Term
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Definition
| Achieving a definite, desired result by making the right decision at the right time |
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Term
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Definition
Interpersonal
informational
decisional |
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Term
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Definition
| The relationship between people and is based on the ability to communicate effectively, resolve conflict and achieve progress based on a teamwork approach |
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Term
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Definition
| Receiving, collating and analysing information and giving it to appropriate people to set standards and assist in further decision making |
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Term
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Definition
| Choosing between several alternatives with the aim of achieving a specific outcome for the business |
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Term
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Definition
People skills
strategic thinking
vision
flexibility and adaptability to change self-managing
ethical and high standards |
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Term
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Definition
| Any individual or group who has an interest in or is affected by the decisions a business makes |
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Term
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Definition
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Term
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Definition
Planning
Organising
Controlling |
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Term
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Definition
| Tasks divided into small steps in the production process and a worker is assigned to each step |
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Term
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Definition
| Leading, motivating, communicating |
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Term
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Definition
uses of power and influence, negotiating and bargaining
structure as coalitions
stakeholder view |
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Term
| Sources of change in business |
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Definition
External influences:
Changing nature of markets
Economic
Financial
Geographical
Social
Legal
Political
Technological developments |
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Term
| Reasons for resistance to change |
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Definition
Financial costs
Inertia
Cultural
Staffing |
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Term
| Reasons for resistance to change |
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Definition
Financial costs
Inertia
Cultural
Staffing |
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Term
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Definition
Identifying the need for change
Setting achievable goals
Creating culture of change
Change models |
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Term
| Change and social responsibility |
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Definition
Eological sustainability
Quality of working life
Technology
Globalisation
Managing cultural diversity
E-commerce. |
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