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Business Communications
chapter 1 vocab
22
Business
Undergraduate 2
09/19/2011

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Term
self-concept
Definition
what we perceive ourselves to be
Term
communication
Definition
the process of understanding and sharing meaning
Term
process
Definition
a dynamic activity that is hard to describe because it changes
Term
understanding
Definition
to perceive, to interpret, and to relate our perception and interpretation to what we already know
Term
sharing
Definition
doing something together with one or more other people
Term
meaning
Definition
what we share through communication
Term
source
Definition
person who imagines, creates, and sends the message
Term
message
Definition
the stimulus or meaning produced by the source for the receiver or audience
Term
channel
Definition
the way in which a message or messages travel between source and receiver
Term
receiver
Definition
receives the message from the source, analyzing and interpreting the message in ways both intended and unintended by the source
Term
feedback
Definition
the verbal and or nonverbal response to a message
Term
environment
Definition
involves the physical and psychological aspects of the communication context
Term
context
Definition
involves the setting, scene, and expectations of the individuals involved
Term
interference
Definition
anything that blocks or changes the source's intended meaning of the message
Term
transactional
Definition
model of communication in which actions happen at the same time
Term
constructivist
Definition
model of communication focusing on the negotiated meaning, or common ground, when trying to describe communication
Term
intrapersonal communication
Definition
communication with yourself
Term
interpersonal communication
Definition
communication between two people
Term
group communication
Definition
the exchange of information with those who are culturally, linguistically and or geographically alike
Term
public communication
Definition
communication in which one person speaks or writes a message to a group of people
Term
mass communication
Definition
involves sending a single message to a group
Term
egalitarian
Definition
believing in basic equality
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