Details Title: chapter 12 Description: n/a Total Flash Cards: 9 Created: 04/20/2009 11:42:24		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Management Flashcards
Cards in this set: Term Decision Making Definition Identifying and choosing solutions that lead to a desired end result- a commitment of resources Term optimizing Definition the rational model Term bounded rationality Definition Simons normative model Term satisficing Definition tendency to pick the first acceptable solution Term knowledge management Definition share knowledge for decision making Term escalation of commitment Definition sticking to a bad course of action, can avoid with minimum targets Term brainstorming (Dr. Osbornes 4 rules) Definition –No judicial thinking- no criticism – Freewheeling – Quantity – Combinations & improvements sought Term Delphi Technique Definition process to generate ideas from physically dispersed experts over several written questionnaires Term Stages of the creative process Definition – Preparation – Concentration – Incubation – Illumination – verification