Term
| What is another name for an IDE drive? |
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Definition
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Term
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Definition
| Parallel Advanced Technology Attachment |
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Term
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Definition
| Serial Advanced Technology Attachments |
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Term
| As a technician, you should know how to troubleshoot 3 different types of HDD storage devices. What are they? |
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Definition
PATA or IDE drives
SATA
Solid State |
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Term
For an HDD, give three reasons that the device may not work at all?
flad |
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Definition
1. Faulty drive cable
2. Loose power cable
3. Nonfunctional adapter on the motherboard |
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Term
| If an adapter on a motherboard is not functioning what is the first thing that should be checked? |
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Definition
| To see whether or not the adapter is not functioning because it was configured incorrectly. |
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Term
| HDD devices can have problems with _____/____ ______ settings. |
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Definition
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Term
| (T/F) When troubleshooting SATA device issues, always check the master/slave jumper settings first. |
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Definition
| False, SATA drives don't have jumper settings. |
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Term
| What is a sure sign of a corrupt HDD? |
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Definition
| Saving data and then later being unable to retrieve it. |
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Term
| Name two options for resolving problems suspected to be due to a corrupt HDD? |
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Definition
| Reformat the drive or replace it. |
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Term
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Definition
| Advanced Host Controller Interface |
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Term
| An HDD interface specification for enabling advanced SATA features is _____. |
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Definition
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Term
| What happens when AHCI is disabled in the BIOS? |
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Definition
| SATAs are forced to run in IDE emulation mode. |
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Term
Name four known problems that can arise when using solid state drives.
bpverr |
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Definition
1. BIOS doesn't detect the drive
2. Performance is unsatisfactory
3. The drive isn't visible to the OS
4. OS errors occur following installation, usually at startup |
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Term
| If a system's BIOS isn't detecting a newly installed solid state drive, what is the first thing to check (3 situations)? |
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Definition
>For a PATA model solid state drive, check the jumper setting
>For a SATA model solid state drive, make sure the AHCI is disabled.
>For both, check all cables.
>>If none of these options works, then check the BIOS settings to ensure they are correct. |
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Term
| If you are required to check that the UMDA mode in the BIOS is activated then you are likely noticing what? |
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Definition
| poor performance from your solid state drive |
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Term
| What happens to performance when an HDD solid state drive is installed in a computer with an onboard SATA chipset? |
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Definition
| The drive may not achieve full performance and could require either a RAID controller, or a SATA host bus adapter. |
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Term
| What should be done if the OS isn't showing a newly installed solid state drive? |
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Definition
| Make sure it is detected in the BIOS and then ensure that the HDD was properly formatted and partitioned. |
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Term
| What is the primary troubleshooting technique for floppy disks? |
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Definition
| Use of an alternate disk. |
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Term
| When troubleshooting a floppy drive, if the alternate disk also fails in the users drive what should be done next? |
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Definition
>Double check the cable connections
>Test both the original and alternate disks in another drive
>Confirm that the pin assignments and connections are correct |
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Term
| (T/F) Floppy disks can corrupt the master boot record. |
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Definition
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Term
| What are the two major reasons people have issues with onboard storage devices? |
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Definition
1. Incorrect installation
2. Fault in the drive |
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Term
| (T/F) Optical drives use jumper settings. |
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Definition
| True, and this is one of the criteria for installation issues with these drives. |
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Term
| This disk holds up to 25GB |
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Definition
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Term
| How much data can a dual-layer Blu-ray disk hold? |
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Definition
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Term
| If a removable storage device isn't working what steps should you take? |
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Definition
1. Check to make sure the device is making contact
2. If that doesn't work, update drivers |
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Term
| (T/F) If a power supply unit experiences partial failure the entire unit should be replaced. |
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Definition
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Term
If a power supply to a computer is inadequate it would not be surprising for any one of these four things to happen.
