Term
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Definition
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organization that provudes standardized set of data to all customers
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Term
| Full-Service Research Suppliers |
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Definition
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organizations that contract with clients to complete marketing research projects
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| Limited-Service research suppliers |
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Definition
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marketing research firm that specializes in selected activities Field/telephone interviews data processing focus groups
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Term
| Marketing Research Process |
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Definition
- Define the Problem
- Conduct Exploratory Research
- Formulate Hypothesis
- Create Research Design
- Collect Date (Primary and Secondary)
- Interpret and Present Research Info
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Term
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Definition
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a series of decisions that comprise a master plan or model for conducting marketing research
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Term
| Conduct Exploratory research |
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Definition
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informal investigation to discover cause of problem internal data
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Term
| Secondary Data Collection |
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Definition
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Government Data (census) Private Data- orgs. (encyclopedia, sales surveys, previous studies) Online Sources (online databases, search engines)
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Term
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Definition
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the process of selecting survey respondents or research participants Population- total group researchers want to study Census- collection of data on all members of pop.
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Term
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Definition
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sample that gives every member of pop. a known chance of being selected Simple random sample- every member given equal opportunity of selection Stratified sample- randomly selected subsamples of different groups are represented in total sample. Represented group usually homogeneous Cluster Sample- subgroups (clusters) selected from which respondents are drawn.
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Term
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Definition
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arbitrary grouping that produces data unsuited for most statistical tests Convenience sample- nonprobability sample selected from among readily available respondents (right place right time) Quota sample- nonprobability sample divided to maintain the proportion of certain characteristics among different segments as is seen in population
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Term
| Primary Research Techniques |
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Definition
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Observation- reserachers view, watch subjects; useful to understand how consumers behave in situations Survey Method- focus groups, telephone survey,online survey
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Definition
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