Term
|
Definition
| Using administrative privileges to perform an operation when you are not logged on with an account that has these privileges. |
|
|
Term
| Try a different USB device in the port. |
|
Definition
| When you have a problem with a USB device, what is the simplest way to determine that the USB port is good? |
|
|
Term
| Try using the device on a different computer. |
|
Definition
| When you have a problem with a USB device, what is the simplest way to determine that the USB device is not causing the problem? |
|
|
Term
| Try using the application in Safe Mode |
|
Definition
| How can you determine that device drivers loaded at startup are not interfering with an application that is having problems? |
|
|
Term
|
Definition
| What is the command used for testing memory? |
|
|
Term
| The monitor, because it is easier |
|
Definition
If you are not sure which device is causing a video problem—the monitor or the video card—
which one should you exchange first? Why? |
|
|
Term
|
Definition
| What type of device that, when installed, is not listed in BIOS setup, Device Manager, or the Printers window? |
|
|
Term
|
Definition
| What is the term used to describe undoing a driver update? |
|
|
Term
|
Definition
| What Windows Vista tool can you use to uninstall a USB device? |
|
|
Term
|
Definition
| What Windows XP tool can you use to uninstall a FireWire device? |
|
|
Term
|
Definition
| What Windows tool can you use to uninstall a network card? |
|
|
Term
|
Definition
| What Windows tool can you use to restore the Windows system to a previous point in time before a device was installed? |
|
|
Term
|
Definition
| What Windows tool can you use to update your video drivers? |
|
|
Term
| A yellow triangle or question mark |
|
Definition
| What symbols might Device Manager use to indicate a device is not working? |
|
|
Term
|
Definition
| What level of permission must a user account have to install software? |
|
|
Term
| Try booting from the Windows setup disk |
|
Definition
| If a computer won’t boot, to figure out if the problem is related to the hard drive or other vital hardware component, what would be the first step? |
|
|
Term
|
Definition
| What is another name for a Windows Stop error? |
|
|
Term
|
Definition
| What is the name of the folder that is created when files from an old installation are moved during a reinstall of Vista? |
|
|
Term
| If your operating system becomes corrupt, there is a key you hold down during boot-up that will allow you to start the install if you want to wipe out and re-install. |
|
Definition
| What is the purpose of the hidden partition used by many of the brand-name computer companies? |
|
|
Term
| Information that was stored when Startup Repair was performed in Windows RE |
|
Definition
What information is contained in the C:\Windows\System32\LogFiles\SRT\SRTTrail.txt
file? |
|
|
Term
|
Definition
| What is the name of the log file that Windows uses when booting in Safe Mode? |
|
|
Term
|
Definition
| True or False: Bad memory may cause an application error. |
|
|
Term
|
Definition
| True or False: Applications that are not digitally signed will not run on Windows. |
|
|
Term
|
Definition
| True or False: Sometimes a Windows update solves a problem with a hardware device. |
|
|
Term
|
Definition
| To get a clean start with a device, a PC technician can _______ it and start over. |
|
|
Term
|
Definition
| When updating device drivers, download the driver files to the hard drive from the _______ Web site. |
|
|
Term
| Windows Vista Compatibility Center |
|
Definition
| The _______ reports problems and solutions for known legacy software. |
|
|
Term
|
Definition
| True or False: Errors or warnings in Device Manager are displayed as a yellow triangle or question mark. |
|
|
Term
|
Definition
| True or False: Most computer problems are simple and easy to solve. |
|
|
Term
|
Definition
| True or False: The first decision in troubleshooting a failed boot is to decide at what point in the boot the failure occurred. |
|
|
