Details Title: BA 342 lecture final Description: Chapter 2 Total Flash Cards: 29 Created: 11/18/2008 06:45:14		New Users: To study from this flashcard set, or to create your own your own study flash cards, REGISTER HERE. Existing Users: CLICK HERE. Additional Business Flashcards
Cards in this set: Term Application program Definition A computer program designed to support a specific task or business process Term Business Intelligence (BI) systems Definition Information systems that provide computer-based support for complex, nonroutine decisions, primarily for middle managers and knowledge workers Term Chief Information Officer (CIO) Definition The executive in charge of the information systems department in an organization Term Competitive Advantage Definition An advantage over competitors in some measure such as cost, quality, or speed; leads to control of a market and to larger-than-average profits Term Competitive Forces Model Definition A business framework devised by Mochael Porter, which analyzes competitivemeness by recognizing 5 major forces that could endanger a company's position Term Computer-based information systems (CBIS) Definition An information system that uses computer technology to perform some or all of its intended tasks Term Dashboards Definition Information systems that support all managers of the organization by providing rapid access to timely information and direct access to structured information in the form of reports Term Database Definition A collection of related files, tables, relation, and so on that stores data and the associations among them Term Electronic Commerce System Definition A type of interorganizational information system that enables organizations to conduct transactions with other business and with customers Term Enterprise Resource Planning (ERP) systems Definition Systems that tightly integrate the functional area information systems via a common database Term Entry Barrier Definition Product or service feature that customers expect from organization in a certain industry; an organization trying to enter this market must provide this product or service at a minimum to be able to compete Term Ergonomics Definition The science of adapting machines and work environments to people, focusing on creating and environment that is safe, well lit, and comfortable Term Expert Systems (ES) Definition Information systems that attempt to duplicate the work of human experts by applying reasoning capabilities, knowledge and expertise within a specific domain Term Functional Area Information Systems (FAIS) Definition Information systems designed to summarize data and prepare reports for the functional areas, such as accounting and marketing Term Hardware Definition A set of devices (for example, processor, monitor, keyboard, printer) that together accept data and information, process them, and display them Term Information systems (IS) Definition A process that collects, processes, stores, analyzes, and disseminates information for a specific purpose; most ISs are computerized Term Interorganizational Information Systems (IOSs) Definition Information systems that connect two or more organizations Term Knowledge workers Definition Professional employees who are experts in a particular subject area and create information and knowledge Term Network Definition A connecting system (wireline or wireless) that permits different computers to share their information Term Office Automation Systems (OASs) Definition Information systems that typically support the clerical staff, lower and middle managers, and knowledge workers Term People Definition Those individuals who use the hardware and software, interface with it, or use its outputs Term Primary activities Definition Those business activities related to the production and distribution of the firm's products and services, thus creating value Term Procedures Definition The set of instructions about how to combine components of information systems in order to proces information and generate the desired output Term Software Definition A set of programs that enables the hardware to process data Term Strategic Information Systems (SISs) Definition Systems that help an organization gain a competitive advantage by supporting its strategic goals and/or increasing performance and productivity Term Supply Chain Definition The flow of materials, information, money, and services from raw material suppliers through factories and warehouses to the end customers Term Support Activities Definition Business activities that do not addcalue directly to a firm's product or service under consideration but support the primary activities that do add value Term Transaction Processing System (TPS) Definition An information system that supports the monitoring, collection, stroage, processing, and dissemination of data from the organization's basic business transactions Term Value Chain Model Definition System that includes the producers, suppliers, distributors, and buyers, all with their value chains