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Business
Introduction to Business
100
Business
Undergraduate 1
03/16/2011

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Term
Economics:
Definition
the study of how society employs resources to produce goods and services for consumption among various groups and individuals
Term
Macroeconomics:
Definition
concentrates on the operation of a nation’s economy as a whole
Term
Microeconomics:
Definition
concentrates on the behavior of people and organization in markets for particular products or services
Term
Adam Smith:
Definition
“The Father of Economics”
Freedom was vital to any economy’s survival
Freedom to own land of property and the right to keep the profits of a business is essential
People will work hard if they believe they’ll be rewarded.
Term
The Invisible Hand Theory:
Definition
As people improve their own situation in life, they help the economy prosper through the production of goods, services, and ideas
Term
Invisible Hand
Definition
When self-directed gain leads to social and economic benefits for the whole community
Term
Capitalism
Definition
All of most of the land, factories and stores are owned by individuals, not the government, and operated for profit
Term
Four Basic Rights of Capitalism
Definition
the right to own private property, the right to own a business and keep the profits, the right to freedom of competition, the right to freedom of decision.
Term
Free Markets:
Definition
Decision about what and how much to produce are made by the market.
Consumers send signals about what they like and how they like it.
Price tells companies how much of a product they should produce.
Term
Supply Curves:
Definition
price on vertical (y axis), quantity on horizontal (x axis).
Term
Supply:
Definition
the quantities of products businesses are willing to sell at different prices
Term
Demand:
Definition
the quantities of product consumers are willing to buy at different prices
Term
Four Degrees of Competition:
Definition
1. Perfect competition- unlimited number of competitors (thousands of companies)(Ex: agriculture)
2. Monopolistic competition- several competitors (hundreds) (Ex: clothing industries)
3. Oligopoly- a few competitors (dozens) (Ex: autos, beverages, pharmaceuticals)
4. Monopoly- essentially one company (Ex: DeBeers, Microsoft)
Term
Socialism:
Definition
an economic system based on the premise that some basic business should be owned by the government in order to more evenly distribute profits among the people.
Term
Communism:
Definition
an economic system in which the government makes almost all economic decisions and owns almost all the major factors of production.
Term
Free Market Economies
Definition
the market largely determines what goods and services are produced, who gets them, and how the economy grows.
Term
Command Economies:
Definition
the government largely determines what goods and services are produced, who gets them, and how the economy will grow.
Term
Mixed Economies:
Definition
some allocation of resources is made by the market and some by the government.
Term
Gross Domestic Product:
Definition
total value of all final goods and services produced in a country in a given year
Term
Unemployment Rate
Definition
the percentage of civilians at least 16 years old who are unemployed and tried to find a job within the prior four weeks.
Term
Consumer Price Index:
Definition
measures the pace of inflation or deflation
Term
Business Cycles:
Definition
periodic rises and falls that occur in economies over time
1. Economic Boom: period of significant growth and prosperity
2. Recession: two or more consecutive quarters of decline in the GDP
3. Depression: a severe recession
4. Recovery: when the economy stabilizes and starts to grow. This leads to economic boom.
Term
Fiscal Policy:
Definition
the federal government’s efforts to keep the economy stable by increasing or decreasing taxes or government spending
Tools of Fiscal Policy: taxation, government spending
Term
Monetary Policy
Definition
the management of the money supply and interest rates by the Federal Reserve Bank (the Fed)
Term
National Deficit:
Definition
the amount of money the federal government spends beyond what it gathers in taxes in a year
Term
National Debt:
Definition
the sum of government deficits over time
Term
National Surplus
Definition
when government takes in more than it spends
Term
Sole Proprietorship
Definition
a business owned and usually managed by one person
Term
Partnership:
Definition
two or more people legally agree to become co-owners of a business
Term
Corporation:
Definition
a legal entity with authority to act and have liability apart from its owners
Term
Major Benefits of Sole Proprietorship
Definition
Ease of starting and ending the business
Being your own boss
Pride of ownership
Leaving a legacy
Retention of company profit
No special taxes
Term
Disadvantages of Sole Proprietorship
Definition
Unlimited liability: any debts or damages incurred by the business are your debts, even if it means selling your home, car, or anything else
Limited financial resources
Management difficulties
Overwhelming time commitment
Few fringe benefits
Limited growth
Limited life span
Term
General Partnership:
Definition
all owners share in operating the business and in assuming liability for the business’s debts.
