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The actors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers.
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The actors close to the company that affect its ability to serve it customers-the company, the suppliers, marketing intermediaries, customer markets, competitors and publics.
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The larger societal forces that affect the microenvironment-demographic, economic, natural, technological, political, and cultural forces
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Firms that help the company to promote sell, and distribute its goods to final buyers.
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Any group that has an actual or potential interest in or impact on an organization's ability to achieve its objectives
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the study of human population in terms of size, density, location, age, gender, race, occupation, and other statistics
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The 78 million people born during the baby boom following World War II and lasting until 1964
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The 45 million people born between 1965 and 1976 in the "birth dearth" following the baby boom.
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| Generation Y (or Millennials) |
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The 83 million children of the baby boomers, born between 1973 and 2000
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Factors that affect consumers buying power and spending patterns.
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Differences noted over a century ago by Ernst Engel in how people shift their spending across food, housing, transportation, health care, and other goods and services categories as family income rises
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Natural resources that are needed as inputs by marketers or that are affected by marketing activities
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| Technological Environment |
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Forces that create new technologies, creating new product and market opportunites
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Laws, government agencies, and pressure groups that influence and limit various organizations and individuals in a given society.
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Institutions and other forces that affect society's basic values, perceptions, preferences, and behaviors
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