Term
| 001. How do you identify work center requirements? |
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Definition
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Determine the task requirements of the work center and match them against the skills and knowledge of the individuals assigned to the work center.
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Term
| 001. What does identifying work center requirements provide? |
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Definition
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Information that is needed to design, develop and implement effective cost-efficient training programs that meet individual and work center needs.
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Term
| 001. What does a mission statement provide? |
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Definition
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An overall snapshop the the organization's goals and capabilities.
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Term
| 001. What are the three main parts of a mission? |
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Definition
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Purpose, products, and customers.
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Term
| 001. What are the defining questions of the purpose part of a mission? |
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Definition
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Why does the work center exist? How does the work center fit into the organization? What are the work center's responsibilities?
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Term
| 001. What are the defining questions of the products part of a mission? |
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Definition
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What does the work center produce?
What service does the work center provide?
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Term
| 001. What are the defining questions of the customers part of a mission? |
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Definition
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What are the benefits of the work center's activities? Who uses the work center's products or services? What does the customer do with the sork center's products or services?
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Term
| 001. What are work center task requirements? |
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Definition
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All tasks required to do all the jobs, taskings, and day-to-day routine happening in the work center.
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Term
| 001. What do work center task requirements include? |
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Definition
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recurring and nonrecurring, special, and contigency tasks.
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Term
| What forms the basis for all required unit training? |
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Definition
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Term
| 001. During a mission analysis, what doe the supervisor identify? |
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Definition
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All tasks being performed in the work center and any task which may be required but previously overlooked.
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Term
| 001. What is a mission analysis also called? |
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Definition
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Training needs assessment.
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Term
| 001. What determines your training needs? |
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Definition
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The difference between "what should be trained" and "what is currently being trained".
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Term
| 001. What does a needs assessment include? |
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Definition
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Looking at tasks performed as part of the daily routine and tasks performed infrequently, including additional duties, contingency tasks and special work requirements.
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Term
| 001. What are additional duty tasks? |
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Definition
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Support type tasks needed to do the mission.
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Term
| 001. Provide examples of additional duties. |
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Definition
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Supply, training, publications, administration, building custodian, and safety.
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Term
| 001. What are contingency tasks? |
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Definition
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Duties needed during actual war conditions.
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Term
| 001. Provide examples of contingency tasks. |
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Definition
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Working in battlefield conditions, wearing chemical gear, and performing duties in shelters.
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Term
| 001. What are special work requirements? |
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Definition
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Tasks needed at the spur of the moment or when special situations arise.
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Term
| 001. What are the most common sources of information used to identify work center tasks? |
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Definition
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Existing documents, Interviews, and Questionnaires.
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Term
| 001. How do you determine the source you use to identify work center tasks? |
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Definition
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The scope and nature of the work center, the operational environment, and the tasks involved.
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Term
| 001. What is the advantage of using several sources to identify work center tasks? |
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Definition
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Provides better work center task identification
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Term
| 002. Name existing documents you may use to identify work center tasks. |
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Definition
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UMD, UPMR, AFMAN 36-2108, CFETP, STS AFJQS, Policy directives, Manuals, Handbooks, Technical orders, Position descriptions, Operational plans, SAV reports, Production records, and Mission statements.
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Term
| 002. What are the two manning documents useful to a UTM? |
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Definition
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The Unit Manning Document (UMD) and the Unit Personnel Manpower Document (UPMR)
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Term
| 002. How is the UMD used to manage manpower requirements? |
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Definition
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Used to idenfify manpower positions assigned to the unit, position numbers, rank requirements, skill-level requirements, and number authorized.
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Term
| 002. What is the purpose of the UPMR? |
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Definition
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The UPMR assists personnel specialists in position number management, monitoring unit manning, and controlling incoming and intra-unit assignments.
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Term
| 002. Why is the UPMR more user-friendly than the UMD? |
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Definition
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It matches names to manpower positions.
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Term
| 002. Why is AFI 36-2108 a good starting point for identifying generic information and tasks performed in an AFSC? |
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Definition
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It describes the duties, responsibilities, knowledge and skills of each AFSC.
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Term
| 002. What does part one of the CFETP consist of? |
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Definition
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The educationa and training plan requirements for the specialty, and an individual career training timeline.
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Term
| 002. What is part two of the CFETP? |
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Definition
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The Specialty Training Standard (STS)
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Term
| 002. What information does the STS provide? |
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Definition
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Tasks applicable to an AFSC, tasks taught in tech school and CDCs, and level of task performance.
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Term
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Definition
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A comprehensive task list prepared by the AFCFM for a particular job type, duty position or defense position.
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Term
| 002. What is the purpose of an AFJQS? |
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Definition
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Standardize upgrade and qualification training.
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Term
| 002. Where can you locate an AFJQS? |
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Definition
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Under "Qualification Standards" in the Air Force electronic publications master catalog.
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Term
| 002. When do you use an AFJQS in place of an STS? |
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Definition
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When an individual is assigned to a specific duty position or piece of equipment for which the AFJQS was developed.
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Term
| 003. What are two tools used to identify work center/duty position requirements? |
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Definition
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SME interview and questionarre.
