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chapter 1-3
terms
135
Business
Undergraduate 1
01/28/2013

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Term
artificial intelligence
Definition
computer system takes on the characteristics of human intelligence.
Term
Computer-based information system (CBIS
Definition
consists of hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information.
Term
computer literacy
Definition
knowledge of computer systems and equipment and the ways they function; it stresses equipment and devices (hardware), programs and instructions (software), databases, and telecommunications.
Term
data
Definition
raw facts, such as an employee number, number of hours worked in a week, inventory part numbers, or sales orders.
Term
database
Definition
an organized collection of facts and information.
Term
decision support system
Definition
an organized collection of people, procedures, software, databases, and devices used to support problem-specific decision-making.
Term
e-commerce
Definition
any business transaction executed electronically between companies (business-to-business), companies and consumers (business-to-consumer), consumers and other consumers (consumer-to-consumer), business and the public sector, and consumers and the public sector.
Term
effectiveness
Definition
a measure of the extent to which a system achieves its goals; it can be computed by dividing the goals actually achieved by the total of the stated goals.
Term
efficiency
Definition
a measure of what is produced divided by what is consumed.
Term
e-business
Definition
using information systems and the Internet to perform all business-related tasks and functions.
Term
enterprise resource planning system
Definition
a set of integrated programs capable of managing a company’s vital business operations for an entire multisite, global organization.
Term
expert syatem
Definition
a system that gives a computer the ability to make suggestions and act like an expert in a particular field.
Term
extranet
Definition
a network based on Web technologies that allows selected OUTSIDERS, such as business partners and customers, to access authorized resources of a company’s intranet.
Term
Feedback
Definition
output that is used to make changes to input or processing activities.
Term
forcasting
Definition
predicting future events to avoid problems.
Term
hardware
Definition
computer equipment used to perform input, processing, and output activities.
Term
information
Definition
a collection of facts organized in such a way that they have additional value beyond the value of the facts themselves.
Term
information systems
Definition
a set of interrelated components that collect, manipulate, store, and disseminate data and information and provide a feedback mechanism to meet an objective.
Term
input
Definition
the activity of gathering and capturing raw data.
Term
internet
Definition
the world’s largest computer network, actually consisting of thousands of interconnected networks, all freely exchanging information.
Term
intranet
Definition
an internal network based on Web technologies that allows people WITHIN an organization to exchange information and work on projects.
Term
knowledge
Definition
an awareness and understanding of a set of information and ways that information can be made useful
Term
knowledge base
Definition
the collection of data, rules, procedures, and relationships that must be followed to achieve value or the proper outcome.
Term
management information systems
Definition
an organized collection of people, procedures, software, databases, and devices used to provide routine information to managers and decision makers.
Term
mobile commercce (m-commerce)
Definition
transactions conducted anywhere, anytime using wireless communications.
Term
networks
Definition
computers and equipment that are connected in a building, around the country, or around the world to enable electronic communications.
Term
output
Definition
production of useful information, usually in the form of documents and reports.
Term
procedures
Definition
the strategies, policies, methods, and rules for using a CBIS.
Term
ptocess
Definition
a set of logically related tasks performed to achieve a defined outcome.
Term
processing
Definition
converting or transforming data into useful outputs.
Term
software
Definition
the computer programs that govern the operation of the computer
Term
system
Definition
a set of elements or components that interact to accomplish goals.
Term
system performance standard
Definition
a specific objective of the system.
Term
system development
Definition
the activity of creating or modifying existing business systems.
Term
technology infrastructure
Definition
all the hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information.
Term
telocommunications
Definition
the electronic transmission of signals for communications; enables organizations to carry out their processes and tasks through effective computer networks.
Term
transaction
Definition
any business-related exchange, such as payments to employees, sales to customers, and payments to suppliers.
Term
transaction processing system
Definition
an organized collection of people, procedures, software, databases, and devices used to record completed business transactions.
Term
virtual reality
Definition
the simulation of a real or imagined environment that can be experienced visually in three dimensions.
Term
certification
Definition
a process for testing skills and knowledge, which results in a statement by the certifying authority that states an individual is capable of performing a particular kind of job.
Term
change model
Definition
a representation of change theories that identifies the phases of change and the best way to implement them.
Term
competetive advantage
Definition
a significant and (ideally) long-term benefit to a company over its competition.
Term
continuous improvement
Definition
constantly seeking ways to improve the business processes to add value to products and services.
Term
culture
Definition
a set of major understandings and assumptions shared by a group.
Term
downsizing
Definition
reducing the number of employees to cut costs.
Term
empowerment
Definition
giving employees and their managers more responsibility and authority to make decisions, take certain actions, and have more control over their jobs.
Term
five-forces model
Definition
a widely accepted model that identifies five key factors that can lead to attainment of competitive advantage, including (1) the rivalry among existing competitors, (2) the threat of new entrants, (3) the threat of substitute products and services, (4) the bargaining power of buyers, and (5) the bargaining power of suppliers.
