Term
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Definition
| The use of negative approaches including threatening and punishment to get people to do things they don't want to do. |
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Term
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Definition
| A conflict resolution technique in which a solution involves (typically) a little of what everyone is proposing for a solution. |
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Term
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Definition
| Directly dealing with a conflict via problem-solving techniques so that the parties can work through any disagreement. |
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Term
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Definition
| Listening with the goal of understanding what the sender is trying to communicate. |
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Term
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Definition
| Applying an all or nothing (win/lose) to get the desired result. |
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Term
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Definition
| A pyramid representation of Maslow's Theory that a person's motivation is based on needs (and where the person fits in this pyramid.) |
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Term
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Definition
| Determining, assigning, and documenting responsibilities, roles, and reporting relationships on a project. |
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Term
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Definition
| Getting people to do what you desire based on your authority. |
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Term
| Organization Chart (Tool) |
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Definition
| An organization chart that displays which group is responsible for each work item and can show reporting relationships as well; also known as an organizational breakdown structure. |
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Term
| Organizational Breakdown Structure (OBS) |
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Definition
| An organization chart that displays which group is responsible for each work item and can show reporting relationships as well. |
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Term
| Position Description (Tool) |
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Definition
| A description of the roles and responsibilities of a team member. |
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Term
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Definition
| A list of all project team members, their project roles, and their communication needs as they relate to the project. |
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Term
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Definition
| Using personal charisma to attain desired results from others or using existing relationships to help get things done (who you know.) |
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Term
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Definition
| People, supplies, equipment, and other items used over time on a project. |
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Term
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Definition
| A graph that displays the resources used over time on a project. |
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Term
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Definition
| The process of applying resources to a schedule and its task. |
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Term
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Definition
| A conflict resolution technique in which the focus is on areas of similarity and focus is taken off areas of difference. |
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Term
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Definition
| The hiring and applying of the needed resources to the project. |
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Term
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Definition
| The creation of individual and team skills to maximize project output. |
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Term
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Definition
| A conflict resolution technique in which you withdraw from the disagreement (or source of conflict.) |
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Term
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Definition
| A capacity in which one uses personal knowledge and expert opinion to get others to do what is desired. |
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Term
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Definition
| Matching behavior characteristics of another person or group. |
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Term
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Definition
| The possible ability to influence behavior or performance of others. |
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Term
| Project Organization Chart (Output/Input) |
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Definition
| An organization chart that displays which group is responsible for each work item and can show reporting relationships as well; also known as organizational breakdown structure. |
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Term
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Definition
| The group of people put together to plan and (or) execute the work of the project. |
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Term
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Definition
| Possessing comfort or a harmonious relationship with someone. |
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Term
| Resource Breakdown Structure (RBS) |
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Definition
| A structure that shows the decomposition of the resources being used on the project, can include personnel, divisions or departments, and job roles. |
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Term
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Definition
| The process of creating a consistent (even) workload for the resources on a project. |
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Term
| Responsibility Assignment Matrix (RAM)(Tool) |
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Definition
| A matrix that connects the work of the WBS to the personnel assigned to it in the OBS. |
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Term
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Definition
| Using positive actions or consequences to attain desired results from other people. |
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Term
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Definition
| A document used to describe when resources will start and finish the project. |
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