Term
|
Definition
| Human Immunodeficiency Virus |
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Term
|
Definition
| Occupational Safety and Health Administration |
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Term
|
Definition
| Center of Diseases Control and Prevention |
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Term
|
Definition
| Clinical Laboratory Improvement Amendments |
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Term
|
Definition
| Acquired Immune Deficiency Syndrome |
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Term
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Definition
| the effort to reduce or the elimination of exposure to harmful organisms |
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Term
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Definition
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Term
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Definition
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Term
| Establishes policies to reduce disease transmission |
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Definition
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Term
| Provides employees with safe working conditions |
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Definition
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Term
| Develops standard precautions |
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Definition
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Term
| Classifies diseases according to methos of spread |
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Definition
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Term
| Regulates testing of specimens |
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Definition
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Term
| Recommends personal protective equipment |
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Definition
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Term
| Certifies physician's laboratory testing |
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Definition
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Term
| Dictates use of vinyl or latex gloves |
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Definition
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Term
| guidelines concerning contact with blood and body fluids is referred to as |
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Definition
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Term
| the guidelines of universal precautions was established by which agency |
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Definition
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Term
| Universal precaution guidelines were developed and established to |
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Definition
| control the spread of hepatitis and AIDS |
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Term
| what requires a safety check every morning? |
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Definition
| reception room area to ensure it presents no hazards for patients and visitors |
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Term
| List items to check every morning to ensure a safe environment in the reception area |
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Definition
| Furniture (table legs, chairs) they must be stable to support appropriate weight; Lamps (bulbs should not flicker or dim); electrical cords( should be in good conditions, lighting, floors (carpet wrinkles nor anything lying on the floor that may cause a fall.). |
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Term
| Identify hazardous items to which you should be alert in the business area of an office |
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Definition
| electrical cords, office equipment, file drawers, and cupboard doors |
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Term
Never open more than one file drawer in a vertical file at a time
t/f |
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Definition
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Term
Be careful with an opened bottom drawer because you can trip over it
t/f |
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Definition
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Term
| Why are wall cupboards pose a safety hazard? |
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Definition
| Because if it was left open, when you stand up you could strike your head quite forcefully. |
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Term
| Where should all electrical cords be kept at? |
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Definition
| behind desks and other furnishers so that they will no be tripped over |
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Term
| Name things in an exam room that might cause an unsafe situation |
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Definition
| prescription pads, electrical cords, stool, items on the exam cabinet/counters, leaving patients unattended on the exam table |
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Term
| Chemicals kept in the office lab work must be properly |
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Definition
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Term
|
Definition
| easily changed into a gas or tending to change into a vapor; usually considered potentially dangerous |
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Term
All patients should be considered infected
t/f |
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Definition
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Term
It is not very important to clean up spilled liquids immediately
t/f |
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Definition
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Term
| when paper towel or cloths are used to clean up spill containing blood or body fluids, it should be discarded in _____ |
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Definition
| the hazardous waste container |
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Term
| glass fragments are best picked up by |
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Definition
| using a brush/broom and dust pan |
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Term
| what three elements need to be present for a fire to star? |
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Definition
|
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Term
| what does the fire triangle refers to? |
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Definition
to the elements needed to start a fire
heat, O2, and fuel |
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Term
| Name 7 items that could start a fire in an office |
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Definition
| match, cigarette, defective outlet, frayed appliance wire, electrical short, coffee pots boiling dry, and water sterilizers boiling dry |
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Term
| What are some of the needed drills every facility should have? |
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Definition
| fires, tornadoes, earthquakes, strong electrical storms |
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Term
| How does knowing what to do or how to act affect a person's response to a crisis? |
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Definition
| Reduces panic and irrational nehavior, prepares people pshychologically to act in a safe and responsible manner. Also, keeping calm and confident in an emergency situation increases chances of survival. |
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Term
| name 8 telephone numbers that should be posted near each office telephone |
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Definition
police
fire dpt
emergency services
poison control center
building security
utility companies
hospital emergency room
hospital admissions office |
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Term
Enter the office if there is evidence of forced entry to check if the person still inside, this way you won't bother the police
f/t |
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Definition
| f. never enter the office under this circumtances. leave at once and call building security or the police immediately. |
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Term
| what can you do to protect yourself from skin and mucous membrane exposure to harmful organisms? |
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Definition
| practice universal precautions by using barrier protection, including gloves, mask, protective eyewear, apron, gown, face shield |
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Term
which of the following diseases poses the greatest threat to health care providers?