Term
flat organizational structure
Definition
an organizational structure with a reduced number of management layers.
Term
information center
Definition
a support function that provides users with assistance, training, application development, documentation, equipment selection and setup, standards, technical assistance, and troubleshooting.
Term
information service unit
Definition
a miniature IS department
Term
on demand computing
Definition
contracting for computer resources to rapidly respond to an organization’s varying workflow. Also called on-demand business and utility computing.
Term
organization
Definition
a formal collection of people and other resources established to accomplish a set of goals.
Term
organizational change
Definition
the RESPONSES that are necessary for profit and nonprofit organizations to plan for, implement, and handle change.
Term
organizational culture
Definition
the major UNDERSTANDINGS and ASSUMPTIONS for a business, a corporation, or an organization.
Term
organizational learning
Definition
ADAPTIONS to new conditions or alterations of organizational practices over time.
Term
organizational structure
Definition
organizational subunits and the way they relate to the overall organization.
Term
outsourcing
Definition
contracting with outside professional services to meet specific business needs.
Term
productivity
Definition
a measure of the output achieved divided by the input required.
Term
project organizational structure
Definition
a structure centered on major products or services.
 Quality—the ability of a product (including services) to meet or exceed customer expectations.
Term
reengineering (process design)
Definition
the radical redesign of business processes, organizational structures, information systems, and values of the organization to achieve a breakthrough in business results.
Term
return on investment (ROI)
Definition
one measure of IS value that investigates the additional profits or benefits that are generated as a percentage of the investment in IS technology.
Term
strategic alliance(strategic partnership)
Definition
an agreement between two or more companies that involves the joint production and distribution of goods and services.
Term
team organizational structure
Definition
a structure centered on work teams or groups.
Term
technology acceptance model
Definition
a model that describes the factors that lead to higher levels of acceptance and usage of technology.
Term
technology DIFFUSION
Definition
a measure of how widely technology is SPREAD throughout the organization.
Term
technology INFUSION
Definition
the extent to which technology is deeply INTEGRATED into an area or department.
Term
total cost of ownership
Definition
the measurement of the total cost of owning computer equipment, including desktop computers, networks, and large computers.
Term
traditional organizational structure
Definition
an organizational structure similar to a managerial pyramid, where the hierarchy of decision making and authority flows from strategic management at the top down to operational management and nonmanagement employees. Also called a hierarchical structure.
Term
value chain
Definition
a series (chain) of activities that includes inbound logistics, warehouse and storage, production, finished product storage, outbound logistics, marketing and sales, and customer service.
Term
virtual organization structure
Definition
a structure that employs individuals, groups, or complete business units in geographically dispersed areas that can last for a few weeks or years, often requiring telecommunications or the Internet.
Term
arithmetic/logic unit
Definition
the part of the CPU that performs mathematical calculations and makes logical comparisons.
Term
blade server
Definition
a server that houses many individual computer motherboards that include one or more processors, computer memory, computer storage, and computer network connections.
Term
byte
Definition
eight bits that together represent a single character of data.
Term
cache memory
Definition
a type of high-speed memory that a processor can access more rapidly than main memory.
Term
central processing unit
Definition
the part of the computer that consists of three associated elements: the arithmetic/logic unit, the control unit, and the register areas.
Term
clock speed
Definition
a series of electronic pulses produced at a predetermined rate that affects machine cycle time.
Term
compact disc read-only memory
Definition
a common form of optical disc on which data, once it has been recorded, cannot be modified.
Term
control unit
Definition
the part of the CPU that sequentially accesses program instructions, decodes them, and coordinates the flow of data in and out of the ALU, registers, primary storage, and even secondary storage and various output devices.
Term
coprocessor
Definition
the part of the computer that speeds processing by executing specific types of instructions while the CPU works on another processing activity
Term
data entry
Definition
process by which human-readable data is converted into a machine-readable form.
Term
data input
Definition
process that involves transferring machine-readable data into the system.
Term
desktop computer
Definition
a relatively small, inexpensive, single-user computer that is highly versatile.
Term
digital audio player
Definition
a device that can store, organize, and play digital music files.
Term
digital camera
Definition
an input device used with a PC to record and store images and video in digital form.
Term
digital video disc
Definition
a storage medium used to store digital video or computer data.
Term
direct access
Definition
a retrieval method in which data can be retrieved without the need to read and discard other data.
Term
direct access storage device
Definition
a device used for direct access of secondary storage data.
Term
disk mirroring
Definition
a process of storing data that provides an EXACT COPY that protects users fully in the event of data loss.
Term
execution time (e-time)
Definition
the time it takes to execute an instruction and store the results.
Term
giggahertz
Definition
BILLIONS of cycles per second.
