Term
| Dialed Number Identification Service (DNIS) |
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Definition
| Describes dialed number information delivered to a voice processing device. |
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Term
| Automatic Number Identification (ANI) |
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Definition
| Describes caller ID information delivered to a voice-processing device. |
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Term
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Definition
| Logical configuration used to define dial plan information on a Cisco router. |
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Term
| Foreign Exchange Office (FXO) ports |
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Definition
| Analog interfaces that allow you to connect a VoIP network to legacy telephony networks such as the PSTN or a PBX system. |
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Term
| Foreign Exchange Station (FXS) ports |
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Definition
| Analog interfaces that allow you to connect a legacy analog telephony device to a VoIP network. |
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Term
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Definition
| A voice configuration that allows users from the PSTN to dial directly into an individual phone at an organization without passing through a receptionist or automated attendant application. |
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Term
| Class of Restriction (COR) |
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Definition
| The method used to implement calling restrictions in the CME environment. An inbound COR list assigns privileges, whereas an outgoing COR list restricts calling. |
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Term
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Definition
| The directory that is built automatically by the CME router as you define caller ID information for the ephone-dns. |
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Term
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Definition
Industry-standard method of forwarding calls without hairpinning.
represents a method that allows the CME router to redirect the call directly to the final destination instead of acting as a tandem hop |
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Term
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Definition
| Industry-standard method of transferring calls without hairpinning. |
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Term
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Definition
| A problem that occurs when a call is transferred or forwarded from one IP phone to another that keeps the audio path established through the original IP phone; this tends to cause QoS issues with the call. |
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Term
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Definition
| A Cisco Unified CME feature that allows you to park a call on hold in a virtual “parking spot” until it can be retrieved. |
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Term
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Definition
| A Cisco Unified CME feature that allows you to answer another ringing phone in the network. |
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Term
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Definition
| A method used with call pickup to answer a phone directly by dialing the extension number of the ringing phone. |
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Term
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Definition
| A method used with call pickup to answer a ringing phone from within the local group of an IP phone. |
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Term
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Definition
| A method used with call pickup to answer a ringing phone from another group number, which must be specified after pressing the GPickUp softkey. |
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Term
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Definition
| A feature that allows users to have incoming calls ring another, preconfigured number after a defined time limit. Also allows for mobility, which allows the transfer of an active call to or from the same, preconfigured number. |
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Term
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Definition
| Defines a set of privileges to an application’s resources. Privileges may be defined as No Access, Read, or Update. |
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Term
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Definition
| Associated with one or more roles. Users who members of a group inherit the privileges of the role(s) associated with the group. Membership in multiple groups may create conflicting privilege assignments; the enterprise parameter Effective Access Privileges for Overlapping User Groups and Roles defines whether the effective privilege is Maximum or Minimum. |
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Term
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Definition
| Includes CM Administration, Unified Serviceability, Cisco Extension Mobility, and so on. Each application has resources that roles are permitted or restricted from viewing and/or editing. |
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Term
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Definition
| May be an administrative web page, part of a web page, or a tool or interface within an application. |
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Term
| 1. signaling 2. call progress tones 3. caller ID info |
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Definition
| Three comon areas of configuration for FXS ports |
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Term
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Definition
| act as a trunk to the public switched telephone network (PSTN) central office (CO) or private branch exchange (PBX) systems |
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Term
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Definition
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Term
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Definition
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Term
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Definition
| allows you to break the single T1 interface into multiple interfaces with specific channel assignments. |
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Term
| Plain Old Telephone Service (POTS) dial peer |
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Definition
| Defines voice reachability information for any traditional voice connection (that is, any device connected to an FXS, FXO, E&M, or digital voice port). |
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Term
| Voice over IP (VoIP) dial peer |
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Definition
| Defines voice reachability information for any VoIP connection (that is, any device that is reachable through an IP address). |
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Term
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Definition
| represents a connection to or from a voice gateway from a POTS or VoIP source. |
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Term
| Digit-Stripping Rule of POTS Dial Peers |
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Definition
| The router automatically strips any explicitly defined digit from a POTS dial peer before forwarding the call |
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Term
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Definition
| Matches any dialed digit from 0–9 or the * key on the telephone keypad. For example, 20.. matches any number from 2000 through 2099. |
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Term
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Definition
| Matches one or more instances of the preceding digit. For example, 5+23 matches 5523, 55523, 555523, and so on. This trend continues up to 32 digits |
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Term
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Definition
| Matches a range of digits. For example, [1-3]22 matches 122, 222, and 322. You can include a caret (^) before the entered numbers to designate a “does not match” range. |
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Term
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Definition
| Matches any number of dialed digits (from 0–32 digits). |
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Term
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Definition
| Inserts a 1-second pause between dialed digits. |
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Term
| Voice Activity Detection (VAD) |
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Definition
| allows you to save bandwidth by eliminating voice traffic during periods of silence on the call. |
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Term
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Definition
| Allows you to specify digits for the router to add before the dialed digits. |
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Term
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Definition
| Allows you to specify the number of right-justified digits to forward. |
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Term
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Definition
| Transforms any dialed number matching the match string into the digits specified in the set string. |
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Term
| voice translation profile |
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Definition
| consisting of up to 15 rules to transform numbers however you want. |
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Term
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Definition
| allows the router to determine which dial peer it should use in the case where the destination patterns are identical. The router considers lower numbers to be better than higher numbers |
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Term
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Definition
| is the ability of the network to provide better or special service to a set of users and applications at the expense of other users and applications. |
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Term
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Definition
| The time it takes a packet to move from the original starting point to the final destination |
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Term
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Definition
| Delay values that you cannot change. For example, it takes a certain amount of time for a packet to travel specific geographical distances. This value is considered... |
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Term
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Definition
Delay values that you can change.