HIV
Meningitis
Hepatitis B
None of these |
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Definition
|
|
Term
Which agency provides the guidelines known as "universal precautions"?
HHS
OSHA
CDC
FDA
CLIA |
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Definition
|
|
Term
Which of the following is considered to be part of PPE?
Gloves
Gown
Eye protection
All of these |
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Definition
|
|
Term
The elements needed to start a fire are heat, oxygen, and ____?
nitrogen
Wood
carbon dioxide
fuel |
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Definition
|
|
Term
A pair of gloves would be known as what type of precaution?
disposable
universal
covering
barrier |
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Definition
|
|
Term
Which agency is responsible for overseeing sagety of the workplace?
CDC
OSHA
Department of labor
FDA |
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Definition
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Term
A list of emergency phone numbers should be posted on the lab bulletin board for quick access
t/f |
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Definition
| f.A list of emergency phone numbers should be posted by the phone board for quick access |
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Term
Never open more than two drawers in a vertical file cabinet at a time
f/t |
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Definition
| f. Never open more than one |
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Term
A promissory note is a written promise to pay
t/f |
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Definition
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Term
Gross pay is what is given to employee after taxes and other deductibles are taken out
t/f |
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Definition
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Term
The work "pay to bearer" or " Pay in order of" must be on a check in order for it to be negotiable.
t/f |
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Definition
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Term
| a stale check is a check that is more than 6 months from the date it was written |
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Definition
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Term
which of the following is not considered part of the accounts receivable records?
salaries
invoice
the checkbook |
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Definition
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Term
which is not a feature you much check careful to ensure a check's validity?
the payee
a straight edge
pay to the bearer of notation |
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Definition
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Term
CDC regulations require a physician's office to offer a hepatitis B immunization series to all new employees that have not already had the series
f/t |
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Definition
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Term
A outstanding check is a check that will not appear on a bank statement because the payee has not presented at the bank to cash it
f/t |
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Definition
|
|
Term
of the following, which is not a federal withheld tax?
state taxes
social security tax
federal income tax |
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Definition
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Term
on printed checks, the ABA number is found on the upper left hand corner
f/t |
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Definition
| f. upper right hand corner |
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Term
| all endorsements must be within how many inches of the trailing edge of a check? |
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Definition
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Term
| what are the magnetic ink numbers and characters at the bottom of a check known as? |
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Definition
| Magnetic ink character recognition (MICR) |
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Term
| how often do fire extinguisher gauges and pins need to be inspected? |
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Definition
|
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Term
|
Definition
| a person authorized to act for another person |
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Term
| American Bankers Association (ABA)number |
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Definition
| a code number found in the upper right hand corner of a printed check. |
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Term
|
Definition
| an automated teller machine operated by inserting a credit or bank card and entering a (PIN: person identification number. |
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Term
|
Definition
| A record sent to the customer showing all banking activity for a set period of time |
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Term
|
Definition
| Record of deposits, withdrawals, and interest earned |
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Term
|
Definition
| Purchaser pays full amount of check issued by bank |
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Term
|
Definition
| Bank stamps the customer's own check and holds funds aside to cover check |
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Term
|
Definition
referred to as a check stub
record showing the check number, person to whom the check is paid, amount of the check, date, and balance |
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Term
|
Definition
| a bank acc. against which checks may be written |
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Term
|
Definition
| paper money issued by the gov't |
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Term
|
Definition
| a card that withdraws money from the account to pay for the debit. |
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Term
|
Definition
| an entry of an amount owed that has been charged to the acc. |
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Term
|
Definition
| amount of money placed in the bank |
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Term
|
Definition
| a record of a deposit that is given to the customer by the bank |
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Term
|
Definition
| an itemized list of cash and checks deposited |
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Term
|
Definition
| an amount sent electronically to a savings or checking acc. |
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Term
|
Definition
| a check paid directly from a checking acc. via the Internet |
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Term
| electronic fund transfer (EFT) |
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Definition
| a method of crediting or debiting acc.s by computer without checks or deposit slips |
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Term
|
Definition
| payee's signature on the back of the check |
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Term
|
Definition
|
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Term
|
Definition
| the writer of the check did not have enough money in the acc. to cover the check |
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Term
|
Definition
| a check that will be marked void if written over a certain amount |
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Term
| Magnetic ink character recognition (MICR) |
|
Definition
| this technique consists of characters and numbers printed in magnetic ink at the bottom left side of checks and deposit slips |
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Term
|
Definition
| the individual who signs a check |
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Term
|
Definition
| negotiable instrument purchased for a fee to be used instead of a check |
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Term
|
Definition
| something that is able to be transferred or exchanged |
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Term
|
Definition
|
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Term
|
Definition
| system that makes it possible to make a record on a check register as you write a check. |
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Term
|
Definition
| banking on the bank's internet web site |
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|
Term
| overdraft banking accounts |
|
Definition
allow checks to be written for a larger amount than is currently in the account
overdraft is covered by the bank in the form of a loan for which interest is charged
overdrawn is not covered |
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Term
|
Definition
| the person to whom a check is written |
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Term
|
Definition
| the person who signs the check |
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Term
|
Definition
| a check made out with a future date |
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Term
|
Definition
| a legal procedure that authorizes one person to act as an agent for another |
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Term
|
Definition
| a bank acc. on which the depositor earns interest |
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Term
|
Definition
| fee charged by the bank on a monthly basis for services rendered |
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Term
|
Definition
acc. on which interest is paid if an established minimum balance is maintained in the acc.
