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Chapter 1
Chapter 1
15
Marketing
12th Grade
08/28/2012

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Cards

Term
Goods
Definition
Tangible items that have monetary value and satisfy one's needs and wants.
Term
Services
Definition
Intangible items that satisfy needs and wants
Term
Marketing Concept
Definition
A business' goal to satisfy customers' needs and wants, while also making profit
Term
Marketing
Definition
The process of developing, promoting, and distributing a product to satisfy customers' needs and wants
Term
Channel management
Definition
The process of deciding how to get goods into the customer's hands
Term
Marketing information management
Definition
Gathering research information, storing it, and analyzing it are part of this
Term
Market planning
Definition
The process of developing and targeting specific markets for your products
Term
Pricing
Definition
How much to charge for a good or service
Term
Product/Service Management
Definition
Obtaining, developing, maintaining, and improving a product in response to market opportunities
Term
Promotion
Definition
The effort to inform, persuade, or remind current and potential customers about a business' products or services
Term
Selling
Definition
Providing customers with the goods and services they want
Term
Market
Definition
All people who share similar needs and wants and who have the ability to purchase a given product
Term
Market Share
Definition
The percentage of total sales volume generated by all companies that compete in a given market
Term
Target Market
Definition
The group identified for a specific marketing program
Term
Market Mix
Definition
Product, Place, Price and Promotion
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