Shared Flashcard Set

Details

Avaya CM
Entry Level Certification
70
Computer Networking
Professional
09/07/2016

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Cards

Term
When troubleshooting a system fault, if the web interface or SAT are unavailable, what method should be used?
Definition
CLI - Command Line Interface
Term
Name two servers that support RAID 5 configuration for CM 6.0?
Definition
  • S8800 Server (with 12 GB Memory)
  • S8510 Server (with 8 GB Memory)
Term

Hunt group number 99, with extension 4199.

It is administered for messaging.  What command needs to be executed at the SAT (Site Adminstration Terminal) terminal to troubleshoot hunt group 99?

Definition
list trace hunt-group 4199
Term

A customer needs to setup SIP integration on Communication Manager Messaging Application 8.0 

What are the 3 pieces of information that are needed to meet this requirement?

Definition
  • SIP Domain
  • Transport Method
  • Extension Length
Term

Name 3 things that can be preformed to verify a Communication Manager Messaging 6.0 application is working properly?

Definition
  • Verify the Hunt Group status
  • Call the Messaging Hunt Group
  • Check the Messaging
Term
On a Media Gateway G450, which slots are permitted for the MM342?
Definition
  • V3
  • V8
Term

A customer is planning to upgrade from CM 5.X to CM 6.0 on an existing S8510 server.  What is the total minimum memory requirement for the upgrade?

Definition
8 GB Memory
Term
Which screen is used while upgrading the system platform from release 6.0.0.9 to release 6.0.0.11?
Definition
Console domain -> Server Management -> Platform Upgrade
Term

What are 3 statements about CM_Duplex template CM 6.0 that are true?

Definition
  • Software duplication is available but hardware duplication is not offered
  • The S8510 Server is not used for duplication
  • Server Duplication is configured via "Failover" option on CDOM's web interface
Term

What is the Gateway command that resets the Gateway back to factory default?

Definition
nvram init
Term

A technician wants to test and see if the voice channel between two IP phones is shuffled.  What command in SAT (Site Administrator Terminal) can be used to determine the tyope of IP connection and to check if the voice channel is shuffled?

Definition
status station <extension>
Term
Which Ethernet port on an S8800 server is used for server duplication?
Definition
ETH3
Term
What 3 components are part of Avaya Aura CM_survRemote_Embed template?
Definition
  • Utility Services
  • CM 6.0
  • CMM 6.0
Term

A technician is planning to upgrade an Avaya Communication Manager system to Release 6.0 from Release 5.2

What two tasks must be performed during the upgrade procedure?

Definition
  • The S8700 series servers must be replaced by S8800 servers
  • The Survivable Remote servers must be upgraded to Release 6.0
Term
In the navigation pane, what are the steps to create a test mailbox on the Communication Manager Messaging 8.0 Application?
Definition
  • First select Messaging Administration
  • Then select Subscriber Management
  • Then click ADD or EDIT
Term
When configuring a G450 Media Gateway, what two port settings must be set?
Definition
  • Port Speed - 100 MB
  • Duplex - Full
Term

A switch administrator wants to busyout trunk 53 for maintenance and administration work, however, there is one call on active on port 5 of the trunk.  What command shouild be executed from the SAT to find out IP addresses and ports of the near-end and far-end node of the audio connection?

Definition
status trunk 53/5
Term
What 3 objects can be downloaded from the Product License Delivery System (PLDS)?
Definition
  • Patches
  • Firmware Updates
  • Communication Manager Templates
Term

Give 2 statements that describe new procedures that customers can use to directly and permanently turn ON or OFF licensed features in CM 6.0?

Definition
  • Customers can turn features ON or OFF using the change system-parameters customer-options command through the SAT (directly from the PBX)

NOTE:  I could not find the command from the SAT.  There is a change system-parameters command.

 

  • Customers can access PLDS directly to turn features ON or OFF, then download and install a new license file with updated features.
Term
Describe the action to assure the CM_survRemoteEmbed Template was installed correctly?
Definition

From a browser logged into the System Management Console, verify cm.bsm and utility_server appear and the Application state is running.

Term
3 statements about when CM Release 6.0 is deployed as a Feature Server are true?
Definition
  • It supports G450/G430 Gateways
  • It supports SIP telephones
  • It supports SIP trunks
Term
When using the Avaya SAT GEDI  interface, what command would be used to check the configuration of a telephone set with the extension of 1000?
Definition
display station 1000
Term
SKIP
Definition
SKIP
Term
3 statements that are true for a configuration that consists of duplicated S8800 main servers with a duplicated port network and a survivable core.
Definition
  • Software duplication exists between the two main S8800 servers
  • The 2 main servers have duplicated IPSIs
  • The 2 main servers share a single control network
Term
A technician has installed a pair of duplicated S8800 servers with IPSI duplication. What 2 procedures indicate that the duplcated IPSIs are both operational?
Definition
  • The ENABLE operation of the IPSI Duplication field on the display system-parameter duplication form is to y
  • Execution of the test ipserver-interface command for both IPSI circuit packs shows PASS in the results column.
Term
What are the recommended CLAN and MEDPRO port settings?
Definition
100Mbps Full Duplex
Term

2 statements that are true regarding a media gateway fall back (recovery) to the main (primary) server.

