Shared Flashcard Set

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Chapter 5
second exam
10
Management
Undergraduate 1
11/06/2009

Additional Management Flashcards

 


 

Cards

Term
goal
Definition
future state that the org. attempts to reach
Term
plan
Definition
blueprint specifying the resources, allocations, schedules, etc., necessary for attaining goals.
Term
Mission
Definition
reason for existence
Term
mission statement
Definition
definition of the basic business scope and operations that distinguishes it from others
Term
strategic goals
Definition
statement of where the org. wants to be in the future
Term
tactical goals
Definition
goals that define the outcomes of major divisions and departments. must achieve for the org. to reach overall goal
Term
tactical plans
Definition
plans to help execute major strategic plans
Term
operational goals
Definition
specific, measurable results expected from depts., groups, and individuals.
Term
operational plans
Definition
plans developed at the orgs. lower levels that specify actions toward achieving operational goals
Term
Management by objectives
Definition
method where managers and employees set goals for every dept., project, and person to monitor performance
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