Term
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Definition
| If a problem happens in the ____________________ mode of Windows, a STOP or blue screen error occurs. |
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Term
| System File Checker (SFC) |
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Definition
| ____________________ is a Windows Vista and XP utility that protects system files and keeps a cache of current system files in case it needs to refresh a damaged file. |
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Term
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Definition
| Boot problems, an unstable Windows system, or error messages might be caused by ____________________ that Microsoft has not validated and are not digitally signed. |
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Term
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Definition
| ____________________ boots the OS with a minimum configuration and can be used to solve problems with a new hardware installation or problems caused by user settings. |
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Term
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Definition
| The ____________________ file is a hidden text file stored in the root directory of the active partition that Ntldr reads to see what operating systems are available and how to set up the boot. |
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Term
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Definition
| A Windows 2000/XP ____________________ can be used to boot the system bypassing the boot files stored in the root directory of drive C. |
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Term
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Definition
| You must enter the ____________________ password in order to use the Recovery Console and access an NTFS volume. |
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Term
| Emergency Repair Disk (ERD) |
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Definition
| The Windows 2000 Emergency Repair Process uses a(n) ____________________, which contains information about the current installation. |
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Term
| Problem Reports and Solutions |
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Definition
| Which Vista tool keeps a record of STOP errors and allows you to view a history of these errors? |
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Term
| Suggestions as to how to deal with the error |
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Definition
| When you allow Windows XP Error Reporting to send a report to Microsoft of an error, what does Microsoft give in return? |
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Term
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Definition
| What is the command to use the Vista Memory Diagnostics tool? |
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Term
| Boot the system from the Windows Vista DVD and click Windows Memory Diagnostics Tool under the System Recovery Options |
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Definition
| What method can you use to test memory on a Windows XP system by using the Vista Memory Diagnostics tool without having to install Vista on the system? |
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Term
| sfc /scannow, sfc /scanonce |
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Definition
| What is the command to use the System File Checker to immediately verify system files? To verify system files on the next restart |
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Term
| Because the tool degrades performance and can cause a STOP error |
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Definition
| Why might it not be wise to use the Driver Verifier tool on a computer that serves up files to an office of 10 people? |
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Term
| Boot the system in Safe Mode, go to the System Properties window, and uncheck Automatically restart. |
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Definition
| A blue screen error halts the system while it is booting, and the booting starts over in an endless loop of restarts. How can you solve this problem? |
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Term
| File Signature Verification, Driver Query, and Device Manager |
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Definition
| What three Windows tools can be used to verify that a driver is digitally signed? |
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Term
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Definition
| What does Windows call the process of undoing a driver update? |
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Term
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Definition
| Is the BootMgr file stored in the boot partition or the system partition? |
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Term
| First sector of the hard drive |
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Definition
| Where is the master boot record (MBR) located? |
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Term
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Definition
| What is the name of the Windows Vista boot loader program? |
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Term
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Definition
| Where is the WinLoad.exe program located? |
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Term
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Definition
| What is the name of the Vista kernel program? |
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Term
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Definition
| What is the name of the program that manages Windows logon? |
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Term
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Definition
| Which registry hive is loaded first during Windows startup? |
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Term
| C:\Windows\System32\Drivers |
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Definition
| Where does Windows store device driver files? |
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Term
| Startup BIOS first checks all the essential hardware components to make sure they’re working. |
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Definition
| What is the first thing that BIOS checks? |
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Term
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Definition
| Which key do you press to launch the Advanced Boot Options window during Windows startup? |
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Term
| The Windows graphics subsystem is running and the kernel has successfully loaded |
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Definition
| What can you assume about the Vista startup when you see the progress bar on screen? |
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Term
| The Windows startup is officially completed when the Windows desktop appears and the wait circle disappears. |
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Definition
| When is the Windows startup process completed? |
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Term
| When the user logs onto Windows |
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Definition
| At what point in Windows startup are the settings that are called the Last Known Good Configuration saved? |
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Term
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Definition
| What command in Windows RE can you use to rebuild the BCD file? |
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Term
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Definition
| What command in Windows RE gives you opportunity to manage partitions and volumes installed on the system? |
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Term
| The Administrative Events log |
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Definition
| Which log in Vista Event Viewer only tracks errors and warnings? |
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Term
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Definition
| If you are having a problem with a driver, which of the following is the least invasive solution: update the driver or use System Restore? |
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Term
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Definition
| What tool can you use to stop a program that is hung? |
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Term
| The problem is not with the application but with the OS, device drivers, or other programs loaded at startup. |
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Definition
| If an application works when the system is loaded in Safe Mode, but does not work when Windows is loaded normally, what can you assume? |
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Term
| Before the progress bar appears, after the progress bar appears and before logon, after logon |
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Definition
| What are the three stages of the Vista startup process? |
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Term
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Definition
| What is the name of the log file and its location that is created when you enabled boot logging from the Advanced Boot Options startup menu? |
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Term
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Definition
| In the Windows 2000/XP boot process, what file reads and loads the boot menu? |
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Term
| Root directory of the system partition (usually C:\) |
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Definition
| Where is the Boot.ini file stored? |
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Term
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Definition
| What two subfolders in the C:\Windows\system32 folder contain files needed for Windows startup? |
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Term
| C: Use commands from the Windows Recovery Environment to recover the registry from backup |
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Definition
| When the Windows Vista registry is corrupted and you cannot boot from the hard drive, what tool or method is the best option to fix the problem? |
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Term
| Attempt to boot into the Advanced Options menu |
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Definition
| Your Windows XP system boots to a blue screen and no desktop. What do you do first? |
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Term
| Make every attempt to recover the data because the data might or definitely will be destroyed when using any of the other options |
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Definition
| You have important data on your hard drive that is not backed up and your Windows installation is so corrupted you know that you must repair the entire installation. What do you do first? Why? |
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