Term
| The dual mission of the ____ results in each Airman holding membership for his or her state as well as for the government. |
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Definition
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Term
| The mission of the ____ is to provide Citizen Airmen to defend the United States and to protect its interests through air and space power to achieve the overall Air Force Mission. |
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Definition
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Term
| Provide faster/simpler personnel support, integrate the delivery of HQ AFPC services to everyone, and support deployed operations are the key objectives of the ____. |
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Definition
| Total Force Service Center (TFSC) |
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Term
| The mission of the ____ is to provide quality personnel support, through the administration of personnel programs, in both peacetime and wartime, to commanders, Air Force members and their families. |
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Definition
| Force Support Squadron (FSS) |
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Term
| What are the four elements of the Military Personnel Section? |
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Definition
| Career Development, Human Resources, Force Management, Customer Support |
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Term
| The CSS will administer unit personnel programs and other programs deemed essential by whom? |
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Definition
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Term
| How are CSS personnel trained? |
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Definition
| Military Personnel Section in-house training |
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Term
| A unit that is not within 1 hour driving time (one way) of its servicing MPS is a ____. |
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Definition
| Geographically Separated Unit (GSU) |
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Term
| ____ is an extension of the MPS at locations where the population does not warrant establishing an MPS. It will not be established on the same base as the hose MPS. |
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Definition
| Satellite Personnel Activity (SPA) |
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Term
| What is the process of distributing products/reports/Reports on Individual Personnel (RIPs) etc. via e-mail from the Military Personnel Section to the units or squadrons within the base called? |
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Definition
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Term
| This element includes Duty Status, Evaluations, Awards and Special Programs, Special Duty Assignment Pay (SDAP), Classification Actions, Duty Changes and Adverse Actions. |
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Definition
| Force Management Operations |
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Term
| This element manages the base-level personnel data systems, manages associated retrieval products, manages FSS portion of the Case Management System (CMS). |
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Definition
| Human Resources Systems Management |
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Term
| This element includes Assignments, Promotions, Reenlistments, Retraining, Retirements, Separations, Career Status Bonus (CSB), Personnel Reliability Program (w/o nukes) and High Year Tenure (HYT). |
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Definition
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Term
| This element includes Defense Enrollment Eligibility Reporting System (DEERS), Identification (ID) Cards, Virtual Record of Emergency Data (vRED), Servicemember's Group Life Insurance (SGLI), Passports, Citizenship and Special Duty Applications |
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Definition
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Term
| The FSS Commander is responsible for the full scope of military personnel program management and is the strategic advisor to ____, ____, and ____. |
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Definition
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Term
| This element includes Duty Status,Evaluations, Awards and Special Programs, Special Programs, Special Duty Assignment Pay (SDAP), Classification Actions, Duty Changes and Adverse Actions. |
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Definition
| Force Management (Operations) |
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Term
| This element manages the base-level personnel data systems, manages associated retrieval products, manages FSS portion of the Case Management System (CMS). |
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Definition
| Human Resources Systems Management |
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Term
| This element includes Assignments, Promotions, Reenlistements, Retraining, Retirements, Separations, Career Status Bonus (CSB), Personnel Reliability Program (w/o nukes) and High Year Tenure (HYT). |
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Definition
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Term
| This element includes Defense Enrollment Eligibility Reporting System (DEERS), Identification (ID) Cards, Virtual Record of Emergency Data (vRED), Servicemember's Group Life Insurance (SGLI), Passports, Citizenship and Special Duty Applications. |
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Definition
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Term
| In regards to GSU-assigned personnel, which two parties must mutually agree if the GSU would like to accomplish personnel functions? |
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Definition
| MPS Chief and GSU Commander |
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Term
| In the Specialty Qualifications paragraph of the Personnel specialty description, what are the two training standards? |
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Definition
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Term
| In the Personnel specialty description, education is listed in which part of the specialty description? |
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Definition
| Specialty Qualtifications |
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Term
| In the Personnel specialty description, which specialty qualification requires you to complete the basic personnel course to be awarded the 3S031 Air Force Specialty Code (AFSC)? |
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Definition
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Term
| What is listed in paragraph two of the Personnel specialty description? |
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Definition
| Duties and Responsibilities |
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Term
| In the Personnel specialty description, is to "conduct interviews to determine individual interest, qualifications and personnel data" a duty or responsibility? |
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Definition
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Term
| In the Personnel specialty description, is to "create, maintain, and audit personnel records" a duty or responsibility |
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Definition
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Term
| In the Personnel Officer Specialty Description is: to have an undergraduate degree in mathematics, industrial engineering, management engineering or operations research and analysis DESIRABLE or MANDATORY? |
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Definition
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Term
| In the Personnel Officer Specialty Description is to "Establish Air Force education and training policy requirements" a DUTY or RESPONSIBILITY? |
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Definition
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Term
| It is ____ policy to identify, classify, downgrade, declassify, mark, protect, and destroy its classified and unclassified information and material consistent with national policy. |
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Definition
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Term
| The SF ____, Activity Security Checklist, is used to conduct end-of-day security checks to ensure classified material is stored appropriately. |
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Definition
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Term
| The SF ____, is used to record openings and closings for all GSA approved security containers, vaults, and approved secure storage rooms. |
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Definition
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Term
| The SF 705 is used to safeguard ____ material. |
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Definition
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Term
| What will be on the outer envelope or wrapper when mailing confidential material? |
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Definition
| "Return Service Requested" |
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Term
| When transmitting Secret Information through the mail, packages will be shipped Monday through Thursday only. This ensures ____. |
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Definition
| that the package doesn't remain in possession of the carrier over the weekend. |
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Term
| Who is responsible for safeguarding privacy act information? |
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Definition
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Term
| The purpose of the Privacy Act is to provide certain safeguards for an individual against a/an _____ of personal privacy while allowing access for authorized individuals. |
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Definition
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Term
