What are the "key parts" of management?

1. Management is a process

2. Management involves assmbling and using sets of resources

3. Management involves acting in a goal directed manner to accomplish tasks.

4. Management involves activities carried out in an organizational setting

What are managers responsible for?

managing resources- financial, human, and otherwise.

What are two of the major causes of change with which managers must deal?

technology and globalization

What is a major part of a manager's job?

to manage the resources of the organization- they build and manage a portfolio of resources

What do managers at the top of the organization do?

establish goals and formulate a strategy for the firm to achieve those goals

Increasing globalization and the enhanced use of technology have contributed to what?

the human factor

Planning involves

time

Planning is a ____ function

temporal

Planning involves: ?

To conduct managerial work, resources must be integrated systematically, and this function is labeled ____?

organizing

directing

What does directing involve?

leading and motivating those for whom the manager is responsible, interacting with them effectively in group/team situations, and communicating in ways that are highly supportive of their efforts to accomplish their tasks and achieve organizational goals

What is the essence of the function of "control"?

to regulate the work of those for whom a manager is responsible

What are some different ways that managers can accomplish control?

1. setting standards of performance for employees in advance

2. monitoring ongoing (real-time) performance

3. (especially) assessing employees' performances' on completed tasks

management

"getting things done through people"

management

Why is managerial work particularly challenging?

because you are dealing with people

The development of modern management can be traced to the period of______?

the Industrial Revolution in the United Kingdom

What is Frederick W. Taylor is known as?

"the Father of Scientific Management"

What is Frank Gilbreth known as?

the "Father of Time and Motion Study"

What is Lillian M. Gilbreth known for?

her pioneering work in the psychology of work

What is the earliest text book in management, who wrote it, and when was it written?

"The Principles of Scientific Management" by F.W. Taylor, published in 1911

What is Henri Fayol known for?

This Frenchman was that first person to articulate what we know today as the function of management.

What are the managment functions?

planning, organizing, directing, and controlling

Managers need to have ____, _____, and _____ skills.

As managers progress up through an organization.....

....conceptual skills become more important and technical skills less important.

The recent ____ ____ scandal is a monumental breach of _____ ____.

Bernard Madoff; managerial ethics

What is a major challenge in the global business environment?

attempting to be ethical

The foreign corrupt practices act (FCPA) was/is......

an attempt by the US government to foster ethical behavior by US companies doing business abroad.

As the world continues to become globalized, understanding ....... is becoming increasingly more important.

....the cultures of other countries.....

Problems with managing across cultures

it's OD complicated and fraught with potential misunderstandings

facilitating fee

payments to get something done in a timely manner- duties that were to be performed anyway

The Industrial Revolution

a period in the late 18th and early 19th centuries

what did the industrial revolution start with?

1. mechanization of the textile industries 2. the development of iron-making techniques

3. the increased use of refined coal

GDP per capita was broadly stable before the

Inudstrial Revolution and the emergence of the modern capitalist economy

The Industrial Revolution began an era of....

per-capita economic growth in capitalist economies.

Causes of the Industrial Revolution are an outgrowth of....

1. social and institutional  changes brought by the end of feudalism in Britain after the English Civil War in the 17th century.

2. colonial expansion of the 17th century with the accompanying development of international trade

3. creation of financial markets and accumulation of capital

4. techological innovation

5. presence of a large domestic market

causes for the occurence of the Industrial Revolution in Eurpope:

what parts of the world, in the 18th century, did the IR particularly not occur in

China, India, and the Middle East

causes for occurence of the IR in Britain

1. availability of key resources it possessed

2. greater liberalization of trade from a large merchant base allowed Britain to produce and use emerging scientific and technological developments more effectively than countries with stronger monarchies (china n russia)

3. the presence of an entrepreneurial class which believed in progress, technlogy, and hard work.

the existance of the hard-woorking, entrepreneurialclass in Britain is ofen linked to the _____ work ethic.

Protestant

technological developments during the Industrial Revolution

1. textile manufacture

2. metallurgy

3. mining

4. steam power

textile manufacture

inventors increaased the efficiency of the individual steps of spinning so that the supply of yarn increased greatly, which fed a weaving industry that was advancing with improvements to shuttles and the loom or "frame".

the output of laborers increased dramatically, with the effect that.....

the new machines were seen as a threat to employment, and early innovators were attacked and their inventions destroyed.

metallurgy

replacement of organic fuels based on wood with fossil fuel based on coal

mining

the introduction of the steam engine greatly facilitated the removal of water and enabled shafts to be made deeper, enabling more coal to be extracted

steam power

The IR witnessed the triumph of....

a middle class of industrialists and businessmen over a landed class of nobility and gentry

industrialization led to the creation of the....

factory

the factory system was largely responsible for the rise of....

the modern city, as large numbers of workers migrated into the cities in search of employment in the factories.

the IR led to a population _____

____ _____ had existed before the IR, but with the increase in population and education it became more visible.

child labor

America's first planned factory town was named after.....

Francis Cabot Lowell

(Lowell, Massachusetts)

the "Cradle of the American Industrial Revolution"

The second IR gradually grew to include what industries?

1. chemical industries

2. petroleum refining and distribution

3. electrical industries

4. (in the 20th century) the automotive industries

The 2nd IR was marked by....

a transition of technological leadership from Britain to the US and Germany

The 2nd IR was a phase of the ___

IR

The 2nd IR is sometimes labeled as what?

the separate "Technical Revolution"

Difference between first IR and 2nd IR?

- the 1st IR was centered on improvement in coal, iron, and steam technologies

- the 2nd revolved around steel, electricity, and chemicals

merchandising and advertising

In 1871 a group of Japanese politicians known as the ____ _____ toured ____ and the ____ to learn ____ ___.

Iwakura Mission..... Europe.... USA..... Western ways

A deliberate state led industrialization policy to prevent Japan from falling behind