Term
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Definition
Definition
Potential ability to influence others so they do things they would not do otherwise |
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Term
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Definition
Coercive power: fear
Reward power: positive benefit
Legitimate power: authority of position
Expert power: expertise, skills & knowledge
Referent Power: identification with person |
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Term
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Definition
Definition
using power beyond formal role to gain rewards |
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Term
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Definition
scarce resources
different interests
ambiguous goals and performance outcomes
technical and environmental uncertainty
organizational change |
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Term
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Definition
controlling information and communication
controlling agenda and decision making parameters
game playing
impression management
building coalition |
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Term
| Preferred Conflict-Handling Style |
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Definition
Competing (7): Satisfy own interest regardless of impact on other
Collaborating (17): Satisfy fully concerns of all parties
Avoiding (11): Withdraw from or suppress conflict
Accommodating (15): Place opponents interests above own interests
Compromising (16): Each party gives up something |
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Term
| Bases of Power (where it comes from) |
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Definition
Formal Power (Position in Firm)
Coercive power: fear
Reward power: positive benefit
Legitimate power: authority of position
Personal Power (Person’s Unique Characteristics)
Expert power: expertise, skills & knowledge
Referent Power: identification with person |
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Term
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Definition
The greater B’s dependency on A, the more power A has over B
A has power over B to the extent:
A has control over something B values (importance)
B cannot obtain it elsewhere (scarcity)
B cannot easily find substitutes for it (nonsubstitutability) |
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Term
| Coordination costs of teams |
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Definition
Coordination costs (process losses) are inherent in groups/teams
Communication/interaction take time
Dysfunctional interpersonal conflicts
Free riders or social loafing
Groupthink
Groupshift |
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Term
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Definition
High confidence & assertiveness
Strong commitment to a compelling vision & ability to communicate it
Agent of radical change |
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Term
| transformational leadership |
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Definition
Idealized influence
• Leader is seen as selfless, open and willing to help others
Inspirational motivation
• Leader creates the environment for extra effort and challenges followers with extensive support
Intellectual stimulation
• Gets followers to think outside the box
Individualized consideration
• Treats followers and individuals with worth, value and meaning. |
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Term
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Definition
management by exception(active and passive)-waits for problems to arise before making corrections
contingent rewards-bases rewards andpraise only after project has been cleared
Laissez Faire- does little in the way of management |
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