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Chapter 5
Exploring Management: 2nd Edition
43
Management
Undergraduate 3
01/31/2012

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Term
Planning
Definition
the process of setting objectives and determining how to accomplish them.
Term
Objectives
Definition
specific results that one wishes to achieve
Term
Management Functions
Definition
1. Planning
2. Organizing
3. Leading
4. Controlling
Term
Stretch Goals
Definition
Performance targets that we have to work extra hard and stretch to reach.
Term
Plan
Definition
a statement of intended means for accomplishing objectives.
Term
Good Planning Makes Us:
Definition
1. Action Oriented
2. Priority Oriented
3. Advantage Oriented
4. Change Oriented
Term
Action Oriented
Definition
Keeping a results-driven sense of direction
Term
Priority Oriented
Definition
Making sure the most important things get first attention.
Term
Advantage Oriented
Definition
Ensuring that all resources are used to the best advantage.
Term
Change Oriented
Definition
anticipating problems and opportunities so they can be best dealt with
Term
Hierarchy of Objectives
Definition
lower level objectives to help achieve higher level ones.
Term
Strategic Plan
Definition
identifies long-term directions for the organization.
Term
Steps in the Planning Process and its action implications
Definition
Step 1: Define Objectives.
Step 2: Determine Current Status vis-a-vis objectives.
Step 3: Develop premises regarding future conditions
Step 4: Make a Plan
Step 5: Implement the plan and evaluation results.
Term
Short-Range Plans
Definition
usually cover only a year or less.
Term
Long-Range Plans
Definition
usually cover three years or more.
Term
Vision
Definition
Clarifies the purpose of the organization and expresses what it hopes to be in the future.
Term
Tactical Plan (or Operational Plan)
Definition
a plan that sets out ways to implement the strategic plan.
Term
Functional Plan
Definition
a plan that identifies how different parts of an enterprise will contribute to accomplishing strategic plans.
Term
Such functional plans include the following:
Definition
1. Production Plans
2. Financial Plans
3. Facilities Plans
4. Marketing Plans
5. Human Resource Plans
Term
Production Plans
Definition
deal with the methods and technology needed by people in their work.
Term
Financial Plans
Definition
deal with money required to support various operations
Term
Facilities Plans
Definition
deal with facilities and work layouts
Term
Marketing Plans
Definition
deal with the requirements of selling and distributing goods.
Term
Human Resource Plans
Definition
deal with the recruitment, selection, and placement of people into various jobs.
Term
Policy
Definition
a standing plan that communicates broad guidelines for decision and action.
Term
Procedures
Definition
Rules that precisely describes actions to take in specific situations.
Term
Budget
Definition
A plan that commits resources to projects or activities
Term
Types of Budgets
Definition
1. Financial Budget
2. Operating Budget
3. Non-Monetary Budget
4. Fixed Budget
5. Flexible Budget
Term
Financial Budgets
Definition
project cash flows and expenditures.
Term
Operating Budgets
Definition
Plot anticipated sales or revenues against expenses.
Term
Non-Monetary Budget
Definition
allocate resources such as labor, equipment, and space.
Term
Fixed Budget
Definition
allocates a fixed amount of resources for a specific purpose, such as $50,000 for equipment purchases in a given year.
Term
Flexible Budget
Definition
allows resources to vary in proportion with various levels of activity, such as monies to hire temporary workers when work loads exceed a certain level.
Term
Zero-Based Budget
Definition
allocates resources as if each budget was brand new.
Term
Forecasting
Definition
attempts to predict the future.
Term
Qualitative Forecasting
Definition
uses expert opinions to predict the future
Term
Quantitive Forecasting
Definition
uses mathematical models and statistical analysis of historical data and surveys.
Term
Contingency Planning
Definition
identifies alternative courses of action to take when things go wrong.
Term
Scenario Planning
Definition
identifies alternative future scenarios and makes plans to deal with each.
Term
Benchmarking
Definition
using external comparisons to gain insights to planning
Term
Best Practices
Definition
methods that lead to superior performance.
Term
Participatory Planning
Definition
includes the persons who will be affected by plans and/or who will be asked to implement them.
Term
Great Goals are:
Definition
1. Specific - clear targets to be accomplished
2. Timely - linked to specific due dates
3. Measurable - described so results can be measured
4. Challenging - Include a stretch factor that moves towards real gains
5. Attainable - although challenging, realistic and possible to achieve.
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