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Chapter 10
MAN 320F
28
Management
Undergraduate 3
06/15/2014

Additional Management Flashcards

 


 

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Term
Work Team
Definition
a small number of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals and improving interdependent work processes
Term
Cross-training
Definition
training team members to do all or most of the jobs performed by the other team members
Term
Social loafing
Definition
behavior in which team members withhold their efforts and fall to perform their share of the work
Term
Traditional Work Group
Definition
a group composed of two or more people who work together to achieve a shared goal
Term
Employee Involvement Team
Definition
a team that provides advice or makes suggestions to management concerning specific issues
Term
Semi-autonomous Work Group
Definition
a group that has the authortiy to make decisions and solve problems related to the major tasks of producing a product or service
Term
Self-managing Team
Definition
a team that manages and controls all of the major tasks of producing a product or service
Term
Self-designing Team
Definition
a team that has the characteristics of self-managing teams but also controls team design, work tasks, and team membership
Term
Cross-functional Team
Definition
a team composed of employees from different functional areas of the organization
Term
Virtual Team
Definition
a team composed of geographically and/or organizationally dispersed coworkers who use telecommunication and information technologies to accomplish an organizational task
Term
Project Team
Definition
a team created to complete specific, one-time projects or tasks within a limited time
Term
Norms
Definition
informally agreed-on standards that regulate team bahvior
Term
Cohesiveness
Definition
the extent to which team members are attracted to a team and motivated to remain in it
Term
Forming
Definition
the first stage of team development, in which team members meet each other, form initial impressions, and begin to establish team norms
Term
Storming
Definition
the second stage of development, characterized by conflict and disagreement, in which team members disagree over what the team should do and how it should do it
Term
Norming
Definition
the third stage of team development, in which team members begin to settle into their roles, group cohesion grows, and positiv team norms develop
Term
Performing
Definition
the fourth and final stage of team development, in which performance improves because the team has matured into an effective fully functioning team
Term
De-norming
Definition
a reversal of teh norming stage in which team performance begins to decline as the size, scope, goal or members of the team change
Term
De-storming
Definition
a reversal of the storming phase, in which teh team's comfort level decreases, team cohesion weakens and angry emotions and conflict may flare
Term
De-forming
Definition
a reversal of teh forming stage in which team members position themselves to control pieces of the team, avoid each other and isolate themselves from team leaders
Term
Structural Accomodation
Definition
the ability to change organizational structures, policies, and practices in order to meet stretch goals
Term
Bureaucratic Immunity
Definition
the ability to make changes wihtout first getting approval from managers or other parts of an organization
Term
Individualism-Collectivism
Definition
the degree to which a person believes that people should be self-sufficient and that loyalty to one's self is more important than loyalty to team or company
Term
Team Level
Definition
the average level of ability, experience, personality, or any other factor on a team
Term
Team Diversity
Definition
the variances or differences in ability, experience, personality, or any other factor on a team
Term
Interpersonal Skills
Definition
skills such as listening, communicating, questioning, and providing feedback, that enable people to have effective working relationships with others
Term
Skill-based Pay
Definition
a compensation system that pays employees for learning additional skills or knowledge
Term
Gainsharing
Definition
a compensation system in which companies share teh financial value of performance gains, such as increased productivity, cost savings or quality, with their workers
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