Definition
  • The list survivable-processor command can be used to confirm that the remove survivable server is registered to the main server and that the remote survivable server is no longer active
  • Executing the status media-gateways command from the main server will show which media gateways are reistered with the main server
Term

To confirm that a survivable server is currently registered to the main CM server, using the SAT, which command should be entered?

Definition
display survivable-processors
Term
A customer wants to enable audio encryption for IP phone calls, but the option is not available on any ip-codec-set.  What procedure must be followed to obtain this feature?
Definition

From the SAT, type change system-parameters customer-options. Find the Media Encryption over IP field and set the option to y.  Save your changes

Term
What statement describes the action to assure the system platform was installed correctly?
Definition
From the System Management console browser, verify Domain-0 and CDOM are running.
Term

Which statement is true about duplex servers in CM 6.0

  1. The survivable remote duplex template incdues Branch Session Manager
  2. CM uses the high availability feature that System Platform can now provide
  3. The license file for a survivable server is different that the license file of the main server
  4. The main and all survivable servers require an authentication file
Definition

The main and all survivable servers require an authentication file

Term
System Platform web console is used to apply the service pack for which three virtual machines?
Definition
  • System Platform
  • Communcation Manager 6.0
  • CMM 6.0
Term
What procedure must be followed whiile migrationg from CM 5.2.1 (S8800 server with 2 HDD) to CM 6.0
Definition

Take a backup, store the backup locally, insert a 3rd hard drive, then run RAID CD after rebooting

Term

What Communication Manager 6.0 command is used to add a new survivable core server so that it would register with the Main server?

Definition
add survivable-processor <node-name>
Term
What ethernet port on S8800 server is connected to the customer network?
Definition
ETH0
Term

When using the Avaya Site Administrator GEDI interface, what command would be used to build a new telephone set with the extension of 1000?

Definition
add station 1000
Term
What 2 components are part of the Avaya Aura CM-Simplex template?
Definition
  • Utility Services
  • CM 6.0
Term
When using the Avaya Site Administrator GEDI interface, what command would be used to confirm that Media Gateway number 3 is registered?
Definition
display media-gateway 3
Term
For Avaya Aura CM 6.0, how is the license file installed on the server?
Definition
Using the web interface of Console Domain
Term

Concerning the type of integration with Communication Manager, on the navigation pane, where is the Communication Manager Messaging 6.0 application mentioned or configured?

Definition
Click Switch Link Administration, then Switch Link Admin, then Switch Integration Type field
Term
A small enterprise customer needs 445 SIP/H.323 users.  Which CM 6.0 template will be the most economical solution?
Definition
CM_onlyEmbed
Term
For Duplex S8800 servers running CM 6.0 by default, which ethernet port communicates with ISPIs?
Definition
ETH0
Term
When configuring a G450 Media Gateway using the gateway CLI interface, what command would be used to view the serial number and software status?
Definition
show system
Term
What 3 elements are needed to add a CLAN IP interface?
Definition
  • Network region
  • Node Name
  • Link
Term
What are 3 procedures used to determine whether a gatway with a survivable remote server has lost its H.248 link (connection) to the main (primary) server?
Definition
  • Execute the SAT command list media-gateway from the remote survivable server, to determine whether the media gateway is registered with a survivable server
  • Execute the SAT command status media-gateway, to determine which media gateway is not registered to the main server
  • Execute the command status H.248 line from the remote gateway, to determine whether the link to the main server is active
Term
A user at extension 1111 complains that when dialing extension 2222 the call is xxxxxxx made are connected as expected, but there is not a display on the phone while at the xxxxxxx.  What command identifies the reason this phone call is behaving in this unexpected xxxxxxx?
Definition
list trace station 1111
Term

A user at a remote branch location is registered to a G450 Media Gateway connected via Precessor Etherent (PE) to a main Communication Manager in the core.  They report that they are no longer able to place calls to users at the core. What 3 procedures can be used to diagnose the source of the problem?

