Shared Flashcard Set

Details

Ch. 6
N/A
26
Marketing
Not Applicable
10/10/2011

Additional Marketing Flashcards

 


 

Cards

Term
business-to-business (B2B) markets
Definition
The group of customers that include manufacturers, wholesalers, retailers, and other organizations.
Term
derived demand
Definition
Demand for business or organizational products caused by demand for consumer goods or services.
Term
inelastic demand
Definition
Demand in which changes in price have little or no effect on the amount demanded.
Term
joint demand
Definition
Demand for two or more goods that are used together to create a product.
Term
producers
Definition
The individuals or organizations that purchase products for use in the production of other goods and services.
Term
resellers
Definition
The individuals or organizations that buy finished goods for the purpose of reselling, renting, or leasing to others to make a profit and to maintain their business operations.
Term
government markets
Definition
The federal, state, county, and local governments that buy goods and services to carry out public objectives and to support their functions and to attract and serve their members.
Term
not-for-profit institutions
Definition
The organizations with charitable, educational, community, and other public service goals that buy goods and services to support their functions and to attract and serve their members.
Term

North American Industry Classification System

(NAICS)

Definition
The numerical coding system that the United States, Canada, and Mexico use to classify firms into detailed categories according to their business activities.
Term
business-to-business (B2B) e-commerce
Definition
Internet exchanges between two or more business organizations.
Term
extranet
Definition
A private, corporate computer network that links company departments, employees, and databases to suppliers, customers, and others outside the organization.
Term
private exchanges
Definition
Systems that link an invited group of suppliers and partners over the Web.
Term
buyclass
Definition
One of three classifications of business buying situations that characterizes the degree of time and effort required to make a decision.
Term
straight rebuy
Definition
A buying situation in which business buyers make routine purchases that require minimal decision making.
Term
modified rebuy
Definition
A buying situation classification used by business buyers to categorize a previously made purchase that involves some change and that requires limited decision making.
Term
new-task buy
Definition
A new business-to-business purchase that is complex or risky and that requires extensive decision making.
Term
buying center
Definition
The froup of people in an organization who participate in a purchasing decision.
Term
product specifications
Definition
A written description of the quality, size, weight, and other details required of a product purchase.
Term
customer reference program
Definition
A formalized process by which customers fromally share success stories and actively recommend products to other potential clients, usually facilitated through an on-line community.
Term
single sourcing
Definition
The business practice of buying a particular product from only one supplier.
Term
multiple sourcing
Definition
The business practice of buying a particular product from several different suppliers.
Term
reciprocity
Definition
A trading partnership in which two firms agree to buy from one another.
Term
outsourcing
Definition
The business buying process of obtaining outside vendors to provide goods or services that otherwise might be supplied in-house.
Term
crowdsourcing
Definition
A practice in which firms outsource marketing activities (such as selecting an ad) to a community of users.
Term
reverse marketing 
Definition
A business practice in which a buyer firm attempts to identify suppliers who will produce products according to the buyer firm's specification.2
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