Shared Flashcard Set

Details

CCT4
Comcast customer facing 4 tech
55
Communication
06/18/2010

Additional Communication Flashcards

 


 

Cards

Term
call screening activate
Definition
*60
Term
call screening deactivate
Definition
*80
Term
call forwarding selective activate
Definition
*63
Term
call forwarding selective deactivate
Definition
*83
Term
call forwarding variable on
Definition
*72
Term
call forwarding variable off
Definition
*73
Term
cancel call waiting
Definition
tap hook or flash button
Term
called id blocking per call
Definition
*67
Term
speed dial 8
Definition
*74
Term
speed dial 30
Definition
*75
Term
private numbering plan
Definition
2 + last 3 digits of phone number

for business class, sends a call to a different number
Term
call hold
Definition
business only

*52
Term
multi line hunt group
Definition
setup upon provisioning
Term
annonamous call rejection on
Definition
*77
Term
annonamous call rejection off
Definition
*87
Term
terminal make busy on
Definition
*230
Term
terminal make busy off
Definition
*231
Term
trace-route
Definition
tracert (ip address to trace to)
Term
start continuous ping
Definition
ping (ip address to trace to)-t
Term
do a specific number of pings
Definition
ping (ip address to trace to)-(# of pings)
Term
HTTP traffic port?
Definition
port 80
Term
FTP port?
Definition
port 20
Term
pop3 port?
Definition
110
Term
AIM port?
Definition
5190
Term
who is NGT (what does NGT stand for)
Definition
new global telecom
Term
web traffic uses port...
Definition
80 or 8080
Term
Assignable ports range from?
Definition
1 to 65535
Term
FTP uses port?
Definition
21
Term
AIM uses port?
Definition
5190
Term
call screening
Definition
60 80
Term
call forwarding selective
Definition
63 83
Term
call forwarding variable
Definition
72 73
Term
annonamous call rejection
Definition
77 78
Term
terminal make busy
Definition
230 231
Term
Business CDV point of demarcation
Definition
if comcast owned EMTA, the 66 block and/or the jack on the EMTA

if cust owned, coaxial input
Term
B-EMTA backup battery time with 8 lines in use
Definition
8 hours
Term
B-EMTA loop voltage
Definition
48v
Term
voice equipment telemetry wiring pattern (colors)
Definition
white brown blue orange green
Term
may data services be impacted if all 8 lines are off hook (BCDV)
Definition
yes, due to lack of bandwidth
Term
How many call events can a BCVD emta handle
Definition
14 per 8 lines
Term
what is the REN max for BCDV
Definition
24
Term
what is a RJ45 used for
Definition
ethernet
Term
What is a RJ 21x used for?
Definition
BCVD 66 block interconnect
Term
an alarm on telemetry block pinout # 1 means...
Definition
A/C fail
Term
an alarm on telemetry block pinout # 2 means...
Definition
replace the battery
Term
an alarm on telemetry block pinout # 3 means...
Definition
battery missing
Term
an alarm on telemetry block pinout # 4 means...
Definition
battery is low
Term
true or false, you must test EVERY line for inbound calling and voicemail after a BCDV install
Definition
true
Term
what is a shiner?
Definition
a chink of trimed wire on a punch down block (often causes shorts)
Term
RJ11 has how many pins
Definition
has 6, use 2
Term
RJ11 has how many pins
Definition
has 6, use 2
Term
RJ14 has how many pins
Definition
6
Term
RJ25 pins?
Definition
6
Term
RJ45 pins?
Definition
8
Term
RJ 45 Color code (strait) (bstyle (looking at the bottom, from left to right)
Definition
white orange
orange
whitegreen
blue
whiteblue
green
whitebrown
brown