Shared Flashcard Set

Details

Advertising Midterm
Ch. 3
29
Marketing
Undergraduate 2
10/15/2008

Additional Marketing Flashcards

 


 

Cards

Term
Chick-fil-A Brand Positioning
Definition

*Get ppl to eat chicken>hamburger

 

Brand Position

A. For ppl on the go

B. Fast food

C. America's best chicken

 

***The Premium Alternative to Hamburgers

 

-Comedy with cows saying eat chicken

Term

The Communication Model

 

SMCMR

(Source, msg, channel, message, receiver)

 

Definition

Source (S), sender puts message into words/pic (M),

 

Msg presented through channel of com. (C)

 

Msg interpreted by receiver (R)

 

Feedback by receiver response.

 

Noise= interruptions communication

 

Clutter= lots of msg all competing for consumer

Term

Perception

Perception Drivers: Selective Perception

 

Definition

Perception: Process we receive info through; five senses

 

Selective Perception: Consumers are selective with their messages they accept

 

 

Term
Perception Drivers: Exposure
Definition

Test perception whether market msg is seen/heard; try to find best way to reach consumer

 

 

Term
Perception Drivers: Selective Attention
Definition

Process by which receiver chooses to respond to msg

Term
Perception Drivers: Interest/Relevance
Definition

Level of interest=stickiness; how much grab

 

Relevance= connects to ppl on personal level

 

 

Term
Perception Drivers: Awareness/Recog.(Recall)
Definition

Awareness=when ad makes an impression

 

Recall= ppl remember what ad said

Term
Subliminal Effects
Definition
Msg cues given below threshold of perception
Term
Affective Responses
Definition
Mirror our feelings about something
Term

Affective Response Driver: Wants

 

Definition
Wants= driven by emotions, wishes/impulses
Term
Affective Response Driver: Feelings
Definition
Emotional Appeals= Ads that arouse feelings
Term
Affective Response Driver: Liking
Definition

Two Parts:

 

1. Liking the brand

2. Liking the ad

 

Liking= reflects personality of brand/ad's execution

Term
Affective Response Driver: Resonate
Definition

Resonance= feeling that msg "rings true"

 

Res>Like= Res has self-identification skill

Term
Cognitive Response Driver: Need
Definition
Need= something we think about based on feelings
Term
Cognitive Response Driver: Cognitive Learning
Definition

Cog Learning= Information/explanations lead to understanding

 

 

Term
Cognitive Response Driver: Differentiation and Recall
Definition

Differentiation= consumers ability to separate one brand from another

 

Recall=Recalling ad message/brand/points

Term
Association
Definition
Communicating through symbolism
Term
Association Driver: Brand Linkage
Definition
How much associations/consumer's interest is connected to the brand
Term
Association Driver:Symbolism
Definition

W/ association, brand takes on symoblic meaning; brand stands for certain qualities

 

Rolex=baller

Term
Association Driver:Conditioned learning
Definition

Group of thoughts/feelings become linked to brand through repetition of msg

 

Social learning= Learning by watching others; learn how to dress by how others dress

Term
Association Driver: Transformation
Definition
Product takes on meaning when it is transformed from mere product into specialness
Term
Persuasion Driver: Motiviation
Definition
Desire to be someway/something prompts person to act in certain way
Term
Persuasion Driver: Influence
Definition
Your own influence vs. others' that may shape you
Term
Persuasion Driver: Involvement
Definition

The degree to which you are engaged in seeing an ad and the response as it correlates in making a product decision.

 

High involvement= makeup over toothpast

Term

Persuasion Driver: Conviction

 

Preferrence and intention

Definition

Consumer convinced bymsg

 

Preference/Intention:

 

Intention can be heightened by rewards, i.e. good deals

Term
Loyalty
Definition
Brand loyalty--> Customer satisfaction
Term
Behavioral Driver: Try
Definition

Trial=Try a product

 

Risk lessened

Term
Behavioral Driver: Advocate/refer
Definition
Satisfied customer refers product to friend
Term
Behavioral Driver: Prevent
Definition
Ads prevent against smoking/guns
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