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Chapter 4: Development Life Cycle
Enterprise Systems for management: Motiwalla and Thompson (SFSU ISYS 363)
19
Management
Undergraduate 3
05/18/2012

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Term
SDLC
Definition
systems development life cycle
Term
SDLC uses a ____________ approach to problem solving that states that complex problems need to be broken up into smaller manageable problems using a system's hierarchy
Definition
systems
Term
SDLC process
Definition
investigation
analysis
design
implementation
operations maintenance
Term
Systems investigation
Definition
determine where a business problem or opportunity exists
conduct a feasibility study to determine where new or improved info systems is needed
Term
Systems Analysis
Definition
analyze in detail the info needs of end users, organizational environment and any system presently used
-develop the logical input, processing, output, storage and control
Term
Systems Design
Definition
develop specifications for hardware, software, people, data resources ad information products that will satisfy the information needs of end users
Term
Systems Implementation
Definition
acquire and install hardware and software
test and document the system
train people to operate and use the system
Term
Systems Operations Maintenance
Definition
convert to new system
use post-implementation review process to monitor, evaluate, and modify the system as needed
Term
prototyping is a ____________ SDLC approach
Definition
skips analysis and design phases and creates prototype of actual system with focus on input and output
Term
end user development
Definition
let's users create their own applications
Term
ERP implementation life cycle
Definition
adaptation, acceptance, routinization and infusion
Term
Rapid ERP life cycles
Definition
Total Solution
FastTrack
Rapid-Re
Accelerated SAP (ASAP)
business integration methodology (BIM)
Term
Traditional ERP life cycle
Definition
scope and commitment stage
analysis and design stage
acquisition and development stage
implementation stage
operation stage
Term
Both SDLC and ERP life cycle approach have ____________ at the end of each month
Definition
deliverable (ie report with supporting documents)
Term
ERP life cycle: scope and commitment stage
Definition
similar to investigation stage in SDLC
Term
ERP life cycle: analysis and design stage
Definition
analysis of end user requirements and make decision on software and decide on consultants and SMEs (subject matter experts)
Term
major role of ____________ and ____________ is to guide the implementation team on all the activities of change management
Definition
SMEs (subject matter experts) ; other internal users
Term
for ERP implementation success it is critical to have____________
Definition
top management commitment
Term
given complexities of ERP, also important to have ____________
Definition
strong and experienced program management
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