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Chapter 10
Product Concepts - Marketing - Lamb, Hair & McDaniel
20
Marketing
Undergraduate 3
11/06/2010

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Cards

Term
Consumer Product
Definition
Everything, both favorable and unfavorable, that a person receives in an exchange.
Term
Business Product
Definition
A product used to manufacture other goods or services, to faciliate an organization's operations, or to resell to other customers.
Term
Consumer Product
Definition
A product bought to satisfy an individual's personal wants.
Term
Convenience Product
Definition
A relatively inexpensive item that merits little shopping effort (consumer is unwilling to shop extensively for such an item).
Examples: candy, soft drinks, combs, aspirin, small hardward items, dry cleaning, car washes.
Term
Shopping Product
Definition
Product that requires comparison shopping because it is usually more expensive than a convenience product and is found in fewer stores.
Consumers usually compare style, practicality, price, and lifestyle compatibility.
Term
Heterogeneous Shopping Product
Definition
Shopping product type where products are essentially different.
Examples: furniture, clothing, housing, and universities.
Term
Homogeneous Shopping Product
Definition
Shopping product type where products are essentially the similiar.
Examples: washers, dryers, refrigerators, & televisions.
*Consumers usually buy the lowest priced brand with desired features.
Term
Specialty Product
Definition
A product where consumers search extensively and are very reluctant to accept substitutes.
Examples: rolex watches, Bose Speakers, Rolls Royce automobiles, Ruth's Chris Steakhouse.
*Distribution is usually limited in specific geographic areas where brand names and quality are very important.
Term
Unsought Product
Definition
A product known to the potential buyer, or a known product that the buyer does not actively seek. Thought of unneeded products we don't like to think about.
Examples: insurance and burial plots
*Usually require aggressive selling and persuasive advertising.
Term
Product Item
Definition
A specific version of a product aht can be designated as a distinct offering among an organization's products.
Term
Product Line
Definition
A group of closely related product items.
Term
Product Mix
Definition
All products that an organization sells.
Term
Benefits from organizing a product line
Definition
Advertising economies, Package uniformity, Standardized components, Efficient sales and distribution, and Equivalent quality.
Term
Product Mix Width
Definition
The number of product lines an organization offers.
Term
Product Line Depth
Definition
The number of product items in a product line.
Term
Types of adjustments organizations can make to product items, lines, and mixes.
Definition
Product Modification, Repositioning, Product Line Extension, Product Line Contraction.
Term
Product Modification
Definition
Changing one or more of a product's characteristics.
Term
Planned Obsolescence
Definition
The practice of modifying products so those that have already been sold become obsolete before they actually need replacement.
Term
Repositioning
Definition
Changing consumers' perceptions of a brand.
Example: DeBeer's advertising women to buy their own diamond rings.
Term
Product Line Extension
Definition
Adding additional products to an existing product line in order to compete more broadly in the industry.
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