Details Title: chapter 15 Description: n/a Total Flash Cards: 5 Created: 04/20/2009 11:56:44		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Management Flashcards
Cards in this set: Term mutuality of interest Definition balancing individual and organizational interests through winwin cooperation Term rational persuasion Definition Trying to convince someone with reason, logic or facts. Term French & Raven bases of social power Definition • Reward power • Coercive power • Legitimate power • Expert power • Referent power Term empowerment Definition sharing varying degrees of power with lower-level employees to tap their full potential Term delegation Definition share power but not responsibility