For example, queuing delay (how long a packet waits in a router’s interface queue) is variable because it depends on how many packets are currently in the queue. |
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Term
| Jitter (delay variations) |
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Definition
Describes packets that have different amounts of delay between them.
For example, the first voice packet of a conversation might take 100 ms to reach a destination, whereas the second voice packet might take 110 ms. There is 10 ms of delay variation (jitter) between these packets. |
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Term
| Classification and Marking |
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Definition
| These tools allow you to identify and mark a packet so network devices can easily identify it as it crosses the network. |
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Term
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Definition
| which are typically the primary tools you will use to implement QoS network-wide. The queuing strategies define the rules the router should apply when congestion occurs |
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Term
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Definition
| The aim of these tools are to drop enough packets of non-essential (or not-as-essential) traffic to the network to avoid heavy congestion occurring in the first place |
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Term
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Definition
| limits the amount of bandwidth certain network traffic can use |
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Term
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Definition
| this final group of tools focus on delivering the traffic in the most efficient way |
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Term
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Definition
| the amount of time it takes the router to put the packet from its memory buffers onto the wire |
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Term
| Weighted Fair Queuing (WFQ) |
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Definition
| tries to balance available bandwidth among all senders evenly |
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Term
| Class-Based Weighted Fair Queuing (CBWFQ) |
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Definition
| This queuing method allows you to specify guaranteed amounts of bandwidth for your various classes of traffic |
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Term
| Low Latency Queuing (LLQ) |
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Definition
| the priority traffic always gets sent before any other guarantees are fulfilled |
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Term
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Definition
| Enables AutoQoS without trusting any existing markings on packets. The router re-marks all traffic types using access lists or Network-Based Application Recognition (NBAR) |
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Term
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Definition
| uses a Cisco proprietary transfer method that performs a consult transfer if multiple lines or dual-line configurations are available, but will revert to blind transfers if only a single line is available |
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Term
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Definition
| administrative assistant presses the button, it speed dials the executive’s phone, which auto-answers the call on muted speakerphone |
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Term
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Definition
| Automatically places an existing call on hold and causes the intercom to immediately answer |
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Term
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Definition
| Causes the phone to ring rather than auto-answer on speakerphone. |
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Term
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Definition
| Causes the intercom to answer with unmuted speakerphone rather than muted. |
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Term
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Definition
| provides only a one-way automatic path for communication |
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Term
| Call Detail Records (CDR) |
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Definition
| contain valuable information about the calls coming into, going out of, and between the IP phones on your network. These records contain all the information you need to find who called whom and how long they were talking. |
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Term
| account and password defined at install for platform administration |
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Definition
| used to access to Disaster Recovery System and the Operating System Administration pages |
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Term
| application administration account and password defined during install |
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Definition
| used to access the CM Administration, Serviceability, and Unified Reporting interfaces |
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Term
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Definition
| This password is needed to connect to the Publisher database (for Subscriber servers or other Unified Communications applications that use the Publisher database) |
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Term
| What is the difference between Feature services and Network services? |
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Definition
Network services are automatically activated and required for server operation
Featured services are optional services that can be activated using the Service Activation page |
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Term
| The Unified Operating System interface |
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Definition
| allows an administrator to monitor and interact with the Linux-based operating system platform. |
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Term
| Cisco Unified Reporting interface |
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Definition
| gathers information from existing logs and formats the data into simple, useful, one-click reports |
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Term
| What is in that SEP<mac_address.cnf.xml file? |
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Definition
| The file contains a list of CUCM server, in order, that the phone should register with. It lists the TCP ports it should use for SCCP communication. It also lists the firmware version for each device model and the service URLs that each device should be using. |
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Term
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Definition
| provide a set of common configurations to a group of devices; like a template to apply several different settings all at once, quickly and accurately. |
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Term
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Definition
| defines a top-down ordered list of redundant subscriber servers to which the phones can register |
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Term
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Definition
| a virtual assignment that allows the system designer to control the bit rate for calls |
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Term
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Definition
includes settings that control the behavior of the phone, including the following:
- DND settings
- Phone personalization capabilities
- VPN settings
- USB port behavior
- Video capabilities
- Power-save options
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Term
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Definition
| allow for a one-time configuration of repetitive tasks; several types of profiles exist, and you can create many versions of each type to be applied to phones as needed. |
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Term
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Definition
defines preset passwords, end-user PINs, and application-user passwords
applies the application password specified at install to all Application Users |
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Term
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Definition
| a standards-based system that allows an organization to create a single, centralized directory information store where it holds information about user accounts, passwords, and user privileges |
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Term
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Definition
| the user passwords are still managed in the CUCM database. This means that, although a user account in LDAP is replicated to the CUCM database, the user password must be maintained in both the LDAP system and in CUCM |
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Term
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Definition
redirects password authentication requests from CUCM to the LDAP system
it is typical and desirable to implement with LDAP Sync. |
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Term
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Definition
| call connections into or out of the voice gateway |
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Term
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Definition
| The actual matching of dialed digits is done by... |
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Term
| Integrated Services (IntServ) |
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Definition
| Uses the Resource Reservation Protocol (RSVP) to reserve bandwidth prior to the traffic flow starting |
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Term
| Differentiated Services (DiffServ) |
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Definition
| The most common method for QoS. Each device can be configured to respond to traffic using a variety of mechanisms and separate traffic into various classes |
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Term
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Definition
| like a default gateway dial peer |
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Term
| link efficiency mechanisms |
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Definition
| 1. payload compression 2. header compression 3. LFI |
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