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Term
| 003. What is the best source of information for identifying work center requirements? |
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Definition
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Term
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Definition
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A specialty expert who knows the career field's needs and requirements.
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Term
| 003. What are the two qualifications of a SME? |
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Definition
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Field expertise and rRecent job experience.
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Term
| 003. What may you need to do to identify 100% of the tasks required for a work center? |
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Definition
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Interview several people.
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Term
| 003. What are the steps in preparing for an interview? |
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Definition
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Researching, developing questions, setting up the interview, and preparing the room.
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Term
| 003. What is the first step in researching for an interview? |
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Definition
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Review mission statements to determine the basic mission the unit and its work centers.
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Term
| 003. Where can you find information about organizations and their missions? |
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Definition
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Air Force Mission Directives (AFMD).
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Term
| 003. What are some resources used for researching an interview? |
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Definition
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Mission statements, training standards, applicable directives, AFMAN 36-2108, AF Form 1378, Base operation plan (OPlan), OPR for contingency tasks (like CE/Prime BEEF), past production trends, and SAV/IG reports.
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Term
| 003. What action do you take if there is a discrepancy between the AF Form 1378, Civilian Personnel Position Description, and what is actually done on the job? |
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Definition
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Contact the position classification specialist at the local Civilian Personnel Office (CPO).
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Term
| 003. Make sure interview questions are... |
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Definition
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Specific and pertain to the interview.
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Term
| 003. When developing interview questions, how do you avoid "yes" or "no" answers? |
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Definition
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Term
| 003. How do you arrange interview questions? |
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Definition
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In a logical sequence according to the order in which tasks are completed.
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Term
| 003. What do you do when setting up an interview? |
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Definition
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Get a list of qualified people, determine how many SMEs to interview, schedule the interview, provide a list of questions or tasks, and give the SME time to prepare.
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Term
| 003. What information do you give the SME when scheduling an interview? |
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Definition
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Where, when, how long, and the reason for the interview.
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Term
| 003. What is done to prepare the room for an interview? |
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Definition
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Inspect the room for cleanliness and lighting. Ensure all necessary materials are in place. Be at the room earlier than the scheduled time.
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Term
| 003. What is the purpose of an interview? |
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Definition
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To gain information from the experts.
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Term
| 003. How should interview questions be asked? |
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Definition
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Speak clearly, distinctly, and with enough force in your voice to be heard and understood.
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Term
| 003. Why should you give a SME your phone number at the conclusion of an interview? |
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Definition
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In case they remember other information later.
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Term
| 003. When should you end an interview? |
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Definition
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Term
| 004. What are the three sections of a questionaire? |
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Definition
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Instructions, background information sheet, and questions.
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Term
| 004. What may happen if questionaire instructions are vague? |
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Definition
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The person may get confused and discard the questionaire.
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Term
| 004. How should questionarie instructions be written? |
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Definition
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Clear, concise, and to the point.
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Term
| 004. What information should be asked for on the background information portion of a questionaire? |
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Definition
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Skill level, time in AFSC, and job title.
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Term
| 004. What is the purpose of a questionaire? |
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Definition
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To determine what tasks are accomplished on the job.
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Term
| 004. What are the two types of questionaire questions? |
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Definition
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Term
| 004. When would you use close-ended questions on a questionnaire? |
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Definition
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When you know the basic tasks performed but not in which duty position.
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Term
| 004. What is the advantage of close-ended questions? |
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Definition
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They are easier to tabulate and interpret.
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Term
| 004. When would you use open-ended questions on a questionnaire? |
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Definition
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When you are not sure you have identified all the tasks required on the job.
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Term
| 004. What are the advantages and disadvantages of open-ended questions? |
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Definition
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Advantage: may provide more information beyond the scope of the original question.
Disadvantage: vague answers, poor grammer or penmanship.
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Term
| 005. How does the supervisor identify tasks required in a work center and who does which tasks? |
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Definition
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Term
| 005. What is training capability? |
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Definition
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The ability to support training requirements.
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Term
| 005. What are some problems that may affect training capability? |
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Definition
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New personnel in one-deep positions.
Lack of trainers, equipment, or references.
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Term
| 005. What does an MTL identify? |
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Definition
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All tasks performed in a work center.
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Term
| 005. How can an MTL be broken down? |
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Definition
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Tasks required for a particular job or skill level.
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Term
| 005. What should you remember when developing a MTL? |
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Definition
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Term
| 005. What are the three training standards you can use to develop a MTL?: |
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Definition
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CFETP, AFJQS, amd AF Form 797.
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Term
| 005. What information can be found in the CFETP? |
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Definition
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All training requirements for an AFSC,
tasks mandatory for skill level or position qualification, career path, and MAJCOM requirements.
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Term
| 005. How are CFETP developed? |
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Definition
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By SMEs from all MAJCOMs during a UT&W.
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Term
| 005. What is a contract between AETC and using commands, that determines what is taught in tech school and CDCs? |
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Definition
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Term
| 005. What is the AF Form 797 used for? |
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Definition
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To identify required local tasks not listed in the CFETP or AFJQS.
