Term
True or False:
Diverse work cultures lead to higher employee morale and productivity. |
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Term
True or False:
Secondary diversity dimensions may change throughout one's lifetime. |
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Term
True or False:
Stereotypes and prejudice can not be changed. |
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Definition
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Term
True or False:
Clarification is a constructive response skill to deal with conflict and tension. |
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Definition
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Term
| Which is one of the primary dimensions of diversity? |
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| A manager can diffuse a conflict situation by: |
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Definition
| Establishing boundaries by asking for cooperation |
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Term
| How does structured dialogue support a diverse environment? |
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Definition
| It provides an environment where different groups can discuss difficult topic |
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Term
| In managing situations that are challenging and new, the key fundamental of embracing diversity to employ is: |
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Definition
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| A common characteristic of diversity in the workplace is: |
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Definition
| Encouragement for dissenting voices |
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Term
| Which is most critical in using dialogue to bridge understanding among diverse groups? |
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Term
| When developing others to manage diversity, it is important for a leader to: |
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Definition
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Term
| The diversity management skill of listening enables a manager to: |
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Definition
| Respect and appreciate different communication styles |
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Term
| The diversity management competency of people management is helpful because it allows a manager to: |
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Definition
| Balance effective utilization of individual skills to achieve team goals |
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Term
| When employees are sensitive to the use of language and the effects of stereotyping, they are demonstrating the characteristic of: |
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Term
| The first step to create an environment of openness and trust is: |
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Term
| Which is the most important guideline in addressing prejudice and stereotyping? |
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