Term
Limited Partnership
Definition
a partnership with one or more general partners and one or more limited partners
Term
General Partner:
Definition
an owner who has unlimited liability and is active in managing the firm
Term
Limited Partner:
Definition
an owner who invests money the business but enjoys limited liability
Term
Limited Liability:
Definition
that liability for the debts of the business is limited to the amount the limited partner puts into the company: personal assets are not at risk
Term
Master Limited Partnership
Definition
a partnership that looks much like a corporation but is taxed like a partnership and thus avoids the corporate income tax
Term
Limited Liability Partnership
Definition
limits partners risk of losing their personal assets to the outcomes of only their own acts and omissions and those of people under their supervision
Term
Advantages of Partnerships
Definition
More financial resources
Shared management and pooled skills and knowledge
Longer survival
No special taxes
Term
Disadvantages of Partnerships
Definition
Unlimited liability
Division of profits
Difficult to terminate
Disagreements among partners
Term
Conventional Corporation
Definition
a state-chartered legal entity with authority to act and have liability separate from its owners (stockholders)
Term
Advantages of Corporations
Definition
Limited liability
Ability to raise more money for investment
Size
Perpetual life
Ease of ownership change
Ease of attracting talented employees
Separation of ownership from management
Term
Disadvantages of Corporations
Definition
Initial cost
Extensive paperwork
Two tax returns
Size
Difficulty of termination
Possible conflict with stockholders and board of directors
Term
Disadvantages of Corporations
Definition
Initial cost
Extensive paperwork
Two tax returns
Size
Difficulty of termination
Possible conflict with stockholders and board of directors
Term
S Corporations:
Definition
a unique government creation that looks like a corporation but is taxed like a sole proprietorships and partnerships
Have shareholders, directors and employees, plus the benefit of limited liability
Profits are taxed only as the personal income of the shareholder
Term
Limited Liability Companies:
Definition
similar to a S corporation but without the eligibility requirements. Very popular.
Advantages: limited liability, no double taxation, flexible ownership rules, flexible distribution of profit and losses, operating flexibility.
Disadvantages: no stock, therefore ownership is transferable, limited life span requirement, fewer incentives, paperwork.
Term
Merger:
Definition
the result of two firms joining to form one company
Term
Acquisition
Definition
one company’s purchase of the property and obligations of another company
Term
Vertical Merger:
Definition
joins two firms in different stages of related business
Term
Horizontal Merger:
Definition
joins 2 firms in the same industry and allows them to diversify or expand their products
Term
Conglomerate Merger:
Definition
unites firms in completely unrelated industries in order to diversify business operations and investments
Term
Leveraged Buyout
Definition
an attempt by employees, management, or a group of investors to buy out the stockholders in a company.
Term
Franchise Agreement
Definition
an arrangement whereby someone with a good idea for a business (franchisor) sells the rights to use the business name and sell a product or service (franchise) to others (franchisees) in a given territory
Term
Management:
Definition
the process used to accomplish organizational goals through planning, organizing, leading, and controlling people and other organizational resources.
Term
Vision:
Definition
more than a goal, it’s a broad explanation of why the organization exists and where it’s trying to go
Term
Mission Statement
Definition
outlines the organizations fundamental purposes
Term
SWOT Analysis:
Definition
Analyzes the organizations Strengths (internal +), Weaknesses (internal -), Opportunities (external +), and Threats (external -).
Term
Strategic Planning:
Definition
done by top management and determines major goals of the organization and the policies, procedures, strategies and resources it will need to achieve them
Term
Tactical Planning:
Definition
usually done by middle management. The process of developing detailed, short-term statements about what is to be done, who is to do it and how.
Term
Operational Planning:
Definition
the process of setting work standards and schedules necessary to implement the company’s tactical objectives
Term
Contingency Planning
Definition
process of preparing alternative courses of action the firm can use if its primary plans don’t work out (disaster planning)
Term
Organizational chart:
Definition
A visual device, shows relationships among people, divides the organizations work, shows who reports to whom
Term
Autocratic Leader:
Definition
making managerial decisions without consulting others
Term
Transparency:
Definition
the presentation of the company’s facts and figures in a way that is clear and apparent to all stakeholders.
Term
Empowerment:
Definition
progressive leaders give employees the authority to make decisions on their own without consulting a manager. Customer needs are handled quickly. Manager’s role becomes less of a boss and more of a coach.
