant/Division/Dept Managers)
Term
1st-Line Management
Definition
those who supervise both workers and the daily operations of an org (Foremen, Supervisors, Office Managers)
Term
financial mangers
Definition
those who focus on obtaining needed funds for the successful operation of an organization and using those funds to further organizational goals
Term
production and operations managers
Definition
those who develop and administer the activities involved in transforming resources into goods, services, and ideas ready for the marketplace
Term
marketing mangagers
Definition
those who are responsible for planning, pricing, and promoting products and making them available to customers
Term
human resources managers
Definition
those who handle the staffing function and deal w/employees in a formalized manner
Term
IT Managers
Definition
those who are responsible for implementing, maintaining, and controlling technology applications in business, such as computer networks
Term
administrative managers
Definition
those who manage an entire business or a major segment of a business; they are not specialists but coordinate the activities of specialized managers
Term
leadership
Definition
the ability to influence employees to work toward organizational goals
Term
technical expertise
Definition
the specialized knowledge and training needed to perform jobsthat are related to particular areas of management
Term
conceptual skills
Definition
the ability to thihnk in abstract terms and to see how parts fit together to form the whole
Term
analytical skills
Definition
the ability to identify relevant issues, recognize their importance, understand the relationships between them, and perceive the underlying causes of a situation
Term
human relations skills
Definition
the ability to deal with people, both inside and outside the org
Term
Where do managers come from?
Definition
Not bord; made. Gotten in 3 Ways; promoting employees from w/in, hiring managers from other orgs, and hiring managers straight out of universities
Term
a
Definition
Term
agenda
Definition
a calendar, containing both specific and vauge items, that covers short-term goals and long-term objectivites
Term
networking
Definition
the building of relationships and sharing of info w/colleagues who can help mangers achieve the items in the agendas
Supporting users have an ad free experience!