Term
| Economic Factors that Disfavor E-Commerce |
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Definition
| Channel Conflict, Price Conflict, Logistics Expense, Customer Service Expense |
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Term
| Three Tier Architecture Components |
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Definition
User - browsers request and process web pages
Server - run web servers and process application processes
DB - run a DBMS that processes SQL requests to retrieve and store data |
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Term
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Definition
| Hypertext Markup Language - most common language for defining the structure and layout of web pages |
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Term
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Definition
| Loose cloud of capabilities, technologies, business models and philosophies (Google, Ebay) |
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Term
| Business Intelligence System |
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Definition
| BI - provides information for improving decision making |
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Term
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Definition
| Compares revenue, costs, and incomes to make business decisions |
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Term
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Definition
| Integrate data from multiple sources and processes the data by sorting, grouping, summing, averaging or comparing |
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Term
| Purpose of Reporting Systems |
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Definition
| Improve decision making by providing the right information to the right user at the right time |
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Term
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Definition
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Term
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Definition
| Degree of detail or summarization of data |
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Term
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Definition
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Term
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Definition
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Term
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Definition
| Capturing customers clicking behavior |
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Term
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Definition
| Extract and clean data from operational systems, they also store and catalog data |
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Term
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Definition
| Data collection created to address the needs of a particular business function, problem or opportunity |
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Term
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Definition
| Application of statistical techniques to find relationships and patterns among data and to classify and predict |
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Term
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Definition
| Adding more people to a late project, makes the project later |
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Term
| Systems Development Life Cycle |
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Definition
1) Systems Definition - Define system goals and scope, assess feasibility, form project team, plan project
2) Requirements Analysis - Conduct interviews, evaluate current system, ID new application functions, security, create data model
3) Component Design - Determine hardware specifications, design DB, procedures, create job definitions
4) Implementation - Build system components, conduct unit test, integrate components, conduct test, convert to new system
5) System Maintenance - Record requests for change, prioritize requests, fix failures |
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Term
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Definition
| Does the project make sense to complete? |
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Term
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Definition
| Sequence of actions taken when using a new system |
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Term
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Definition
| Entire system installed on small portion of company |
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Term
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Definition
| New system is installed little by little |
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Term
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Definition
| New system is run parallel to old system until new system is approved |
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Term
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Definition
| Old system shut off, new one turned on immediately |
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Term
| Responsibilities of IT Department |
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Definition
Plan for IS and IT infrastructure
Develop and adapt IS and IT infrastructure
Maintain IS and operate and manage infrastructure
Protect infrastructure and data |
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Term
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Definition
| An organization that can adapt quickly |
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Term
| Organization of IT Department |
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Definition
CTO (sorts through possible ideas / products) ->
Operations (manages computer infrastructure) ->
Development (create / manage IS')
Outsourcing |
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Term
| Chief Information Officer |
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Definition
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Term
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Definition
| Dollar value can be calculated |
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Term
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Definition
| Impossible to calculate a dollar value |
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Term
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Definition
| Pretending to be someone else |
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Term
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Definition
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Term
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Definition
| Having a fake IP or email address |
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Term
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Definition
| Intercepting computer connections |
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Term
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Definition
| Human error following a procedure that causes failure |
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Term
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Definition
| Similar to a credit card, but has a microchip that stores data |
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Term
| Human Safeguards for Employees |
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Definition
Position definitions - Defines job tasks
Hiring and Screening - Interview process
Dissemination and Enforcement - Responsibility, accountability and compliance
Termination - mainly a friendly process |
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Term
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Definition
| Observes actions and keystrokes |
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Term
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Definition
| Watches user activity and produces pop up ads |
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Term
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Definition
| viruses, worms, trojan horses, spyware and adware |
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Term
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Definition
Sale - Reviews
Marketing - Crowd sourcing
Product Support - Q & A
Product Development - R&D
Advertising
Part of production |
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Term
| Risks of Social Network UGC |
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Definition
Junk/Crackpot - unrelated information
Inappropriate Content
Unfavorable Reviews - company fixes bad reviews
Mutinous Movements -
Dependency on SN Vendor - vendor could fail |
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Term
| Drivers for System Development |
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Definition
| Scope (Requirements), cost, time |
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Term
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Definition
| Hierarchy of tasks required to complete a project |
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Term
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Definition
| Shows tasks, dates and dependency levels |
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Term
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Definition
| Determines if a project will be on time or late |
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Term
| Challenges for Managing Large Scale Systems Development |
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Definition
1) Coordination
2) Diseconomies of scale
3) Configuration Control - Tools used to maintain control of project resources
4) Unexpected Events |
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Term
| Most Important Tast on Large Projects |
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Definition
| Taking responsibility for requirements |
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Term
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Definition
| Hiring another organization to preform a service |
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Term
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Definition
| Assigning a specific project or task to be outsourced |
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Term
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Definition
| Loss of Control, Benefits Outweighed by Long Term Costs, No Easy Exit |
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Term
| Alternatives to Outsourcing |
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Definition
| Acquiring licensed software, outsource entire application, web store front, outsource entire business function |
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Term
| Ending Outsourcing Agreement |
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Definition
| Very difficult and risky, lack of knowledge will make things difficult |
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Term
| Challenges of International Business Process Management |
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Definition
| Lack of integration, Inherent processes, language and cultural differences |
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Term
| Global Information Systems on Supply Chain Profitability |
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Definition
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Term
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Definition
| A dollar spent will contribute two or three dollars of activity to the economy |
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Term
| Characteristics that make International IT Challenging |
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Definition
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Term
| Challenges of International Project Management |
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Definition
| Project size, complex requirements, many resources required, many people are involved. |
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Term
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Definition
| Similar to discussion boards used to communicate with team members |
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