Term
|
Definition
• Unfreezing- in response to benchmarking
• Changing
• Refreezing |
|
|
Term
|
Definition
| fight, flight, or freeze responses |
|
|
Term
|
Definition
how our body reacts to the
stressors in the environment. Some strain
makes us more productive, too little strain is bad as is too much strain, which may
cause half of all illnesses in the U.S. |
|
|
Term
|
Definition
• Constant and unexpected changes
• Increasing demands on time
• Lack of information to make decisions
• Conflict in relationships
• Role conflict
• Repressed feelings and emotions |
|
|
Term
| modern industrial stressors |
|
Definition
• Galloping technology and the information
explosion
• Downsizing
• Mergers and acquisitions
• Government regulation and taxation
• Demands for productivity
• Emphasis on quality and speed
• The “executive monkey” |
|
|
Term
|
Definition
• From positive effects to negative effects
• Normal growth to mild stress to acute
distress |
|
|
Term
|
Definition
mild stress, great zest, acute
perception, burnout, a positive charge
(drugs) |
|
|
Term
|
Definition
low energy, less able to relax,
headaches, tenseness present, sleep
disturbance |
|
|
Term
|
Definition
inability to respond
appropriately, irritability, anxiety, feelings
of negativism, inability to concentrate,
nameless fears |
|
|
Term
|
Definition
terrifying responses caused by
adrenalin reactions, uncontrolled trembling
and panic, pounding heart, sweating,
sheer exhaustion (you should physically
work off the adrenalin) |
|
|
Term
| impact of stress depends on |
|
Definition
• General health
• Genetics and personality
• Prior exposure to stressors
• Life changes (age, mid career crises, etc.)
• Social support
• Sex, race, ethnicity, etc. |
|
|
Term
| We're managing stress when we: |
|
Definition
• Feel we have the resources to meet the
demands
• Alter the demands to balance with the
resources |
|
|
Term
| greatest moderator of strain: |
|
Definition
• The social support network:
– Esteem support
– Informational support
– Social companionship
– Instrumental support
• Global social support
• Functional social support- buffers to strain |
|
|