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Term
| 005. What are the steps in developing an AF Form 797? |
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Definition
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1. Task and title
2. Subtasks required
3. Technical references
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Term
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Definition
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An observable and measurable unit of work with a definite beginning and end.
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Term
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Definition
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An action broad in meaning and consisting of numerous actions.
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Term
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Definition
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A small portion of another action which helps achieve a task.
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Term
| 005. Describe a proper task title. |
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Definition
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An action verb that describes exactly what is to be accomplished followed by an object that describes what is being worked with.
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Term
| 005. What are the two ways to list TRs on an AF Form 797? |
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Definition
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After each task, or after each subtask.
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Term
| 005. How are tasks and subtasks numbered? |
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Definition
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Arabic numerals, in sequence, and separated by periods.
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Term
| 006. What are the four levels you can elevate a training capability problem to? |
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Definition
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Work center, UTM, BETM, MAJCOM, and FM.
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Term
| 006. Where would you first look for potential trainers? |
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Definition
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Term
| 006. What action would you take if manning levels are causing training problems? |
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Definition
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Contact the manpower office to ensure authorizations are correct and filled.
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Term
| 006. What determines a lack of training capability? |
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Definition
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No one is available to train an individual.
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Term
| 006. What action would a BETM take to resolve a training capability problem? |
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Definition
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Use MILPDS or PCIII to determine if any one on station holds a specific AFSC.
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Term
| 006. What TSC is used when you cannot solve a training capability problem? |
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Definition
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Term
| 006. How do you route a TSC P action? |
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Definition
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Submit an AF Form 2096 with an explanation of the training capability problem through unit, base, MAJCOM training managers to the functional.
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Term
| 006. How can training capability problems be resolved at the MAJCOM level? |
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Definition
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Mobile Training Teams, TDY, and
equipment loans.
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Term
| 007. How are duty position shortfalls determined? |
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Definition
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Compare applicable training standards to current assignment situation.
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Term
| 007. Who must authorize automated training records? |
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Definition
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Term
| 007. Who usually recieves an initial evaluation? |
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Definition
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Recent formal school grads and reassigned personnel.
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Term
| 007. What is the purpose of evaluating formal school graduates? |
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Definition
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Evaluate effectiveness of training recieved, and adjust the training program.
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Term
| 007. How do you conduct an initial evaluation? |
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Definition
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Compare the individual's qualifications to the work center requirements. The unqualified tasks are the individual training requirments.
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Term
| 007. How does the supervisor assign tasks? |
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Definition
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Based on the number and types of personnel who are assigned to the work center.
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Term
| 007. How does the supervisor review projected gains and losses? |
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Definition
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Term
| 007. What is on of the biggest problems with accomplishing training? |
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Definition
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Finding time for training.
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Term
| 007. What do you do when mission requirements prevent training? |
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Definition
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Have trainees abserve the task being accomplished.
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Term
| 007. What is the advantage of getting trainees involved? |
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Definition
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It motivates them to learn.
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Term
| 007. What is the key to scheduling training during high workloads? |
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Definition
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Be as flexible as possible.
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Term
| 007. What are the advantages of job rotation? |
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Definition
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Offset personnel losses
Avoid boring repetition
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Term
| 007. How do you define work center training requirements? |
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Definition
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Add individual training requirements together.
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Term
| 007. How do you help the CDC process flows smoothly? |
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Definition
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Gain the cooperation of the trainee and the supervisor.
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Term
| 007. How do you make good use of the CDC briefing? |
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Definition
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Make sure the trainee and supervisor understand the importance of the program and their responsibilies.
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Term
| 007. What should you do before ordering CDCs? |
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Definition
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Check AFIADL's "List of AFSCs with CDCs required" to confirm CDC is applicable and available.
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Term
| 007. What should you do after you order CDCs? |
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Definition
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Confirm enrollment on CDSAR.
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Term
| 007. What are the steps in conducting a CDC briefing? |
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Definition
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Inventory. post changes, responsibilites, and failure procedures.
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Term
| 007. Who determines what sequence CDCs are done in? |
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Definition
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Term
| 007. What is done before ordering a CDC EC? |
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Definition
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Supervisor performs a comprehensive review then requests UTM to order the CE.
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Term
| 007. What should the UTM do at the 10th month of CDC enrollment? |
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Definition
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Request a four month extension through PC III.
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Term
| 007. How can a UTM prevent the need for CDC reactivations? |
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Definition
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Term
| 007. Who approves a CDC reactivation of 90 days or less? |
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Definition
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Term
| 007. Who aproves a CDC reactivation of greater than 90 days? |
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Definition
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Term
| 007. How are CDC reactivations routed? |
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Definition
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Appropriate commander, BETM and AFIADL.
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Term
| 007. How many reactivations are allowed per enrollment? |
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Definition
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Term
| 007. What is the reference for reactivation packages? |
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Definition
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AFI 36-2201, Table 8.1, line 12 and note 4.
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Term
| 007. What should you do before you cancel a CDC enrollment? |
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Definition
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Ensure proper authority, justification, and documentation.
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