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AUM MKTG 3310D - CH 2
Chapter 2 Vocabulary
22
Marketing
Undergraduate 3
09/03/2008

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Cards

Term
Business planning
Definition
A ongoing process of making decisions that guide the firm both in the short term and for the long haul.
Term
Business plan
Definition
A plan that includes the decisions that guide the entire organization.
Term
Marketing plan
Definition
A document that describes the marketing environment, outlines the marketing objectives and strategy, and identifies who will be responsible for carrying out each part of the marketing strategy.
Term
Strategic planning
Definition
A managerial decision process that matches an ogranization's resources and capabilities to its market opportunities for long-term growth and survival.
Term
Functional planning
Definition
A decision process that concentrates on developing detailed plans for strategies and tactics for the short term that support an organization's long-term strategic plan.
Term
SWOT analysis
Definition
An analysis of an organization's strengths and weaknesses and the opportunities and threats in its external environment.
Term
Business portfolio
Definition
The group of different products or brands owned by an organization and characterized by different income-generating and growth capabilities.
Term
Portfolio analysis
Definition
A management tool for evaluating a firm's business mix and assessing the potential of an organization's strategic business units.
Term
BCG growth-market share mix
Definition
A portfolio analysis model developed be the Boston Consulting Group that assesses the potential of successful products to generate cash that a firm can then use to invest in new products.
Term
Stars
Definition
SBUs with products that have a dominant market share in high-growth markets.
Term
Cash cows
Definition
SBUs with a dominant market share in a low-growth-potential market.
Term
Question marks
Definition
SBUs with market shares in fast-growth markets.
Term
Dogs
Definition
SBUs with a small share of a slow-growth market. They are businesses that offer specialized products in limited makrets that are not likely to grow quickly.
Term
Market penetration strategies
Definition
Growth strategies designed to increasse sales of existing products to current customers, nonusers, and users of competitives brands in served markets.
Term
Market development strategies
Definition
Growth strategies that introduce existing products to new markets.
Term
Product development strategies
Definition
Growth strategies that focus on selling new products in served markets.
Term
Diversification strategies
Definition
Growth strategies that emphasize both new products and new markets.
Term
Control
Definition
A process that entails measuring actual performance, comparing this performance to the established marketing objectives, and then making adjustments to the strategies or onjectives on the basis of this analysis.
Term
Return on marketing investment (ROMI)
Definition
Quantifying just how an investment in marketing has an impact on the firm's success, financially and otherwise.
Term
Action plans
Definition
Individial support plans included in a marketing plan that provide the guidance for implementation and control of the various marketing strategies withing the plan. Action plans are sometimes referred to as "marketing programs."
Term
Operational plans
Definition
Plans that focus on the day-to-day execution of the marketing plan. Operational plans include detailed directions for the specific activities to be carried out, who will be responsibile for them, and time lines for accomplishing the tasks.
Term
Corporate culture
Definition
The set of values, norms, and beliefs that influence the behavior of everyone int he organization.
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