Term
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Definition
– the people whose interests are affected by an
organization’s activities
• Is this reciprocal?
– Internal & External |
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Term
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Definition
– Regards the organization as a system of interrelated parts
– Collection of subsystems
– Part of the larger environment |
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Term
| The Community of Stakeholders Inside the Organization: Internal stakeholders |
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Definition
Consist of employees, owners, and the board of directors
– Employees
– Owners
• consist of all those who can claim the organization as their legal property
– Board of directors
• members elected by the stockholders to see that the company is being run according to their interests |
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Term
| The Community of Stakeholders Outside the Organization: External stakeholders |
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Definition
– people or groups in the organiza;on’s external
environment that are affected by it
• Task Environment
• General Environment |
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Term
| External Stakeholders in the Task Environment (11 groups) |
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Definition
1. Customers
2. Competitors
3. Suppliers
4. Distributors
5. Strategic Allies
6. Employee Organizations/Unions or Associations
7. Local Communities
8. Financial Institutions/Lenders
9. Government Regulators
10. Special Interest Groups (SIGs)
11. Media |
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Term
| Six Forces/Factors in the External Environment |
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Definition
1. Economic
2. Technological
3. Sociocultural
4. Demographic
5. Political/Legal
6. International |
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Term
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Definition
| look at both the rate of change (how fast) and the amount of change (how much) |
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Term
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Definition
| look at the (type of) changes occurring in the environment and how they differ from changes in the past |
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Term
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Definition
The Red Queen effect refers to one incident in Lewis Carroll’s Through the Looking Glass (Alice in Wonderland series) where Alice encounters the Red Queen (a chess piece) who is furiously running in place but, apparently, not geing anywhere.
“Well, in our country” said Alice, still panting a little, “You’d generally get to somewhere else – if you run very fast for a long time, as we’ve been doing.”
“A slow sort of country!” said the Queen. “Now, here, you see, it takes all the running you can do, to keep in the same place. If you want to get somewhere else, you must run at least twice as fast as that!” |
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