acc. for which senior citizen dont pay handling charges
or
acc. that charges fee for checks only |
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Term
|
Definition
| a check presented for payment after the date specified it would be honored |
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Term
|
Definition
| a method by which the maker of a check may change his mind about making payment |
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Term
|
Definition
| the bank employee who is the main contact between the customer and the bank |
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Term
|
Definition
| a special check issued by bank in exchange for cash that must be signed when purchased and again when used |
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Term
|
Definition
| a check with a detachable form used to state purpose for which the check was written |
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Term
|
Definition
| evidence of a debt due that is not negotiable |
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Term
|
Definition
| money can be transferred electronically from the payer's acc. to another acc. overnight if the name and number of the receiving acc. and the name and id number of the receiving bank are given |
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Term
|
Definition
| removal of funds from a depositor's acc. |
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Term
|
Definition
| written promise to pay with the additinal requirements that the maker lists. |
|
|
Term
| explain the difference between overdraft and overdrawn |
|
Definition
overdraft means checks can be written for a larger amount than is currently in this type of acc; the bank considers it to be a loan and charge interest
overdrawn means a check was written for more money than is in the acc. and it cannot be negotiated. |
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|
Term
| 5 pieces of info the bank requires to stop payment on a check |
|
Definition
| check number, date issued, name of payee, amount of check, reason for stopping a payment |
|
|
Term
| for what reasons may payment be stopped? |
|
Definition
lost check
disagreement regarding product or service rendered |
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|
Term
when the bank stamps a customer's check and holds the correct amount of money until the check is cashed, this is known as what type of check?
cashier's
certified
voucher
limited |
|
Definition
|
|
Term
moving money from a checking acc. to a savings acc. is known as___?
ACH debit
wire transfer
electronic fund transfer
online banking |
|
Definition
|
|
Term
where is the ABA number printed on a check?
upper left corner
lower right corner
lower left corner
upper right corner |
|
Definition
|
|
Term
the record of checks written is known as the
deposit slip
check register
currency register
debit register |
|
Definition
|
|
Term
which type of check is presented too long after it is written?