Definition
  • confirm that the Registered field on the Communication Manager display media-gateway form is set to y
  • confirm that the PE interace is active by executing the CM diplay process-ethernet command and confirm the Allow H.248 field is set to y
  • Use the show mgc command on the media gateway to confirm that the IP address of the PE enable server at the core is administered as the primary controller of the media gateway
Term
How is the status of the virual machines (e.g., DOM-0, CDOM-0, CM 6.0) on the S8800 server checked?
Definition
By going to the home page of Console Domain
Term
What Circuit Pack provides an IP Server interface in an Avaya G650 Gateway?
Definition
TN2312AP
Term

A techician is asked to retrieve a maintenance log for CMM that shows the information from 8:00am to 5:00pm local time that day. What shell command should be executed to retrieve the maintenance log?

Definition
displog -1 maint -d 10/10/10 08:00
Term
What MAC address is recommended for the license file?
Definition
The MAC address of the CM ETH0 port
Term
A newly installed main CM 6.0 server indicates it is in license error mode.  A technician checks again 45 minutes later and it is still in error mode.  The license was installed from the System Management Interface (SM).  What statement describes the reason for the error mode?
Definition
The installer used the wrong interface to install the license and it is therefore not installed.
Term
To back up Communication Manager, what 2 options does the customer have?
Definition
  • Backup now
  • Schedule Backup
Term

A user at XXXX 1111 complains that when dialing exension 2222, the call is unexpectedly answered by the person at extension 3333. All other calls made are connected as expected.  There is not a display on the phone.  While at the SAY, the technician has the user repeat the call to extension 2222.  What command on the CM will give the reason the phone call is behaving in the unexpected way?

Definition
list trace station 1111
Term
What greeting should be received when you are calling the Messaging Hunt group?
Definition
Welcome to Audix
Term

What 2 pieces of information does the Product Licensing and Delivery System (PLDS) require to be entered for a license file to be generated?

Definition
  • License activation code
  • Platform type
Term
What statement describes the action to assure the CM_Simplex template was installed correctly?
Definition

From a browser logged into the System Management Console, verify CM and utility_server appear and the Application State is running.

Term
What two statements regarding shuffling and hairpinning are true?
Definition
  • The Audio Connection Type field on the Communication Manager status station form can be used to determine whether a call is shuffled
  • Shuffing releases media processor resources
Term
What Avaya G450 Module provides 8 DCP ports?
Definition
MM712
Term
A network failure prevents communication between all the port networks (IPSIs) and their main CM server.  What is the maximun number of port networks (IPSIs) that can register to a Survivable Remote Embedded server?
Definition
trick question -  there is no port network
Term
What 3 servers can be upgraded to Communication Manager Release 6.0?  Name 3.
Definition
  • S8300D
  • S8510
  • S8800
Term

A customer has a Communication Manager release 6.0 system with IP phones and older TDM phones and the customer says there is no dial tone for all the IP phones.  All of the hardware has been verified to be working properly.  What 2 steps can be taken to identify the cause of the problem?

Definition
  • Verify that the TN2602 Media Resource circuit pack has the correct IP settings
  • Set a static IP address on a laptop and see if the TN2602 Media Resource circuit pack can be pinged
Term
To snsure that CM Messaging application is working, what are the three tests that can be performed?
Definition
  • Call one of the 2 stations you set as a Subscriber to the messaging server and let the call go to coverage
  • Leave a message on a covered call and verify that the Messsage Waiting Incidator (MWI) lamp on the receiving extension is lit
  • Call the messaging Hunt Group from any of the stations to ensure it is answering
Term
Describe how the CM Messaging (CMM) application is enable during installation?
Definition
Open Communication Manager using IP address through a web browser.  Login as craft and click Administration, then Server Maintenance.  The click Miscellaneous, then Messaging Software and then click Enable
Term
What 2 protocols can the integration of the Communication Manager Messaging (CMM) application 6.0 with Communication Manager (CM) occur?
Definition
  • H.323/Q Sig Protocol
  • SIP Protocol
Term

An administrator has just installed a new 9620 IP phone on an existing system.  The command change ip-network-map is used to administer the phone onto network region 100.  All other phones are in network region 1.  Like all other 9620 phones on this sytem, this new phone successfully gets IP address information from the one DHCP server, however the new phone fails to register with the CM. Name 2 reasons that would cause this problem?

Definition
  • Neither PROCR nor the CLANs were administered in the network region 100
  • Network region 100 is not configured to communicate with any other network regions
Term
What statement describes how the licensed mailboxes are enabled on the Communication Manager Messaging (CMM) application 6.0?
Definition
  • Mailboxes are enabled in the Communication Manager 6.0 license file
Term
On a Media Gateway G450, into which slot does the S8300 server (blade server) need to be inserted?
Definition
V1
Term
What 2 hardware components support CM_survRemote template?
Definition
  • S8800 Server
  • S8510 Server with 8GB Memory
Term
In what 2 modes is the CM Release 6.0 deployed?
Definition
  • Feature Server
  • Evolution Server
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