Shared Flashcard Set

Details

Chapter 17 Marketing
Chapter 17 terms
32
Marketing
12th Grade
02/26/2012

Additional Marketing Flashcards

 


 

Cards

Term
Promotion
Definition
any form of communication a business or organization uses to inform, persuade, or remind people about its products; it is also used to improve the public image of an organization
Term
personal sellling
Definition
oneof the largest forms of promotion; requires individuals to make contact wiht potential buyers, making it the most expensive form of promotion
Term
advertising
Definition
any paid form of non-personal presentation and promotion of ideas, goods, or services by an identified sponsor
Term
sales promotion
Definition
all marketing activities, other than personal selling, advertising, and public relations, that are used to stimulate consumer purchasing and sales effectiveness
Term
public relations
Definition
any activity designed to create a favorable image toward a business, its products, or its policies
Term
publicity
Definition
a specific kind of public relations that involves placing positive and newsworthy information about a business, its products, or its policies in the media
Term
push policy
Definition
a promotion policy used only with the next partner in the distribution channel - retailers use a mix of personal selling, advertising, and buying discounts
Term
pull policy
Definition
promotion policy designed to create consume interest; Consumer demand can pull or encourage retailers to carry the product beign promoted
Term
sales promotion
Definition
a short-term incentive offered to encourage buying a good or a service; the purpose is to increase demand and stimulate sales
Term
trade promotions
Definition
sales promotion activities designed to gain manufacturers', wholesalers', and reatilers' support of a product
Term
slotting allowance
Definition
a cash premium paid by the manufacturer to a retail chanin for the costs involved in placing a new product on its shelves
Term
buying allowance
Definition
a buying allowance is a price discount given by a manufacturerto wholesalers and retailers to encourage the purchase of a product
Term
trade shows and conventions
Definition
they are designed to reach wholesalers and retailers; they provide businesses with opportunities to introduce new products, encourage increased sales of existing products, and gain continued support
Term
sales incentives
Definition
awards given to managers and employees who successfully meet or exceed sales quota
Term
consumer promotions
Definition
sales promotion efforts designed to encourage customers to buy a product
Term
premiums
Definition
low cost items given to consumers at a discount or free; designed to increase sales by building product loyalty and attracting new customers
Term
coupons
Definition
certificates which entitle customers to cash discounts on goods or services
Term
factory packs (in-packs)
Definition
free gifts placed in product packages, on product packages, or as a container premium
Term
traffic builders
Definition
low cost premiums, such as pens, key chains, and calendars, which are given away free to consumers for visiting a new store or attending a special event
Term
coupon plans
Definition
ongoing programs offering a variety of premiums in exchange for labels, coupons, or other tokens from one or more purchases
Term
sponsorship
Definition
the promotion of a company in association with a property (a physical site like a stadium), an event (concert), or a group (racing team) 
Term
incentives
Definition
higher-priced products earned and given through contests, sweepstakes, and and rebates
Term
contests
Definition
games or activities that require the participant to demonstrate a skill (essay about a product, create a nre ad slogan)
Term
sweepstakes
Definition
games of chance (game cards given away at restaurants)
Term
rebates
Definition
discounts offered by manufacturersto customers who purchase an item during a given time period
Term
product sample
Definition
a free trial size of a product sent through the mail, distributed door-to-door, or given awayat stores and trade shows
Term
promotional tie-ins
Definition
involve sales promotional arrangements between one or more retailers or manufacturers; they combine their resources to do a promotion that creates additonal sales for each partner
Term
visual merchandising
Definition
refers to the coordination of all physical elements in a place of business so that it projects the right image to its customers
Term
Consumer affairs specialists
Definition
design programs to reflect customer needs for information on topics such as nutrition, health and wellness, and product safety
Term
community relations
Definition
the activities that a business uses to acquire or maintain the respect of the community
Term
press kit
Definition
folder containing articles, news releases, feature stories, and photographs about a company, product, or person.
Term
press conference
Definition
meeting in which a business or organization invites media members to hear an announcement about a newsworthy event
Supporting users have an ad free experience!