Term
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Definition
| the process by which individuals select, organize, and interpret the input from their senses |
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Term
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Definition
| perceptions that are as close as possible to the true nature of the target of perception |
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Term
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Definition
| an abstract knowledge structure that is stored in memory and makes possible the organization and interpretation of information about a target of perception |
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Term
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Definition
| a set of overly simplified and often inaccurate beliefs about the typical characteristics of a particular group |
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Term
| Perceiver's Motivational State |
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Definition
| the needs, values, and desires of a perceiver at the time of perception |
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Term
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Definition
| how a perceiver feels at the time of perception |
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Term
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Definition
| a person's real or perceived position in society or in an organization |
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Term
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Definition
| an attempt to control the perceptions of impressions of others |
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Term
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Definition
| the target of perception matches his or her behavior to that of the perceiver |
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Term
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Definition
| the target tries to present him or herself in as positive a light as possible |
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Term
| Conforming to Situational Norms |
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Definition
| the target follows agreed-upon rules for behavior in the organization |
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Term
| Appreciating or Flattering Others |
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Definition
| the target compliments the perceiver. This tactic works best when flattery is not extreme and when it involves a dimension important to the perceiver |
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Term
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Definition
| the target's beliefs and behaviors are consistent. There is agreement between the target's verbal and nonverbal behaviors |
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Term
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Definition
| the extent to which a target of perception stands out in a group of people or things |
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Term
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Definition
| anything that makes a target unique in a situation |
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Term
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Definition
| standing out from the background by virtue of being bright or illuminated, changing, moving, sitting or standing in a prominent place, or seeming to be complex |
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Term
| Being Inconsistent with Other People's Expectations |
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Definition
| Behaving or looking in a way that is out of the ordinary |
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Term
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Definition
| a systematic tendency to use or interpret information in a way that results in inaccurate perceptions |
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Term
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Definition
| the biased perception that results when the first information that a perceiver has about a target has an inordinately large influence on the perceiver's perception of the target |
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Term
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Definition
| the biased perception that results when perceptions of a target person are distorted by the perceiver's perception of others |
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Term
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Definition
| the biased perception that results when the perceiver's general impression of a target distorts his or her perception of the target on specific dimensions |
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Term
| Knowledge-of-Predictor Bias |
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Definition
| the biased perception that results when knowing a target's standing on a predictor of performance influences the perceiver's perception of the target |
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Term
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Definition
| a prediction that comes true because a perceiver expects it to come true |
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Term
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Definition
| an explanation of the cause of behavior |
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Term
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Definition
| a group of theories that describe how people explain the causes of behavior |
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Term
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Definition
| an attribution that assigns the cause of behavior to some characteristic of the target |
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Term
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Definition
| an attribution that assigns the cause of behavior to outside forces |
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Term
| Fundamental Attribution Error |
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Definition
| the tendency to over-attribute behavior to internal rather than to external causes |
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Term
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Definition
| the tendency to attribute the behavior of others to internal causes and to attribute one's own behavior to external causes |
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Term
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Definition
| the tendency to take credit for success and avoid blame for failures |
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Term
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Definition
| a process through which an experiences member of an organization (the mentor) provides advice and guidance to a less experiences member (the protege) and helps the less experiences person learn the ropes and do the right things to advance in the organization |
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Term
| Quid pro Quo Sexual Harassment |
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Definition
| requesting or forcing an employee to perform sexual favors in order to receive some opportunity (such as a raise, a promotion, a bonus, or a special job assignment) or avoid a negative consequence (such as demotion, dismissal, a halt to career progress, or an undesired assignment or transfer) |
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Term
| Hostile Work Environment Sexual Harassment |
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Definition
| creating or maintaining a work environment that is offensive, intimidating, or hostile because of a person's sex |
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