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Chapter 2: Developing Healthcare Leaders
New Leadership
10
Health Care
Undergraduate 1
06/08/2021

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Term
360- degree evaluation
Definition
An assessment of skills and competencies that is performed by individual employees and all or a subset of stakeholders with whom they interact, such as direct reports, peers, supervisors, clients, vendors, patients, and the like, in order to obtain multiple perspectives on abilities and demonstrated behaviors. Paired with coaching to debrief and identify employee development plans and follow-through.
Term
Accountable Care Organization (ACO)
Definition
An organization that can provide primary care, specialty care, and inpatient care for a population of patients. An ACO and its physicians are collectively willing and able to take responsibility for the overall costs and quality of care for a population.
Term
Bench strength
Definition
A term used to refer to an organization's development of new leaders who can provide backup and eventually replace the current leaders in charge.
Term
Executive coaching
Definition
A confidential set of consultations between a qualified coach and a senior leader, which focuses on enhancing or improving the executive's leadership skills.
Term
High potentials
Definition
Employees identified as strong candidates to develop for promotion to upper management levels. May often be identified in succession plans.
Term
Leadership pipeline
Definition
The selection and development of leaders for upper management positions.
Term
Shadowing
Definition
A formal technique that invites a high-potential employee to follow a leader for a designated period of time, observing and learning about the leader's daily duties.
Term
Stretch assignment
Definition
A form of on-the-job learning that requires employees to extend beyond their comfort zone and develop new skills or strengthen existing competencies.
Term
Succession planning
Definition
The process taken to ensure that qualified employees are in place and ready to fill key roles in an organization as needed for smooth transitions in leadership.
Term
Talent management
Definition
An internal structure and process for developing and nurturing leaders within an organization.
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