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| Microsoft application used to keep Windows operating systems up to date with the latest patches or enhancements. |
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| Feature allowing updates to Windows to be retrieved automatically over the Internet. |
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| Utility built into Windows that can help users clean up their disks by removing temporary internet files, deleting unused program files, and more. |
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| Windows XP/Vista/7 name for the Checkdisk and ScanDisk tools. |
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| Executable file which enables users to configure a system's boot files and critical system files. |
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| System Configuration Utility |
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| File included on some media that automatically launches a program or installation routine when the media is inserted / attached to a system. |
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| Windows Vista/7 replacement for the Add or Remove Programs Applet. |
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| Digital signature for drivers used by Windows to protect against potentially bad drivers. |
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| Utility that enables techs to examine and configure all the hardware and drivers in a Windows PC. |
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| Tool allowing users to configure CPU, RAM, and virtual memory settings. |
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| Shows all running programs, including hidden ones, accessed by pressing CTRL-SHIFT-ESC. Able to shut down an unrespoinive application that refuses to close normally. |
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| Windows tool used to log resource usage over time. |
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| System component that is given a set of characteristics and cab be managed by the operating system as a single entity. |
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| Used to track data about a particular object when using the Performance console. |
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| Utility that can evaluate and monitor system resources, such as CPU usage and memory usage. |
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| Snap-in enabling the creation of a written record of most everything that happens on the system. |
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| Performance Logs and Alerts |
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| Utility contained within Windows that allows users to create system backups and set system restore points. |
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| Backup and Restore Wizard |
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| Saves critical boot files and partition information and is the main tool for fixing boot problems in Windows 2000. |
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| Emergency Repair Disk (ERD) |
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| Windows XP tool designed to recover a badly corrupted Windows system. |
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| Automated System Recovery (ASR) |
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| Values in a file that dertmine the hidden, read-only, system, and archive status of the file. |
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| Full backup of every selected file on a system. Turns off the archive bit after the backup. |
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| Type of backup similar to Normal or Full, in that all selected files on a system are backed up. This type of backup does not change the archive bit of the files being backed up. |
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| Backs up all files that have their archive bits turned on, meaning that they have been changed since the last backup. Turns the archive bits off after the files have been backed up. |
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| Similar to an incremental backup. Backs up the files that have been changed since the last backup. This type of backup does not change the state of the archive bit. |
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| Backup of all files that have been changed on that day without changing the archive bits of those files. |
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| Utility in Windows that enables you to return your PC to a recent working configuration when something goes wrong. |
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| System snapshot created by the System Restore utility that is used to restore a malfunctioning system. |
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| Command-line interface boot mode fro Windows that is used to repair a Windows 2000 or Windows XP system suffering from massive OS corruptionor other problems. |
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| Infamous error screen that appears when Windows encounters an unrecoverable error. |
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| Blue Screen of Death (BSoD) |
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| Menu that can be reached during the boot process that offers options such as boot in Safe mode or boot into Last Known Good Configuration. |
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| Advanced Startup Options menu |
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| Important diagnostic boot mode fro Windows that only runs very basic drivers and turns off virtual memory. |
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| Option on the Advanced Startup Options menu that allows your system to revert to a previous configuration to troubleshoot and repair any major system problems. |
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| Last Known Good Configuration |
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| Feature of Windows 2000 and beyond to allow software writtenf or previous versions of Windows to operate in new operating systems. |
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| Error code usually seen when separate active programs confilict on resources or data. |
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