| Term 
 
        | What are Friedman's four flatteners? |  | Definition 
 
        | Operating System-made computers more user friendly Network-make internet more "non-geek" friendly
 Software-created data standards
 Uploading-connecting users together
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        | Term 
 
        | What are the era's of globalization? |  | Definition 
 
        | Globalization 1.0=1400s-1800s (countries) Gloablization 2.0=1800s-2000s (companies) Globalization 3.0=2000s-present (individuals) |  | 
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        | Term 
 
        | What are the four criteria for evaluating a business |  | Definition 
 
        | Valuable Rare Inimitable Non-Subsitutable |  | 
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        | Term 
 
        | Describe two ways of how Zara Demonstrates IT Competency in their Supply Chain |  | Definition 
 
        | Point of Sales Systems-cash registers that are linked to HQ Personal Digital Assistant-handheld computers that store-managers carry around to record data |  | 
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        | Term 
 
        | Name the Processes in a Value Chain |  | Definition 
 
        | 1. Inbound Logistics 2. Operations 3. Outbound Logistics 4. Marketing and Sales 5. Service |  | 
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        | Term 
 
        | What are 3 ways the VA hospital used IT? |  | Definition 
 
        | automate-bar codes informate-electronic charts transform-preventive care |  | 
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        | Term 
 
        | What are the three steps India took to become the "King of Outsourcing?" |  | Definition 
 
        | 1. Y2K-US companies hired Indian workers to help with software changes 2. dot com bust-Indian workers return to India but remain in contact with US companies 3. These engineers hire local work to conduct help |  | 
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        | Term 
 
        | Four reasons US chose to work with India |  | Definition 
 
        | 1. They speak English 2. Cultural Similarities 3. Strong education System 4. Abundance of Cheap workers |  | 
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        | Term 
 
        | Name 6 strategies businesses can employ where network effects exist |  | Definition 
 
        | 1. Move Early 2. Subsidize Product Adoption 3. Encourage Complimentary Goods 4.For newcomers, don't go it alone 5. For incumbents constantly innovate 6. Leverage Distribution channels |  | 
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        | Term 
 
        | What are two downsides of using IT in the VA hospitals? |  | Definition 
 
        | Data Loss Privacy Infringement  |  | 
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        | Term 
 
        | What two things determine ad placement |  | Definition 
 
        | Cost per click Search Performance |  | 
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        | Term 
 
        | What are the four changes in security cause by the technology? |  | Definition 
 
        | 1. Changes in technical environment 2. Changes in business environment 3. Changes (lack there of) in legal environment 4. Changes in threat environment |  | 
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        | Term 
 
        | What are the three Processes of the Gold Standard of Security? |  | Definition 
 
        | 1. Authentication-verifying who is accessing the system 2. Authorization-checking what they are allowed to do 3. Audit-recording what they did |  | 
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        | Term 
 
        | What conditions are needed for "Wisdoms of Crowds" |  | Definition 
 
        | 1. Diversity of Opinions 2. Independence 3. Decentralization 4. Aggregation |  | 
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        | Term 
 
        | What are the 4 aspects of centrality of a network |  | Definition 
 
        | 1. Degree-numbers of ties to you 2. Betweenness-ability to connect others 3. Closeness-relative location to others 4. Eigenvector-the importance of who you know |  | 
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        | Term 
 
        | What are 4 ways Social Media can impact your business? |  | Definition 
 
        | 1. Marketing-can create interactive relationship with customer 2. Monitoring-keeping track of what people say about your business 3. Management-how can it improve employee efficiency 4. Operations-what can we learn by monitor social media feed |  | 
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