| Information about an individual that identifies, links, relates, or is unique to, or describes him/her, e.g., SSN, age, or military rank are examples of ____. |
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Definition
| Personal Identifiable Information (PII) |
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Term
| Should you post PII contained in any record on SharePoint? |
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Definition
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Term
| Name five examples of personal information that require protection. |
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Definition
| Home of record, race, age/DOB, marital status, SSN, civilian education degree, dependents (name, age, sex). |
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Term
| At the top of the AF Portal Home page there are ____ major navigation tabs. |
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Definition
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Term
| The application tab provides quick access to? |
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Definition
| Applications that reside outside of the Portal. |
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Term
| To the right of the Quick Links is a ____ section. This section allows the member to customize the AF Portal. |
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Definition
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Term
| Utilizing the MICT and the self-inspection checklists will allow users to recognize ____ of observations. |
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Definition
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Term
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Definition
| AF Portal --> Quick Links --> MICT |
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Term
| The myPers website is the official source for ____. |
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Definition
| Air Force Human Resource Knowledge |
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Term
| The second step requires the user to select the ____ Login and select CAC E-mail certificate. |
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Definition
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Term
| Under the Resources for FSS Tab, you can find program guidance, training resources, and ____ listings. |
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Definition
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Term
| Under which link would you find PSD Guides that provide documentation and procedural guidance for personnel processes? |
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Definition
| Personnel Program Guidance |
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Term
| When a customer does not have a sponsor for their gaining (next) location, where would the MPS technician locate a valid email address for that gaining FSS? |
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Definition
| Key Personnel Listing (KPL) |
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Term
| How many AF COLS functions are there? |
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Definition
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Term
| Which tier is the highest level of service? |
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Definition
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Term
| The five MilPERS sub-functions for the Air Force include all of the following EXCEPT ____. |
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Definition
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Term
| The AF COLS Reporting Tool is used to keep track of ____ in order for a personnel area to see how they are doing. |
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Definition
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Term
| Which section is NOT one of the three main areas of the AFPC Secure Homepage? 1) Welcome, User. 2) Message Center. 3) Available applications. 4) Overall Top Viewed Applications |
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Definition
| Overall Top Viewed Applications |
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Term
| What is the heart of AFPC Secure? |
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Definition
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Term
| How do you sort the applications? |
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Definition
| By clicking on the column headers |
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Term
| If you are experiencing a problem with the vMPF, you may want to check to see if the problem has already been identified by clicking the ____ link. |
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Definition
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Term
| The following are the capabilities BLSDM provides commanders EXCEPT ____. |
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Definition
| access Personnel Systems Delivery Manuals (PSDMs) |
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Term
| Name three rosters a Commander can request and export to Microsoft using BLSDM. |
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Definition
Alpha Rosters Unit Personnel Management Roster (UPMR) AEF Roster Commander's Management Roster DECOR 6 Eligibility Rosters Duty Status Roster Evaluations Listing Gains Listing Loss Listing Late Evaluations Rosters Pending and Projected Evaluations Family Care Report Enlisted Monthly Promotion Roster Officer Monthly Promotion Roster |
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Term
| Commanders may utilize the ____ to request a report on a individual person (RIP). |
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Definition
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Term
| The Commander's dashboard requests will be forwarded to the MPS so they can update ____. |
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Definition
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Term
| ____ is an electronic viewer for the Automated Records Management System (ARMS) and contains role-based access (RBA). |
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Definition
| Personnel Records Display Application (PRDA). |
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Term
| Which role will most personnelists working in a MPS capacity be given? |
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Definition
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Term
| Amn Buckley calls your office trying to find where he can access his records online; how would you tell Amn Buckley to get the PRDA application? |
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Definition
| AF Portal --> Career and Training Navigation Tab --> AFPC Secure --> PRDA Link |
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Term
| Each person will have access to his or her record under the role of ____. |
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Definition
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Term
| MilPDS interfaces with ____. |
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Definition
| Defense Joint Military Pay System (DJMS) |
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Term
| Who inputs pay affecting transactions into MilPDS to generate the appropriate DJMS update? |
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Definition
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Term
| Who manages the MilPDS/DJMS interface? |
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Definition
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Term
| Who is responsible for producing the DJMS reject trend analysis report and the uncleared DJMS reject listing? |
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Definition
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Term
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Definition
| A pay-affecting transaction |
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Term
| Give one example of a MilPDS to DJMS transaction. |
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Definition
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Term
| The first hallmark of a good communication is that the communication is ____. |
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Definition
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Term
| The MPS ____ include Commanders, Active Duty, Air National Guard, and Air Force Reserve members, as well as their dependents. |
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Definition
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Term
| The Customer Service Technique, ____, is where first impressions are critical. |
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Definition
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Term
| What customer service technique focuses on identifying customer needs by asking questions and concentrating on what the customer is really saying? |
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Definition
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Term
| Why is it good practice to anticipate customer needs? |
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Definition
| To keep them coming back. |
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Term
| All of the following are things to be considered when preparing for a counseling session EXCEPT _____. |
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Definition
| Identify the need for counseling |
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Term
| Purpose, flexibility, respect, communication, and support are all characteristics of effective ____. |
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Definition
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Term
| What actions should be completed when developing a plan of action? |
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Definition
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Term
| What are the procedures used to conduct a customer counseling? |
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Definition
| Open the counseling session, discuss important issues and requirements, develop a plan of action and close the session. |
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