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CHapter 13
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63
Marketing
Undergraduate 2
12/10/2012

Additional Marketing Flashcards

 


 

Cards

Term
Product advertising
Definition
promotes specific good or service. This promotes either primary demand (demand for an entire category. Ex. Got Milk encourages milk in general) and secondary demand which creates demand for a specific brand
Term
Institutional Advertising
Definition
focuses on an organization
Term
3 types of institutional advertising
Definition
corporate
advocacy
public service advertisements
Term
Corporate advertising
Definition
promotes company as whole
Term
Advocacy Advertising
Definition
PSA for a topic a company has stake in
Term
Public Service Advertisement
Definition
I'll be honest i wrote "something...i can hardly listen to this shit"
Term
Retail and local advertising
Definition
focus on a specific region
Term
Advertising Campaign
Definition
coordinated, comprehnsive plan that carrier out promotion objectives and results in a series of ads placed in media over time
Term
WHo oversees campaigns
Definition
sometimes outside agencies
Term
limited service agency
Definition
provide one or a few specialzied services
Term
full serivce agency
Definition
provides all services necessary for a campaign
Term
4 functions of advertising agency
Definition
account management-oversee day to day activity

2. creative services-implementing add strategy

3. Research and marketing services-collect and analyze info

4. Media planning-which media vehicle will be most effective
Term
UCG/CGM
Definition
user generated content/consumer generated media

online consumer consumer stuff available to other consumers

comments, opinions, advice and discussions, reviews, photos, images, videos, podcasts, webcasts, and product related stories
Term
Crowdsourcing
Definition
practice in which firms outsource marketing activities to a community of users

includes selecting the product and ad, changing product package
Term
5 ethical issues of advertising
Definition
-manipulative
-deceptive and untruthful
-offensive and in bad taste
-creates and perpetuates stereotypes
-causes people to buy things that they dont really need
Term
6 steps to develop advetising campaign
Definition
1. understand taret audience
2. establish message and budget objectives
-inform
-persuade
-remind
-what budget portion
3. create the ads
4. pretest what the ads say
5. choose media types and schedule
6. evauluate
Term
6 types of advertising appeal
Definition
slice of life
lifestyle
fear appeals
sex appeals
humorous appeal
slogans, jingles and music
Term
slice of life
Definition
presents a scene from everyday life
Term
lifestyle
Definition
attractive people in attractie setting
Term
fear appeal
Definition
negative consequences of not using product
Term
sex appeal
Definition
best for sex realted product
Term
Step 4 of developing a campaign is pretesting. what does that include
Definition
-get consumer reaction to ad messages before they appear in media
-keep tone in mind
-wrodchoice
-elements; pictures, headlines, copy
Term
Step 5:
Definition
choose media type and schedule
Term
media planning:
Definition
developing objectives strategies and tactics
Term
Aperture
Definition
best place and time to reach target market
Term
Procon: Television
Definition
wide reach
expensive
Term
Procon:radio
Definition
low cost
people don't pay attention
Term
Procon:newspapers
Definition
flexible
not targeted
Term
Procon:magazine
Definition
very targeted
a lot of clutter
Term
8 forms of digital media
Definition
own, paid, and earned media
webstie advertising
banners and buttons
pop-up ads
search engines and directory listing
email advertising
mobile advertising
video sharing
*consumers more perceptive if they agree to let marketers reach them
Term
Branded entertainment
Definition
form of advertising where marketers integrate products into entertainment
ex product placement-coke in american idol
Term
dvergaming
Definition
real life brands imbedded in video games. extended exposure
Term
support media
Definition
reaches people who are not reached by mass media advertising
Term
4 types of support media
Definition
durectores
out of home media-billboards
place-based media-where cetain groups get together ex. airport reaches travelers
RFID-track consumers moving through store
Term
4 things to keep in mind with media schedule
Definition
-percentage of target market exposed to media vehicle
-frequency (average number of times a member of the target market sees the ad
-Gross Rating points=Reach*frequency
-CPM-Cost to reach 1,000 people
Term
3 types of advertisng patterns
Definition
-continuous
-pulsing
-flighting
Term
continuous schedule
Definition
steady stream of advertising through the year
Term
pulsing schedule
Definition
advertising based on when product will likely be demanded
Term
flighting schedule
Definition
short intense bursts of advertising alternated be periods of nothing
Term
Step 6:
Definition
evaluate the advertising
Term
posttesting
Definition
unaied recall
Term
unaided recall
Definition
whether audience remembers seeing an ad during a certain period of time
Term
aoded recall
Definition
use cues to ask about the ad
Term
attitudinal measures
Definition
look at consumer feelings before and after exposure
Term
Pblic relations
Definition
seeks to build good relationships with organizations stakeholders. stems from marketing objectives and is critical when image is at risk
Term
publicity
Definition
any form of unpaid communication appearing in mass media
Term
PR is most critical when
Definition
firm image is at risk due to negative publicity
Term
8 typical PR objectives
Definition
introduce new products to retailers
introduce new products to cconsumers
influence government legislation
enhance firm image
provide advice and counsel
enhance image of city, region, or countryy
manage crisis
call attention to firm's invovlement with community
Term
10 public relations tactics
Definition
press release
internal pr
invstor relations
lobbying
speech writing
corporate identity
media relations
sponsorships
special events
guerrila marketing
Term
press release
Definition
generate publicity
Term
internal pr
Definition
directed at employees
Term
investor relation
Definition
through annual or quarterly report
Term
lobbying
Definition
impacts government officials
Term
speech writing
Definition
for executives
Term
corporate identity
Definition
create and maintain company image
Term
media relations
Definition
good relationships with press
Term
sponsorships
Definition
offering financial report
Term
special events
Definition
provide promotional content in unexpeted palces
Term
sales promotion
Definition
programs designed to build interest in or encourage purchase of a product ofr short term results. targeted at anyone
Term
5 consumer slaes promotions
Definition
coupons
price deals
rebates and refunds
continuity programs
bonus packs
Term
coupons
Definition
most popular form of promotion
Term
continuity programs
Definition
frequency or loyalty programs
Term
attention getting consumer sales promotion
Definition
contests and sweepstakes
premiums-something free for buying product
sampling
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