Term
Structuring an Organization
Definition
creating a division of labor, set up teams and departments, allocate resources, assign tasks, establish procedures, and adjust to new realities.
Term
Hierarchy:
Definition
system in which one person is at the top of an organization and there is a ranked or sequential ordering from top down
Term
Chain of Command:
Definition
the line of authority that moves from the top of the hierarchy to the lowest level.
Term
Centralized Authority
Definition
when decision-making is concentrated at the top level of management
Term
Decentralized Authority
Definition
when decision-making is delegated to lower-level managers and employees more familiar with local conditions than headquarters.
Term
Span of Control:
Definition
the optimal number of subordinate a manager supervises or should supervise. (how many people report to a manager) When work is standardized, large spans of control are possible. Appropriate span narrows at higher levels or organization. The trend today is to reduce middle managers and hire better lower level employees.
Term
Tall Organization Structures:
Definition
an organizational structure in which organization chart would be tall because of many levels of management.
Term
Flat Organization Structures:
Definition
an organizational structure that has few layers of management and broad span of control.
Term
Departmentalization:
Definition
divides organizations into separate units. Workers are grouped by skills and expertise to specialize their skills. (by product, by function) (by customer group, by geographic location, by process)
Term
Four Ways to Structure and Organization:
Definition
line organization, line and staff organizations, matrix style organization, cross functional self-managed teams.
Term
Restructuring:
Definition
redesigning an organization so it can more effectively and efficiently serve its customers
Term
Inverted Organization:
Definition
an organization that has contact people at the top and the CEO at the bottom of the organizational chart
Term
Organizational or Corporate Culture
Definition
the widely shared values within an organization that foster untiy and cooperation to achieve common goals
Term
Formal Organization:
Definition
details lines of responsibility, authority, and position
Term
Informal Organization
Definition
the system of relationships that develop spontaneously as employees meet and form relationships
Term
Production
Definition
the creation of goods using land, labor, capital, entrepreneurship, and knowledge (the factors of production)
Term
Form Utility:
Definition
the value producers add to materials in the creation of finished goods and services.
Term
Intermittent Process:
Definition
production runs are short and the producer adjusts machines frequently to make different products (smaller quantities, more customized)
Term
Continuous Process:
Definition
long production runs turn out finished goods over time (large quantities of standardized products)
Term
Flexible Manufacturing:
Definition
designing machines to do multiple tasks so they can produce a variety of products.
Term
Lean manufacturing:
Definition
using less of everything in production
Take half the human effort, have half the defects in finished products, require one-third the engineering effort, use half the floor space, carry 90% less inventory.
Term
Mass customization
Definition
tailoring products to meet the needs of a large number of individual customers
Term
Facility Location:
Definition
the process of selecting a geographic location for a company’s operations
Labors costs, availability of skilled labor force, access to transportation/shipping, availability of utilities, proximity of suppliers, proximity to customers, quality of life, cost of living.
Term
Facility layout:
Definition
the physical arrangement of resources, including people, to most efficiently produce goods and provide services
Facility layout depends on the processes performed:
Service: help customers find products
Manufacturing: improve efficiency
Term
Materials Requirement Planning
Definition
: a computer based operations management system that uses sales forecasts to make sure parts and materials are available when needed
Term
Enterprise Resource Planning:
Definition
newer version of MRP, combines computerized functions into a single comprehensive and integrated software application.
Term
Purchasing:
Definition
the function that searched for high-quality material resources, finds the best suppliers and negotiates the best price for goods and services
Term
Just in time Inventory Control:
Definition
the production process in which minimum of inventory is kept and parts, supplies and other needs are delivered just in time to go on the assembly line
Term
Quality:
Definition
consistently producing what the customer wants while reducing error before and after delivery
Term
Six Sigma Quality
Definition
a quality measure that allows only 3.4 defects per million opportunities
Term
ISO-
Definition
International Organization for Standardization is a worldwide federation of national standard bodies
Term
Gantt Chart
Definition
a bar graph that shows what projects are being worked on and how much has been completed
Term
PERT Chart:
Definition
a method for analyzing the tasks involved in completing a given project and estimating the time needed
Term
Human Resource Management
Definition
the process of determining human resource needs and the recruiting, selecting, developing, motivating, evaluating, compensating and scheduling employees to achieve organizational goals
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