ie
sr
nb
hg |
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Definition
Intermittent errors
System reboots
No booting
Hanging |
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Term
| How do you calculate wattage for a power supply? |
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Definition
| determine the watts for each device and add them all together. |
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Term
| What are typical wattage requirements for a PC and a network server? |
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Definition
| 200 and 600 watts, respectively |
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Term
| PC Main power supply connector |
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Definition
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Term
| Used to be split into P8 and P9 |
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Definition
| P1 or PC Main power supply connector |
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Term
| Supplies power to the motherboard |
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Definition
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Term
| Supplies power to the processor |
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Definition
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Term
| What is another name for the P4 power connector? |
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Definition
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Term
| What is the EPS12V power connector? |
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Definition
| An 8 pin connector that can be used for processors and motherboards that need more power. |
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Term
| What is another name for the 4-pin Peripheral power connector? |
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Definition
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Term
What has:
Yellow wire, +12V
Red wire, +5V
Black wire (2), ground |
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Definition
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Term
| (T/F) Molex are used exclusively to power disk drives. |
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Definition
| False, they may also be used to give additional power to PCI cards. |
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Term
| What is a mini-Molex and how is it used? |
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Definition
| It is 4-pin Berg connector used to supply power to floppy drives. |
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Term
| _____ connectors can be used to as ______ power for AGP video cards. |
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Definition
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Term
| A 15 pin power connector that comes in +3.3V, +5V, and +12V. |
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Definition
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Term
| How many pins are found on most power supplies? |
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Definition
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Term
| What could be used to power a PCI Express graphics card? |
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Definition
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Term
| What is the maximum wattage of a 6-pin power supply? |
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Definition
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Term
| Name three old power supplies that use the P8 and P9 connectors. |
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Definition
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Term
Name this PSU:
+5V
-12V
+12V |
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Definition
| AT PSU which powers computer components and the motherboard. |
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Term
| Smaller versions of the AT PSU and use P8 and P9 connectors. |
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Definition
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Term
| Different from BabyAT and LPX, this PSU doesn't contain the monitor's power level pass-through connector at the back of the device. |
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Definition
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Term
| What form factor was the first real motherboard/power supply standard? |
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Definition
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Term
| P1 power connectors were first offered on the ____ form factor PSU. |
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Definition
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Term
| This form factor consists of the AT voltages and the P1 voltage. What are the voltages? |
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Definition
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Term
| The ATX form factor PSU fits the ____ motherboard form factor. |
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Definition
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Term
| What is different about the ATX Version 2.2 PSU form factor? |
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Definition
| There are four extra pins on the P1 connector which provides more power for PCI Express slots on motherboards. |
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Term
What do these have in common (3 thing)?
SFX
MiniATX
MicroATX |
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Definition
>PSU form factors
>Smaller than ATX
>Don't have volt signal for adapter cards |
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Term
| Used as the PSU form factor for computers or servers. |
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Definition
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Term
| This PSU has an extra +12V 4-pin connector to deliver more current to advanced motherboards. |
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Definition
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Term
| ATX12V was designed for _____-___ CPUs. |
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Definition
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Term
| This motherboard form factor requires an additional +3.3V DC from its PSU in addition to the +/-5VDC and +/-5V DC. |
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Definition
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Term
| The first sign that a PSU has gone bad is usually random booting. If this is not the case, but the power supply is still suspected as the root cause, what should be done? |
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Definition
| Establish the computers wattage needs and upgrade the PSU if it doesn't meet these needs. |
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Term
| Flat architecture is another way of describing what? |
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Definition
| Socket desing for mounting a CPU to a motherboard. |
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Term
| Where can processor, memory, and graphics cards have their clock rate adjusted? |
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Definition
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Term
| What can cause a computer system to freeze up and then reboot (simplest reason)? |
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Definition
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Term
| What is the basis for the PowerNow! technology found in laptops with AMD processors? |
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Definition
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Term
| What technology does Intel use to throttle its processors? |
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Definition
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Term
| What's the problem with a system where the FSB runs slower than the CPU and memory. |
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Definition
| It will not perform optimally. |
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Term
CPU >> ? >> Memory
Give 5 different names. |
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Definition
FSB
Memory bus
Front bus
Local bus
Host bus |
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Term
| What dictates system speed? |
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Definition
| The front side bus (FSB). |
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Term
| What is software emulation? |
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Definition
| A new 64-bit processor can accommodate a 32-bit version of an instruction set. |
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Term
| This processor has a 32-bit processor core inside its 64-bit processor |
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Definition
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Term
| How can you determine whether or not overheating from a processor is the cause of random shutdowns? |
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Definition
| Turn the computer completely off and allow it to cool, then plug it back in to see if there are any problems rebooting. |
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