Shared Flashcard Set

Details

JMESI-US058
Leadership Five: Valuing Diversity and Culture
16
Military
Not Applicable
07/13/2017

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Cards

Term
True or False:
Diverse work cultures lead to higher employee morale and productivity.
Definition
True
Term
True or False:
Secondary diversity dimensions may change throughout one's lifetime.
Definition
True
Term
True or False:
Stereotypes and prejudice can not be changed.
Definition
False
Term
True or False:
Clarification is a constructive response skill to deal with conflict and tension.
Definition
True
Term
Which is one of the primary dimensions of diversity?
Definition
Age
Term
A manager can diffuse a conflict situation by:
Definition
Establishing boundaries by asking for cooperation
Term
How does structured dialogue support a diverse environment?
Definition
It provides an environment where different groups can discuss difficult topic
Term
In managing situations that are challenging and new, the key fundamental of embracing diversity to employ is:
Definition
Flexibility
Term
A common characteristic of diversity in the workplace is:
Definition
Encouragement for dissenting voices
Term
Which is most critical in using dialogue to bridge understanding among diverse groups?
Definition
Listening
Term
When developing others to manage diversity, it is important for a leader to:
Definition
Ignore
Term
The diversity management skill of listening enables a manager to:
Definition
Respect and appreciate different communication styles
Term
The diversity management competency of people management is helpful because it allows a manager to:
Definition
Balance effective utilization of individual skills to achieve team goals
Term
When employees are sensitive to the use of language and the effects of stereotyping, they are demonstrating the characteristic of:
Definition
Mutual respect
Term
The first step to create an environment of openness and trust is:
Definition
Self-awareness
Term
Which is the most important guideline in addressing prejudice and stereotyping?
Definition
Recognizing issues
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