stale
postdated
special
limited |
|
Definition
|
|
Term
which person signs a check
payee
endorser
maker
receiver |
|
Definition
|
|
Term
when a check is returned because there was not enough money in the acc. to cover it, it cannot be cashed due to
fraud
service charges
limitations
insufficient funds |
|
Definition
|
|
Term
| when was the very first recorded use of a check |
|
Definition
|
|
Term
checks were rare before 1700
t/f |
|
Definition
|
|
Term
| 7 features to examine to ensure the check is valid |
|
Definition
| date, words of negotiability, the payee, numeric amount, written amount, the drawee financial institution,and signatur. |
|
|
Term
|
Definition
|
|
Term
|
Definition
| a category or classification of currency |
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|
Term
|
Definition
| used up; emptied; consumed |
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|
Term
|
Definition
| a written acknowledgement that something is received |
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|
Term
|
Definition
| to bring a checkbook and bank statement into agreement |
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|
Term
|
Definition
| dealings that are completed |
|
|
Term
|
Definition
| to make ineffective or invalid |
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|
Term
|
Definition
| a record of money that has been sent |
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|
Term
|
Definition
| a code number found in the upper right corner of a printed check |
|
|
Term
| who originated the ABA number |
|
Definition
| american bankers association |
|
|
Term
| purpose of the ABA number? |
|
Definition
| identifies the bank on which the check is written, as well as the area location of the bank |
|
|
Term
| explain what each series of MICR numbers means |
|
Definition
the routing info identifying the bank and area
the acc number
the check number |
|
|
Term
|
Definition
| to automatically read by high speed machinery, which enhances bookkepping procedures |
|
|
Term
| why should you refuse a third party check |
|
Definition
| because you do not know the check writer |
|
|
Term
| why should you not accept a check for more than the amounnt due |
|
Definition
| because if you do, you give out office cash and risk the check not being honored by the bank, therefore losing both the amount due on the acc and cash given out |
|
|
Term
| why may a check marked "payment in full" be a problem |
|
Definition
| if there is still balance due on the day you endorse and deposit the check, you may be unable to collect the balance |
|
|
Term
| name 2 kinds of endorsement |
|
Definition
blank: sign. only
restrictive: limits payment to the bank and physician's acc. only |
|
|
Term
| how do you process a check when the name of the payee is misspelled |
|
Definition
| endorse it as written with the correct sig. directly bellow |
|
|
Term
| where should a check be endorsed |
|
Definition
| within 1 1/2 of the trailing edge |
|
|
Term
| for what purpose is a petty cash fund used |
|
Definition
| small office and transactions as postage due, inexpensive supplies, and small charitable donations |
|
|
Term
when is a check considered to be stale
30 days after the date written
45 days after the date written
60 days after the date written
120 days after the date written |
|
Definition
|
|
Term
which of the following types of checks should not be accepted
insu.
third party
two party
government |
|
Definition
|
|
Term
| how many features should a check have to make it valid |
|
Definition
|
|
Term
| which type of endorsement requires a sig. only |
|
Definition
|
|
Term
| which type of check is one that has been written but does not appear on the bank statement |
|
Definition
|
|
Term
| the person to whom a check is written is the |
|
Definition
|
|
Term
| the number that identifies the location of the bank on which a check is written is the |
|
Definition
|
|
Term
| when the physician gives the office manager permission to sign checks, which type of document must be filed with the bank? |
|
Definition
|
|
Term
| to make sure that the office and the bank agree on the amount in the account, you should perform a(n) |
|
Definition
|
|
Term
|
Definition
|
|
Term
| what info shoul be listed on payroll record-keeping forms |
|
Definition
name
address
telephone
ssn
employment date
check date
hours worked
gross salary
federal income tax
social security tax
state tax
local tax
amount of net pay |
|
|
Term
| what determines the amount of federal tax withheld |
|
Definition
amount earned
marital status
number of exemptions
length of pay period |
|
|
Term
| how are state and local taxes determined |
|
Definition
| on a percentage of gross earnings |
|
|
Term
|
Definition
| the gross earnings minus taxes and other deductions |
|
|
Term
| what is the physician's responsibility in relation to state and federal regulations? |
|
Definition
provide employees with a statement of gross pay and deductions
send taxes withheld on quarterly basis to federal, state, and local gov't
provide a W-2 form to each employee by January 31 of each year
submit reports to state and fed. gov't for unemployment taxes |
|
|
Term
what are the following forms and what are they used for
w-4
w-2
i-9 |
|
Definition
w-4 employee's withholding allowance certificate to indicate number of exemptions claimed
w-2 summary of all earning for year and all local, state, and fed. taxes withheld
i-9 employment eligibility verification to ensure persons can be employed: must be us citizen, a lawful alien, or an authorized to work alien |
|
|
Term
| list examples of fringed benefits |
|
Definition
vacation
sick time
life insurance
holidays
profit sharing
disability insurance
health insurance
personal time
medical care
