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Basic Marketing McCarthy 17e
MKT350 ch 13
42
Marketing
Undergraduate 4
04/18/2011

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Term
Single-line, limited-line stores
Definition
stores that specialize in certain lines of related products rather than a wide selection.
Term
Retailing
Definition
covers all of the activities involved in the sale of products to the final consumers
Term
General stores
Definition
150 yrs ago- carried anything they could sell in reasonable volume. They were the main retailers in the USA
Term
specialty shop
Definition
a type of conventional limited-line store- usually small and has a distinct 'personality'.
Term
Dept Stores
Definition
Larger stores that are organized into many separate departments and offer many product lines
Term
Mass-merchandizing-concept
Definition
says that retailers should offer low prices to get faster turnover and greater sales volumes by appealing to larger markets
Term
Supermarkets
Definition
large stores specializing in groceries with self-service and wide assortments
Term
discount houses
Definition
offer hard-goods(cameras, tvs, appliances) at substantial price cuts to customers who would go to the discounters low rent store, pay cash, and take care of any service or repair problems themselves.
Term
Mass-merchandisers
Definition
large, self-service stores with many deppartments that emphasize 'soft-goods'(housewares, clothing, and fabrics) and staples like health and beauty aids, but still follow discount houses emphasis on lower margins to get faster turnover.
Term
sooper-centers(hyper-markets)
Definition
very large stores that try to carry not only food and drug items but all goods and services that the consumer purchases routinely.
Term
convenience stores
Definition
convenience-oriented variation of the conventional limited-line food stores. generally essentials(milk, bread, beer, eat-on-the-go snacks and gas)
Term
Automatic vending
Definition
selling and delivering products through vending machines. 1.5% of the total
U.S. retail sales
Term
door-2-door selling
Definition
a salesperson going directly to the consumers' home
Term
telephone and direct mailing retailing
Definition
Allows consumers to shop at home
Term
Wheel of retailing Theory
Definition
says that new types of retailers enter the market as low status, low-margin, low-price operators and then, if successful, evolve into more conventional retailers offering more services with higher operating costs and higher prices.
Term
Scrambled merchandising
Definition
carrying any product lines they think they can sell profitably.
Term
corporate chain
Definition
a firm that owns and manages more than one store and often its many.
Term
cooperative chains
Definition
retailer sponsored groups formed by independent retailers that run their own buying organizations and conduct joint promotion efforts.
Term
Voluntary chains
Definition
wholesaler-sponsored groups that work with 'independent' retailers.
Term
franchise operation
Definition
the franchisor develops a good marketing strategy and the retail franchise holders carry out the strategy in their own units.
Term
wholesaling
Definition
concerned with the activities of those persons or establishments that sell to retailers and other merchants, or to industrial, institutional, and commercial users, but that do not sell in large amounts to final consumers.
Term
Wholesalers
Definition
are firms whose main function is providing wholesaling activities. wholesalers sell to all of the different types of organiztional customers described in ch 7.
Term
Manufacturers sales branches
Definition
warehouses that producers set up at separate locations away from their factories, they're classified as wholesalers by the U.S. Census Bereau and by gov't agencies in many other countries
Term
merchant wholesalers
Definition
own the products that they sell, often sepecialized in certain types of products or customers
Term
Service wholesalers
Definition
merchant wholesalers that provide all the wholesaling functions
Term
General merch wholesalers
Definition
service wholesalers that carry a wide variety of nonperishable items such as hardware, electrical supplies, furnitaure, drugs, cosmetics, and automobile equipment.
Term
Single-line whoesalers
Definition
service wholesalers that carry a narrower line of merchandise than general merch wholesalers
Term
Specialty wholesalers
Definition
service wholsalers that carry a very narrow range of products and offer more informaion and service than other service wholesalers.
Term
limited function wholesalers
Definition
provide only some wholesaleing functions
Term
cash-and-carry wholesalers
Definition
operate like service wholesalers, except that the customer must pay cash
Term
Drop-shipper
Definition
own the products they sell, but they do not actually handle stock, or deliver them
Term
truck wholesalers
Definition
specialize in delivering products that they stock in their own trucks.
Term
Rack jobbers
Definition
specialize in hard-to-handle assortments of products that a retailer doesnt want to manage, rack jobbers usually display their products on their own racks.
Term
Catalog wholesalers
Definition
sell out of catalogs that may be distributed widely to smaller industrial customers or retailers that might not be called on by other wholesalers
Term
agent wholesalers
Definition
wholesalers who do not own the products theu sell. main purpose is to help in buying and selling
Term
manufacturers agent
Definition
sells similar products for several noncompeting producers, for a commission on what is actually sold.
Term
export or import agents
Definition
basically manufacturers' agents who specialize in international trade.
Term
Brokers
Definition
Bring buyers and sellers together.
Term
export and import brokers
Definition
operate like other brokers, but they specialize in bringing together buyers and sellers from different countries.
Term
Selling agents
Definition
take over the whole marketing job of producers, not just the selling function.
Term
Combination export manager
Definition
a blend of manufaturers' agent and selling agent, handling the entire export function for several producers of similar but noncompeting lines
Term
Auction companies
Definition
provide a place where buyers and sellers can come together and bid to complete a transaction.
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