Details Title: Chapter 3 Description: Chapter 3 Total Flash Cards: 9 Created: 04/29/2007 12:25:00		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Management Flashcards
Cards in this set: Term 1. Which of the following is not one of the five forces of industry structure? Definition b. Economic Term 2. Which of the following is not a determinant of the rivalry between competing firms? Definition b. Buyer propensity to substitute Term 3. Competitive advantages typically come from: Definition d. The unique bundling of several resources Term 4. Compared to tangible resources, intangible resources are: Definition c. A more potent source of competitive advantages Term 5. A firm’s resources and capabilities: Definition b. May be a source of incompetence Term 6. Which of the following is not positive criterion that managers can use to decide which of their firm’s capabilities have the potential to create a sustained competitive advantage? Definition d. They are easy for competitors to imitate Term 7. In the aftermath of September 11th Southwest Airlines differed from its competitors in that: Definition d. Southwest laid off no employees and dropped no routes Term 8. Which of the following is not a core competency for Southwest? Definition c. Hub and spoke flight system Term 9. Which is an accurate statement about labor unions at Southwest? Definition c. With about 80% of employees in unions, Southwest is one of the most unionized of all major airlines