Term
grid computing
Definition
the use of a collection of computers, often owned by multiple individuals or organizations, to work in a coordinated manner to solve a common problem.
Term
handheld computer
Definition
a single-user computer that provides ease of portability because of its small size.
Term
hardware
Definition
any machinery (most of which uses digital circuits) that assists in the input, processing, storage, and output activities of an information system.
Term
instruction time
Definition
the time it takes to perform the fetch-instruction and decode-instruction steps of the instruction phase.
Term
LCD displays
Definition
flat displays that use liquid crystals—organic, oil-like material placed between two polarizers—to form characters and graphic images on a backlit screen.
Term
machine cycle
Definition
the instruction phase followed by the execution phase.
Term
magnetic disk
Definition
a common secondary storage medium, with bits represented by magnetized areas.
Term
magnetic stripe card
Definition
a type of card that stores limited amounts of data by modifying the magnetism of tiny iron-based particles contained in a band on the card.
Term
magnetic tape
Definition
a secondary storage medium; Mylar film coated with iron oxide with portions of the tape magnetized to represent bits
Term
mainframe computer
Definition
a large, powerful computer often shared by hundreds of concurrent users connected to the machine via terminals
Term
massively parallel precessing
Definition
a form of multiprocessing that speeds processing by linking hundreds or thousands of processors to operate at the same time, or in parallel, with each processor having its own bus, memory, disks, copy of the operating system, and applications.
Term
megahertz
Definition
MILLIONS of CYCLES per second.
Term
microcode
Definition
predefined, elementary circuits and logical operations that the processor performs when it executes an instruction.
Term
MIPS
Definition
MILLIONS of INSTRUCTIONS per second.
Term
moore's law
Definition
a hypothesis that states that transistor densities on a single chip double every 18 months.
Term
MP3
Definition
a standard format for compressing a sound sequence into a small file.
Term
multicore microprocessor
Definition
a microprocessor that combines two or more independent processors into a single computer so they can share the workload and deliver a big boost in processing capacity.
Term
multiprocessing
Definition
the simultaneous execution of two or more instructions at the same time.
Term
network attached storage
Definition
storage devices that attach to a network instead of to a single computer.
Term
optical storage device
Definition
uses special lasers to read and write data
Term
parallel computing
Definition
the simultaneous execution of the same task on multiple processors to obtain results faster.
Term
pipelining
Definition
a form of CPU operation in which multiple execution phases are performed in a single machine cycle.
Term
pixel
Definition
a dot of color on a photo image or a point of light on a display screen
Term
point-of-sale
Definition
a terminal used in retail operations to enter sales information into the computer system.
Term
policy-based storage management
Definition
automation of storage using previously defined policies.
Term
portable computer
Definition
a computer small enough to be carried easily.
Term
primary storage
Definition
the part of the computer that holds program instructions and data.
Term
radio frequency identification
Definition
a technology that employs a microchip with an antenna that broadcasts its unique identifier and location to receivers
Term
random access memory
Definition
a form of memory in which instructions or data can be temporarily stored.
Term
read-only memory
Definition
a nonvolatile form of memory
Term
redundant array of independent/inexpensive discs
Definition
method of storing data that generates extra bits of data from existing data, allowing the system to create a “reconstruction map” so that if a hard drive fails, the system can rebuild lost data.
Term
register
Definition
a high-speed storage area in the CPU used to temporarily hold small units of program instructions and data immediately before, during, and after execution by the CPU.
Term
scalability
Definition
the ability to increase the capability of a computer system to process more transactions in a given period by adding more, or more powerful, processors.
Term
secondary storage
Definition
devices that store larger amounts of data, instructions, and information more permanently than allowed with main memory.
Term
sequential access
Definition
a retrieval method in which data must be accessed in the order in which it is stored.
Term
sequential access storage device
Definition
a device used to sequentially access secondary storage data.
Term
server
Definition
a computer designed for a specific task, such as network or Internet applications.
Term
smartphone
Definition
a phone that combines the functionality of a mobile phone, personal digital assistant, camera, Web browser, e-mail tool, and other devices into a single handheld device.
Term
source data automation
Definition
capturing and editing data where the data is initially created and in a form that can be directly input to a computer, thus ensuring accuracy and timeliness.
Term
speech recognition technology
Definition
input devices that recognize human speech.
Term
storage area network
Definition
the technology that provides high-speed connections between data-storage devices and computers over a network.
Term
supercomputers
Definition
the most powerful computer systems with the fastest processing speeds.
Term
thin client
Definition
a low-cost, centrally managed computer with essential but limited capabilities and no extra drives, such as a CD or DVD drive, or expansion slots.
Term
virtual tape
Definition
a storage device that manages less frequently needed data so that it appears to be stored entirely on tape cartridges, although some parts of it might actually be located on faster hard disks.
Term
workstation
Definition
a more powerful personal computer that is used for technical computing, such as engineering, but still fits on a desktop.
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