Term
CH1
Organizational Behavior |
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Definition
| What people think, feel and do in & around organizations |
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Definition
| groups of people who work interdependently towards some purpose |
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| Organizational effectiveness |
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Definition
Organization fit with external environment, configuration of internal sub systems for high performance, an emphasis on organizational learning, and ability to satisfy the needs of key stakeholders
-open systems
-organizational learning
-HPWP
-stakeholders |
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Definition
| a perspective that organizations take their sustenance from the environment and, in turn, affect that environment through their output |
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| Organizational efficiency |
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Definition
| the ratio of inputs to outcomes in the orgs transformation process |
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| effectiveness depends on capacity to acquire, share, use and store valuable knowledge |
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| Company's stock of knowledge, including human capital, structural capital and relationship capital. |
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| high performance work practices(HPWP) |
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Definition
| a perspective that effective organizations incorporate several workplace practices that leverage the potential of human capital |
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| Individuals, orgs or other entities/ groups who have an interest in and are affected by the orgs actions & objectives |
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| stable, evaluative beliefs that guide a persons preferences for outcomes or courses of action in a variety of situations |
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Definition
| the study of moral principles or values that determine whether actions are right or wrong & outcomes are good or bad |
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| corporate social responsibility |
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| organizational activities intended to benefit society and the environment beyond the company's immediate financial interests or legal obligation |
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| organizational citizenship behaviors |
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Definition
| Various forms of cooperation and helpfulness to others that support the organizational social and psychological context |
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| counterproductive work behaviors (CWBs) |
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Definition
| voluntary behaviors that have the potential to directly or indirectly harm the organization |
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Definition
| person's evaluation of his or her job and work context |
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| economic, social & cultural connectivity w/people in other parts of the world |
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Definition
| differences such as age, sex, race/ethnicity, and physical disabilities that are observable, typically unchangeable, and easy to measure |
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| differences in the psychological characteristics of employees, including personalities, beliefs, values, and attitudes. |
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| degree to which a person minimizes conflict between work and nonwork demands |
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| work performed away from the traditional physical workplace using information technology |
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| Five main types of workplace behavior |
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Definition
-task performance
-org citizenship
-counterproductive work behaviors
-joining/staying w/org
-work attendance |
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| Three environmental shifts challenging org |
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Definition
-globalization
-increasing workforce diversity
-emerging employment relationships |
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Term
| Anchors of Org Behavior Knowledge |
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Definition
-multidisciplinary
-systematic research
-contingency
-multiple levels of analysis |
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Definition
| OB should import knowledge from many disciplines |
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| Systematic research anchor |
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Definition
| OB should study orgs using systematic research methods |
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Definition
| OB theory should recognize that the effects of actions often vary w/situation |
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| Multiple levels of analysis anchor |
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Definition
| OB knowledge should include 3 levels of analysis: individual, team, org |
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Definition
| the forces within a person that affect his/her direction, intensity, & persistence of voluntary behavior |
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Definition
| natural aptitudes and learned capabilities required to successfully complete a task |
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Definition
| Skills, knowledge, aptitudes, and other personal characteristics that lead to superior performance |
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Definition
| enduring patter of thoughts, emotions and behaviors that characterize a person, along with the psychological processes behind those characteristics |
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Definition
| multiple-trait perspective that proposes that the human personality consists of five traits: CANOE Conscientiousness, Agreeableness, Neuroticism, Openness to experience, Extroversion |
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Definition
| personality dimension that describes someone who is careful, dependable, and self-disciplined |
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Definition
| Big Five trait; a personality trait reflected as the tendency to be anxious, hostile, self-conscious, depressed, impulsive, and vulnerable |
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| personality trait shared by people who are outgoing, talkative, sociable & assertive, with others. |
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| an individuals self-beliefs and self-evaluations. Has 3 dimensions: complexity, consistency, and clarity |
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| a persons belief that he or she has the ability, motivation, correct role perceptions, and favorable situation to complete a task successfully |
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| a person's general belief about the amt of control they have over personal life events |
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| theory that explains self-concept in terms of the person's unique characteristics and membership in various social groups |
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| a cross-cultural value describing the degree to which people in a culture emphasize independence & personal uniqueness |
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| cross-cultural value to which people in a culture emphasize duty to groups to which they belong, & to group harmony |
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| The degree to which people accept inequality in power among institutions, organizations, and people |
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| cross-cultural value describing the degree to which people in a culture tolerate ambiguity (LOW uncertainty avoidance) or feel threatened by ambiguity and uncertainty (HIGH uncertainty avoidance) |
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| achievement-nurturing orientation |
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Definition
| a cross-cultural value describing the degree to which people in a culture emphasize competitive versus cooperative relations with other people |
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Definition
| the degree to which an issue demands the application of ethical principles |
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Definition
| a personal characteristic that enables people to recognize the presence and determine the relative importance of an ethical issue |
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| Individual behavior is influenced by MARS |
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Definition
-motivation
-ability
-role perceptions
-situational factors |
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Definition
| consists of self-esteem, self-efficacy, locus of control |
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| 5 values that differ across cultures |
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Definition
-individualism
-collectivism
-power distance
-uncertainty avoidance
-achievement-nurturing orientation |
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| 3 values that guide ethical conduct |
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Definition
-utilitarianism
-individual rights
-distributive justice |
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