paid time off
jury duty
bereavement time |
|
|
Term
| what does the term vested mean |
|
Definition
| a period of time following employment longevity when eligibility to receive financial benefits of a company becomes effective |
|
|
Term
| which is the Employment Eligibility Verification Form |
|
Definition
|
|
Term
the amount of federal tax withheld is based on all of the following except
amount earned
marital status
days worked
number of exceptions |
|
Definition
|
|
Term
| when a family member or very close friend dies, an employee is usually granted |
|
Definition
|
|
Term
| when an amount equal to the amount earned by the employee is deposited into the savings plan by the employer, this is known as |
|
Definition
|
|
Term
potential employees must present all of the following before beginning work except their
driver's license
ssn
immunization record
marriage license |
|
Definition
|
|
Term
| the amount of pay before deductions is known as the ___ salary |
|
Definition
|
|
Term
|
Definition
| a set of graduated markings to indicated a value |
|
|
Term
|
Definition
| the act of entrusting power |
|
|
Term
|
Definition
|
|
Term
|
Definition
| pertaining to finances in general |
|
|
Term
|
Definition
| an itemized list of goods in stock |
|
|
Term
|
Definition
| the act of keeping something in proper condition |
|
|
Term
|
Definition
| the practice of controlling something, handling |
|
|
Term
|
Definition
| guilty of neglect, act of carelessness |
|
|
Term
|
Definition
| compensation for money spent |
|
|
Term
| why is it necessary to maintain a sense of fiscal status |
|
Definition
| it is essential to identify expenditures and income totals to ensure the practice is earning sufficient income to meet office expenses, taxes, insurance premiums, and benefits payments, and to provide an income for the physician |
|
|
Term
| what kinds of info are supplied monthly to the practice by an accountant |
|
Definition
| expenditures, balances, & acc receivable |
|
|
Term
| what are three consequences of a missed appointment |
|
Definition
no payment received
other patients rescheduled
patient referred |
|
|
Term
| what kind of info should be indicated on a supplier's or service provider's card? |
|
Definition
supplier's name
address
phone number
cost of item |
|
|
Term
| when might a patient's acc be overpaid |
|
Definition
| when both patient and insurance pay |
|
|
Term
| what must you check before refunding any amount |
|
Definition
|
|
Term
| all items must be stored properly. identify the following correct storage places |
|
Definition
medication in a cool, dark area
narcotics in a locked cabinet
some lab supplies in the refri
supplies near where they are used |
|
|
Term
| list an office manager's responsibilities to the support staff |
|
Definition
interview, hire, and terminate employee
supervise and train employee
conduct staff meetings
crate work schedules
conduct performance and coverage
consult physicians regarding salary increase and benefit changes |
|
|
Term
| list an office manager's responsibilities to the physician |
|
Definition
assist in creating or updating business policies
attend meetings pertaining to office management
update physicians on medicare, health plans, insurance company policy changes, fee schedules, and reimbursement rates
order CPT and ICD codes
hold physician meetings |
|
|
Term
| list organizations that might conduct an on-site-visit |
|
Definition
| CLIA, COLA, OSHA, local or state board of health, Drug Enforcement Agency |
|
|
Term
Since 1996, OSHA regulations have required offices to establish procedures to protect a patient's personal info
t/f |
|
Definition
|
|
Term
the privacy officer oversees compliance to the OSHA regulations
t/f |
|
Definition
|
|
Term
liablity insurance protects the physician's office furnishings and equipments
t/f |
|
Definition
| f.from lawsuits for negligence |
|
|
Term
a physician may choose to cover employee's wages under his liability policy
t/f |
|
Definition
|
|
Term
medical assistants may purchase personal liability insurance through AAMA
t/f |
|
Definition
|
|
Term
staff meetings are a good time to bring up personal concerns
f/t |
|
Definition
|
|
Term
office supplies should be stored near where they will be used
t/f |
|
Definition
|
|
Term
when restocking shelves, be sure to put the newest items in front
t/f |
|
Definition
|
|
Term
an inventory list should identify equipment owned by the practice
f/t |
|
Definition
|
|
Term
equipment maintenance should be done when you have extra time
f/t |
|
Definition
|
|
Term
documentation of maintenance is optimal
f/t |
|
Definition
|
|
Term
on site visits by organizations are always announced
f/t |
|
Definition
|
|
Term
| to decrease the amount of lost income, many physician are now requiring payment |
|
Definition
|
|
Term
| which manual includes step-by-step instruction on how to perform a task |
|
Definition
|
|
Term
| facts about your practice can be distributed to the patients through a |
|
Definition
|
|
Term
all of the following woul dbe considered office manager duties except
inventory of lab supplies
interviewing, hiring, and terminating employees
staff meetings
work schedule |
|
Definition
| inventory of lab supplies |
|
|
Term
all of the following agencies may inspect a physician's practice except
OSHA
FDA
CLIA
insurance companies |
|
Definition
|
|
Term
| the amount owed to the practice is known as |
|
Definition
|
|
Term
| in which manual would OSHA/CLIA requiremens be found |
|
Definition
|
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Term
| personal issues between employees should be addressed at which of the following meetings? |
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Definition
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