Term
|
Definition
|
-goal directed social entity
-has deliberate structure
-coordinated activity system
-linked to stakeholders that provide inputs based on expectation
-stakeholders recieve outputs over time
|
|
|
Term
| When coordinating systems are effective... |
|
Definition
|
-brings people and resources together to achieve goals efficiently
-produces innovative goods/services to customers
-creates values for owners/customers/employees
-contributes to societal advancement
|
|
|
Term
| When coordinating systems are NOT effective... |
|
Definition
|
-desired goals/outcomes are not achieved efficiently
-goods/services may not be good or safe
-stakeholders may leave because they aren't recieving enough value from their inputs
-organization eventually fails affecting remaining stakeholders and society
|
|
|
Term
| Systems Model for Organization Learning |
|
Definition
|
cycle of short term strategy and short term gains
bigger cycle of short term strategy-DELAY-long term costs
by SENGE & OSHRY
|
|
|
Term
| Common Fallacies in Organizational Diagnosis that inhibit learning |
|
Definition
|
-blaming people (bad attitudes/incompetent)
-blame the bureaucracy (stifled by rules)
-thirst for power (organizations are filled with predators and prey)
|
|
|