Details Title: Chapter 1 Description: Key Terms Total Flash Cards: 20 Created: 09/14/2008 21:29:05		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Management Flashcards
Cards in this set: Term Interpersonal Skills Definition involves the ability to understand, communicate, and work well with individuals and groups through developing effective relationships Term First-Mover Advantage Definition refers to offering a unique customer value before competitors do so Term Technical Skills Definition involve the ability to use methods and techniques to perform a task. Term Knowledge Management Definition involves everyone in an organization in sharing knowledge and applying it continuously to improve products and processes. Term Managers Resources Definition are human, physical, financial, and informational Term Performance Definition is based on how effectively and efficiently managers utilize resources to achieve objectives. Term Leading Definition is the process of influencing employees to work toward achieving objectives. Term Decision Making Skills Definition are based on the ability to conceptualize situations and select alternatives to solve problems and take advantage of opportunities. Term Planning Definition is the process of setting objectives and determining in advance exactly how the objectives will be met Term Management Functions Definition Planning, Organizing, Leading, and Controlling Term Organizing Definition is the process of delagating and coordinating taks and allocating resources to achieve objectives. Term Types of Managers Definition are general managers, functional managers, and project managers. Term Intrapreneurs Definition commonly start a new line of business within a large organization. Term Small Business Definition is independently owned and operated, is not dominant in its field and has annual receipts not in excess of $500,000 Term Managers Definition is responsible for achieving organizational objectives through efficient utilization of resources. Term Levels of Management Definition are top managers, middle managers and first line managers Term Competitive Advantage Definition specifies how an organization offers unique customer value. Term Management Roles Categories Definition Interpersonal, informational, decisional roles Term Management Skills Definition including 1. techinical 2. interpersonal 3.decision making skills Term Controlling Definition is the process of establishing and implementing mechanisms to ensure that objectives are achieved.