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covers all types of interactions amoung people-- their conflicts, cooperative efforts, and group relationships. Emphasize the analysis of human behavior, prevention strategies, and resilution of behavioral problems. |
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a person's physical strength or creative powers. separate characteristics are part of a single system making up that whole person. work life is not totally seperate from home life. |
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| collection of shared values, beliefs, rituals, stories, and myths that foster a feeling of community amoung organizational members. |
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Fredrick W. Taylor specialized task workers perform often require manual skills but very little or no thinking. gave workers the means to work more efficiently, but they left decisions about how the work should be done to foremen and supervisors. |
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study effect of illumination, ventilation, and fatigue on production workers in the plant. Group and individual productivity. |
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| interaction of workers on the job created a network of relationships |
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| means by which we come to an unerstanding of ourselves and other. |
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develop a better understanding of ourselves. greater understanding of how our behavior influences others. |
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the degree to which you like and accept yourself is the degree to which you can genuinely like and accept other people. is the foundation of successful interaction with others. |
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seek answers to two questions: how do i motivate myself how do i motivate others |
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| building block of all successful relationships with coworkers, customers, family members, and friends. |
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goes hand in hand with trust the more open you are with people, the more trust you build |
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| attempting to resolve conflicts amoung members of your staff. |
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